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ibis London Excel Docklands

3.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for ibis London Excel Docklands

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Business centre
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet-friendly
The current price is RM426
RM511 total
includes taxes & fees
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed (SweetRoom)

In-room safe, desk, laptop workspace, blackout curtains

Double Room, 1 Double Bed (SweetRoom)

8.8 out of 10
Excellent
(64 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • O2 Arena - 4 min drive - 2.0 km
  • Tower of London - 12 min drive - 7.5 km
  • Tower Bridge - 13 min drive - 7.8 km
  • London Bridge - 15 min drive - 8.8 km

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London (LCY-London City) - 11 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co - ‬3 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪Nakhon Thai - ‬7 min walk

About this property

ibis London Excel Docklands

Eco-certified hotel near O2 Arena
Located close to Tower Bridge and Tower of London, ibis London Excel Docklands provides dry cleaning/laundry services, a bar and a business centre. The on-site international cuisine restaurant, FOGGS, serves dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a 24-hour front desk
  • Smoke-free property, a computer station and a TV in reception
  • Guest reviews say great things about the helpful staff and location
Room features
All 278 rooms feature comforts such as laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

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Reception

Moxy London Excel

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  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,002 reviews
The price is RM415
RM498 total
includes taxes & fees
21 Jul - 22 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 10.45 for adults and from GBP 5.00 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Is ibis London Excel Docklands pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis London Excel Docklands?

As of 22 Jun 2025, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on 21 Jul 2025 start from RM 425.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis London Excel Docklands?

Self-parking is available for GBP 25 per day.

What time is check-in at ibis London Excel Docklands?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at ibis London Excel Docklands?

Checkout is at noon.

Where is ibis London Excel Docklands located?

Located in Docklands, this eco-certified hotel is 2 mi (3.1 km) from O2 Arena, and within 6 mi (10 km) of Tower of London and Tower Bridge. London Bridge and The British Museum are also within 9 mi (15 km). Royal Victoria DLR Station is 5 minutes by foot and Custom House Station is 7 minutes.

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ibis London Excel Docklands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 460 out of 1005 reviews
Rating 8 - Good. 354 out of 1005 reviews
Rating 6 - Okay. 128 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Great location
Stayed 2 nights in May 2025

10/10

Enjoyed our stay, breakfast was lovely
Stayed 1 night in Apr 2025

10/10

The staff are excellent
Stayed 2 nights in May 2025

10/10

Booked this hotel for price and convenience to the O2. Perfect for our needs
Stayed 1 night in Jun 2025

10/10

Absolutely great hotel, great value for the price and had a beautiful view of the dock. There were robes in the room and nice bottled water, have to mention how super clean it was- this hotel really did all the little things right to make it a lovely stay. I wasn’t expecting the level of greatness we got as it was a budget hotel but ticked all the boxes!!
View
Stayed 1 night in Jun 2025

10/10

Excellent location and amazing view of the docks
Stayed 1 night in Apr 2025

8/10

Room nice and clean staff very friendly
Stayed 1 night in Mar 2025

10/10

The room was comfortable and the staff were really friendly and approachable oh and there were some chocolate cookies were waiting for me when I checked in.
Stayed 3 nights in May 2025

8/10

Brilliant location for a visit to the O2, lots around the hotel and the staff were very friendly. It was a shame the air con wasn’t working in the room though, as it got pretty toasty in there.
Stayed 1 night in May 2025

10/10

Friendly welcome.
Stayed 1 night in Apr 2025

10/10

5 stars to Stan 👍thanks to him We got a lovely bedroom with a sea view... Nothing was too much trouble. Really enjoyed our stay hopefully we'll be back soon
Stayed 2 nights in Apr 2025

6/10

Carpet in the room was worn out it has stains. No flannels provided with towels
Stayed 1 night in Jun 2025

10/10

Enjoyed the stay
Stayed 3 nights in Nov 2024

10/10

We will be staying here again
Stayed 2 nights in Dec 2024

10/10

Delightful hotel!
Stayed 1 night in Dec 2024

10/10

Quite area close to train and underground went to concert at 02 so easy
Stayed 1 night in Mar 2025

10/10

Great and cheap business hotel.
Stayed 4 nights in Dec 2024

8/10

Great place to stay if your going to the Excel
Stayed 1 night in Dec 2024

8/10

Great service and location. Only negative was the coffee at breakfast was horrible, couldn’t drink it
Stayed 1 night in Feb 2025

10/10

Great value. Couldn't be more convenient for public transport & Excel.
Stayed 2 nights in Mar 2025

8/10

Hotel was exactly what we needed, in the right location at the right price.
Stayed 2 nights in Oct 2024

8/10

Really nice hotel, very clean, very helpful staff.
Stayed 1 night in Oct 2024

10/10

Great location for the ExCel conference centre. Been before and will go again. Great value 👍
Stayed 4 nights in Feb 2025

8/10

Good stay. Comfortable bed. Great for proximity to Excel.
Stayed 1 night in Jan 2025

10/10

Courteous, professional and helpful staff
Stayed 6 nights in Feb 2025