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Queensway Hotel, Sure Hotel Collection by Best Western

3.0 star property
Travelers find seamless city exploration with efficient check-in/out services and knowledgeable staff who provide genuine local guidance at this Hyde Park hotel

Choose dates to view prices

Queensway Hotel, Sure Hotel Collection by Best Western, near Hyde Park, offers amenities like dry cleaning/laundry and in-room WiFi. Multilingual staff assist with city navigation, while express check-in/out and luggage storage services ensure stress-free arrivals and departures.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is RM271
RM326 total
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Room amenity

Standard Room, 3 Single Beds, Non Smoking

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Room amenity

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout curtains

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Loft, 1 Single Bed, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout curtains

Standard Loft, 1 Single Bed, Non Smoking (Shower Only)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Loft, 2 Single Beds, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout curtains

Standard Loft, 2 Single Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Loft, Multiple Beds, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout curtains

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Located in London City Centre, a neighbourhood in London, Queensway Hotel, Sure Hotel Collection by Best Western is in the entertainment district and near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium.
Visit our London travel guideOpens in a new window
Map
147-149 Sussex Gardens, London, England, W2 2RY

What's nearby

  • Hyde Park - 4 min walk - 0.4 km
  • Kensington Gardens - 4 min walk - 0.4 km
  • Paddington Central - 9 min walk - 0.8 km
  • Marble Arch - 12 min walk - 1.0 km
  • Park Lane - 13 min walk - 1.2 km

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Blank Street Coffee - ‬3 min walk
  • ‪The Victoria - ‬3 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪The Dickens Tavern - ‬2 min walk

About this property

Queensway Hotel, Sure Hotel Collection by Best Western

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Queensway Hotel, Sure Hotel Collection by Best Western provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Continental breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, tour/ticket information and luggage storage
  • A lift, multilingual staff and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Queensway Hotel, Sure Hotel Collection by Best Western offer thoughtful touches, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with digital channels
  • Electric kettles, heating and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 6 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Hotel Queensway
Queensway Hotel
Queensway Hotel London
Queensway London
Queensway Hotel London, England
Queensway Hotel Sure Hotel Collection by Best Western
Queensway Hotel, Sure Hotel Collection by Best Western Hotel
Queensway Hotel, Sure Hotel Collection by Best Western London

Frequently asked questions

Is Queensway Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Queensway Hotel, Sure Hotel Collection by Best Western?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at Queensway Hotel, Sure Hotel Collection by Best Western on 25 Jan 2026 start from RM 271.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Queensway Hotel, Sure Hotel Collection by Best Western?

This hotel doesn't offer parking.

What time is check-in at Queensway Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM.

What time is check-out at Queensway Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11 AM.

Where is Queensway Hotel, Sure Hotel Collection by Best Western located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

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Reviews

Queensway Hotel, Sure Hotel Collection by Best Western Reviews

7.0

Good

7.4

Cleanliness

8.4

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 153 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 306 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the reception staff were friendly and helpful even late at night. The hotel was handy for Paddington station, there were good restaurants nearby.
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The hotel is in a great location, very easy walk from Paddington station and plenty of restaurants. It felt very safe. The rooms are on the smaller side however we were rarely in them only to sleep,
Stayed 3 nights in Aug 2025

10/10 Excellent

uzi

Liked: Cleanliness, staff & service, room comfort

Will recommend this to friends!

The location is perfect! Right up to Paddington to get anywhere and right down to oxford street; the staff is very gracious - prices good. Property is a little worn and could use refresh, but still clean. Breakfast according to my father was perfect.
Stayed 9 nights in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Keeping the price point in mind, this hotel did the job. The location was very convenient and easy to access. The staff was lovely. Luggage storage was fantastic both before and after check-in. I understood that it's an older, converted building. I was still surprised to be woken up by a neighbors alarm over multiple days, from different rooms lol - very thin walls.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Very close to Paddington Station and to a variety of restaurants. Staff was friendly and helpful. We were able to check in early, which was a plus!
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect! Short walk to Paddington Station and in a quiet area. The staff were very helpful and friendly. Room was clean and amenities were great.
Stayed 1 night in May 2025

6/10 Okay

Brian

Liked: Cleanliness
Check in was easy. Despite being an older.property it was well maintained although the ancient lift had some worrying quirks when the doors could.not make up their mind whether to open or not. Stairs from.3rd to 4th floor are narrow and steep. Awkward even with hand luggage. Plenty of hot water for the shower and the room was warm. Main problm for me was that there was no breakfast before 7.30 and i had to leave by 7.20. Close to Paddington so good transport links.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent proximity to all sights with closeness to Paddington and Hyde Park. Great value! It is possible to add breakfast for 6 pounds a person, which was nice. Basic rooms, but lovely staff!
Stayed 5 nights in Jun 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is in a good location. Staff are friendly and helpful. Room was tiny and hot.
Stayed 2 nights in Jun 2025

10/10 Excellent

Heinz-Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm, helpful staff, clean, close to public transportation.
Stayed 3 nights in Mar 2025

10/10 Excellent

GENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only coupled blocks away from the Paddington station. Great location. Excellent value for the money!
Stayed 1 night in Feb 2025

6/10 Okay

Margaret

Disliked: Staff & service
Great location, old hotel

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a perfect location for all near Paddington Station. Yes, the rooms are on the small side however the staff especially Denish make up for space. We walked everywhere and felt safe in doing so. Close to some fabulous restaurants and especially Paddington Station itself. I would highly recommend.
Stayed 4 nights in Apr 2025

8/10 Good

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed. Clean, safe, friendly staff and super easy access to Paddington station and a great place from which to walk all over London. Would absolutely stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable hotel near Padddington Station

Affordable, serviceable hotel near Paddington. Good for a sort stay. Clean, good value, clean, friendly staff
Stayed 1 night in Jun 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

clean hotel, friendly staff, great location, close to restaurants, the underground (tube), Sainsbury local, bed was comfortable
Stayed 6 nights in Sep 2023

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, other than the room being very small it was a good experience. Location is convenient
Stayed 1 night in Sep 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for our needs, easy for us to get to and having stayed there before we knew it would be ideal for our stay in London.
Stayed 3 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small, but for what needed, perfect. Everything was clean and tidy. The close proximity to Paddington Station made this a good value stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here. Two tube stops to Central London. So convenient, and the loft room is perfect for me. Compact, quiet and affordable
Stayed 1 night in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay

The hotel staff were all very friendly. The rooms was clean and well maintained although the bathroom was quite small. Breakfast was continental and ogfwred aome good choices. Parking is very limoted but staff were able to navigate me to a neaeby parkinb location. Transport links were good. A little noisy in the morning as we were near the Breakfast room. Beds were comfortable just no heating adjustments facilities in the room. Overall a pleasant stay.
Stayed 1 night in Apr 2025

8/10 Good

Nikolaos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, clean and well kept B&B. Friendly and helpful staff, walls perhaps a bit too thin /not much sound proofing- but I guess this is the case with most B&Bs in this part of London.
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny but comfy room.

Bathroom quite cramped but functional. Bed was firm and comfy
Stayed 1 night in Oct 2024

10/10 Excellent

Martyn and Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact but comfortable and very friendly

A warm and friendly welcome, very helpful staff, comfortable and modern room with air comfort control. Rooms are a bit tight - especially the bathrooms, but when in London who spends their time in the hotel room. This was our third or fourth stay here and it wont be our last.
Stayed 1 night in Oct 2024