Unfortunately it was an unplanned stay as my mother had an accident on the way to our holiday destination. I booked in here as an emergency measure as it is near the hospital. The staff were excellent, understanding and friendly (especially when I had to book an additional night at short notice, I was able to stay in the same room). The rooms are great with more free extras than a lot of hotels, plus I got a complementary drink at the bar with a voucher upon arrival and residents get 10% off of food and drink at the bar. If you don’t fancy that, there’s nearby shops and takeaways.