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Reviews of Fitzroy Serviced Apartments by Concept Apartments

3.5 out of 5
Fitzroy Serviced Apartments by Concept Apartments
Warren Street, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 69 reviews" "
Rating 8 - Good. 27 out of 69 reviews" "
Rating 6 - Okay. 8 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret, Washington, DC

Travelled with family
Liked: Cleanliness, amenities
Location, location, location - this apartment was centrally located near the Warren St underground station which made it the perfect jumping off point for our stay. It was simply furnished as noted, but really had everything we needed. Immaculately clean
Stayed 4 nights in Feb 2020

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Syed Badrulhisham

Liked: Cleanliness, property conditions & facilities, room comfort
Good Location
The apartment was very near to the undeground train,bus stop and groceries. Cooking equioment and utensil was provided, made us feel like home. Just probably a signage at the ground floor will help future customer to find this place. Bed was comfy, bathroom was clean. Room and floor heating was very helpful. Perhaps could provide 2 bottle of mineral water daily.
Stayed 4 nights in Dec 2019

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

10/10 Excellent

Huai-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located Apartment
Location was amazing, apartment was clean. Highly recommend
Stayed 3 nights in Oct 2019

4/10 Poor

Lesley

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed four nights exspecting clean towels every day coffee was milk filled up under floor heating terrible we were cold so very disappointing for the amount of money we paid !!!!!!
Stayed 4 nights in Oct 2019

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Helal

Liked: Cleanliness, property conditions & facilities
Okay stay but needs air con,too warm otherwise!,
Great location and clean apartment. Only let down which was major considering it was 32 degrees (being very warm) was the fact that it had no air conditioning. When asked they said, “we don’t advertise air con”. The windows did not open above 1 inch so there was absolutely no air! We had to buy a fan as the one they provide is useless.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No A/C No A/C No A/C Very important so I have to repeat this 3 times, if you decide to stay here during the summer you will most likely become roast meat in an oven. Definitely NOT recommend for summer. However, if you visit London during fall/winter season, this place could be really nice, it has floor heating. Location is really good, close to subway and if you take Eurostar from Paris to London St Pancras International you will find this place is really close to train station.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
It was a super place to stay however the traffic noise was very loud.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Boiling hot
No AC, no windows, 32degrees in the room when I arrived around 6pm ish. I went to another hotel in the end so I didn't here overnight.
Stayed 1 night in Jul 2019

6/10 Okay

Mathew

Liked: Cleanliness, staff & service
Disliked: Room comfort
Please consider having a sheet available for the bed in addition to the comforter, the flat gets quite warm and is difficult to sleep with only a comforter available.
Stayed 1 night in Jun 2019

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, quiet
Great location and very quiet. Not very spacious but comfortable.
Stayed 3 nights in May 2019

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Mark.A, Brighton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio apartment was in an excellent central location next door to a tube station but also an easy 15 min walk to Oxford Street. There was plenty of space compared to a comparably priced hotel room and having the kitchenette was great for breakfast / coffees etc. The bathroom was modern with a great shower and heated floor. There is some street noise - unavoidable being so central - but despite this I slept really well. I would happily stay again and in many ways prefer this to a hotel... a real home from home!
Stayed 3 nights in May 2019

8/10 Good

Todd, San Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Comfortable and clean place. Shower drains very slowly and will flood the room if you take even an average length shower.
Stayed 3 nights in Apr 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Great room let down by entrance corridor
Room was easy to access using remote entry instructions provided, and room was great, v clean and all that was required. Only down-point was the poor condition of the entrance hall, there had obviously been/is a leak and water has turned the walls a nasty brown colour and there is a strong smell of damp in the entrance - although this does not detract from the room itself.
Stayed 1 night in Dec 2018

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base to explore London
Ahead of our honeymoon to the carribean we had a short break in London. We could not fault the apartment for our needs for somewhere warm, central and clean. We literally slept there only but we had a great time and highly recommend to others looking for a clean and central place to stay
Stayed 1 night in Dec 2018

