Located in Canary Wharf, a neighbourhood in London, this apartment is near the airport and near a metro station. The Arena and The British Museum are cultural highlights, and some of the area's popular attractions include London Eye and Sky Garden. Check out an event or a game at Excel London, and consider making time for Natural History Museum, a top attraction not to be missed. Visit our London travel guide
Phoenix Heights By Bridgestreet provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Additional perks include:
A round-trip airport shuttle (surcharge), express check-out and a lift
Smoke-free property
Room features
All guest rooms at Phoenix Heights By Bridgestreet include perks, such as separate sitting areas and separate dining areas, in addition to amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
Highchairs and cots/infant beds
Bathrooms with rainfall showers and shower/bath combinations
32-inch flat-screen TVs with cable channels and DVD players
Separate sitting areas, separate dining areas and kitchens
How much is parking at Phoenix Heights By Bridgestreet?
This property doesn't offer parking.
What time is check-in at Phoenix Heights By Bridgestreet?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Phoenix Heights By Bridgestreet?
Checkout is at 11 AM.
Does Phoenix Heights By Bridgestreet provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Phoenix Heights By Bridgestreet located?
Located in Canary Wharf, this apartment building is 0.9 mi (1.4 km) from River Thames and within 3 miles (5 km) of The Arena and Excel London. Tower of London and Tower Bridge are also within 3 miles (5 km). South Quay DLR Station is only a 5-minute walk and Heron Quays DLR Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Phoenix Heights By Bridgestreet Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent appartment close to Canary Wharf. Collection of the keys is from another building, involving a bit of a walk, which would be a pain if you were carrying bags. Apart from that, the 2 bed flat that I had was excellent.
The location worked great for the conference I was attending. It was challenging to pick up the key in a different location than the property I was actually staying at. The Uber driver dropped me off quite a distance from the front desk location and dragging my luggage around was difficult.
Stayed 5 nights in Nov 2019
Verified review
6/10 Okay
Expedia
3 Oct 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
Average apartment, good service
Overall, an okay stay. I felt that the furniture could do with an update (the sofas were very uncomfortable, which is the main reason for my low score on comfort). The beds were comfortable which is the main thing.
The apartment was also VERY hot. It was uncomfortable when sleeping on the first night. The second night I propped open all the windows with tea spoons (yes really, the windows didn't stay open by themselves) then it was slighlty more bearable.
Probably wouldn't stay again, but the service was excellent from the reception team.
Staff was excellent, view from this room was very nice. Room WiFi was not very poor but we did not report it either so possibly it was something they could have had checked. In general very nice and would definitely consider on another trip.
Stayed 7 nights in Sep 2019
Verified review
10/10 Excellent
L
16 Sept 2019
Liked: Cleanliness, staff & service
Excellent apartment and well located to catch public transport. Apartment clean and with great views. Reception was very helpful. Only thing is you have to pick up keys at another location which is a ten minutes walk from the apartment. Not an inconience if you organise beforehand.
First up, check in. It was a bit inconvenient to get keys 15 mins walk away from the apartment. That said, the young man on reception was outstanding. The apartment itself had a great view, was clean and comfortable. A little basic and the kitchen did smell of takeaway food. But, it was great value & id probably use again. Just a little more attention & it’d be top marks. Top marks to reception guy though.
This location is perfect. Minutes walk from Central Canary wharf and two underground stations. Local restaurants (a great one straight downstairs in the same building), supermarkets and take ways all with in easy walking distance
Mooi en ruim appt, 2 slaapkamers, grote keuken en aparte woonkamer. Canady Warff is 2 haltes van Londen Bridge, dus je zit zo in de stad. Metro en trein liggen op +5 min lopen. We konden eerder inchecken dan 4u. De. Receptie ligt op de route van de DLR waarna je doorloopt naar het appt. Vanaf de metro is het verder lopen. Enige nadeel was lekkage bij de badkamer waardoor de vloer bol stond en de deur vastliep. Verder heel net en schoon appt met niet te vergeten geweldig uitzicht op de stad.
Amazing location with all the amenities you could need
Be prepared for it to be noisy with a lot of construction happening in the area, but great location to get anywhere very easily. The staff at check in were exceptional friendly and helpful and made us feel very welcome
Great apartment. Spacious well equipped and nicely maintained. Near the tube with good shopping. The only 2 negitives were having to pick up the key at an alternative location and the distance from central London. On the plus side the tube is easy to access.
Excellent space within walking distance of all businesses in Canary Wharf
Stayed 4 nights in Jan 2019
Verified review
8/10 Good
Verified traveller
4 Jan 2019
Liked: Cleanliness, staff & service, amenities
Good location. Close to two train/underground stations. Close to excellent restaurants. Bed sizes in USA and England are not the same. Had one bathroom for six people which was a challenge.
Comfortable apartment all amenities available and handy for DLR
Stayed 4 nights in Dec 2018
Verified review
10/10 Excellent
Verified traveller
28 Nov 2018
We had a very comfortable 4-night stay in the 2-bedroom apartment. It was so spacious, our 9-mth old baby got plenty of room crawling around, and we adults felt relaxed too. The underground station is nearby which is very convenient.
It was a nice stay at a reasonable price, but the information in Hotels.com was not correct. You have to collect the key about a kilometer away on the other side of Canary docks.
Staff is nice and friendly and the flats are in very good condition.
A short walk from the flats are the underground station and the area around the flats is nice, calm and safe.
Nice, spacious apartment, nice view over the city and Canary Wharf. There was a welcome package upon arrival with drinks, coffee, milk and snacks which was very nice. Ladies at the reception location where very nice and helpful. For me, always a bit of a problem picking up the key from a different location, especially when you got luggage to carry.
Overall the property was good. Finding the location to pick up the key was challenging and could be better relayed online. There’s lots of exciting construction happening in the surrounding area and in the early morning it can get noisy with machinery etc