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back !
Great location. Fantastic fittings and great bed and shower .
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious clean apartment
Lovely spacious clean apartment just a two minute walk from the nearest metro station. A few items were provided like tea bags, shampoo etc. Only downside was the amount of traffic noise you could still hear even with the windows closed
Stayed 2 nights in Dec 2018

10/10 Excellent

Sophie

We arrived about 20 minutes early and luckily the lovely cleaning lady said we could drop off our bags anyway. The apartments were easy to find and there was a nice little coffee and cake shop next door, #1 in London! The room was spacious and the kitchen was well equipped. We were so impressed with how well both the room and the bathroom had been furnished and they were both very clean. Bed was comfortable and we slept well. Very close to the tube station too. The only thing I would suggest is some milk satchets to go along with the tea bags - we had to search for a while until we found a shop that sold milk. But this is such a small thing so obviously I’d still give this place 5 stars! Lovely apartment and such a good price!
Stayed 1 night in Nov 2018

10/10 Excellent

simon

Really easy checkin and great staff
Stayed 1 night in Nov 2018

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient apartment stay
Newly refurbished room in an excellent location that exactly matched the pics and description - good value and quality central London stay
Stayed 1 night in Nov 2018

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient, clean location
Comfortable room close to work, above a really tasty restaurant. The only thing missing is a comfy chair or sofa to relax in rather than sitting on the bed. The damp/mould in the communal areas was painted over whilst I was there, but unless it's actually treated it will come back.
Stayed 2 nights in Oct 2018

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely convenient location , comfortable and very clean apartment with all you need. Nice bars and restaurants on doorstep. Some noise from busy road but it is central London.
Stayed 1 night in Oct 2018

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stop-Over
Great apartment and in a fantastic location for transport links in the city. Really good communications from the owners, in relation to gaining entry to the un-manned apartment.
Stayed 1 night in Oct 2018
Response from Reservations on 29 Nov 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sparkling clean room
The apartment was very clean and modern. Lots of amenities like heated floors and a nice shower. There was a lot of floor space too. The stairs to the apartment are a bit cramped, so navigating with big luggage can be tough. There is no elevator.
Stayed 2 nights in Oct 2018
Response from Reservations on 29 Nov 2018
Thank you! we truly appreciate your business and your trust in us. I am very happy to hear that our apartment and service met your needs and expectations. We hope to welcome you back to the hotel in the near future.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The apartment was nice and location great however there is a serious mould / mildew problem in the entrance hall and bathroom. I didn't receive an acknowledgement when I provided feedback to the management.
Stayed 2 nights in Oct 2018
Response from Reservations on 1 Dec 2018
Dear Guest, Thank you for your review, we apologise for not following this up. We will be going through our emails in search of your email regarding this. Again we apologise for the lack in communication.

8/10 Good

g brian

Clean budget apartment - close to underground
Unit is small and clean and only a block from warren street station - which is on northern line to trafager and Victoria line - for gateick express - so 5 minutes by subway to areas tourists go —— Reasonable priced so a very good alternative to hotels Cautions are - out unit is on floor 1 so one floor up from ground and no elevator - window is ok Mt 10 feet from sidewalk and above a restaurant so passer by heads are close to your bed and can see you clearly - but if keep blinds down it’s ok - uses a code for the door and a code to get the key - had a fridge and dishes for 2 - is small but clean so everything you need and great water pressure - get an Oyster card and then much cheaper than a hotel downtown - and we actually walked home from trafallger square and oxford circus - in half an hour - but mostly used the underground- loved that it was on the lgood lines so 5 minutes by u dergtound to Victotia station or charring cross without need for transferring stations
Stayed 4 nights in Sep 2018

6/10 Okay

Ghita

good location
the apartment was ok and the location was good. The check in was a bit laborious and it would have been more helpful if the hotel had emailed me the day before as it was not easily seen that we had to get key instructions
Stayed 2 nights in Sep 2018

10/10 Excellent

Helen

Gorgeous Apartment in the best location
Lovely beautiful Apartment. Newly renovated. The location is absolutely fantastic! Very central and extremely close to a subway. The staircase up to the 3rd floor is a bit wobbly and not having a lift made it a bit difficult getting up with a heavy suitcase. Please note there is no Aircon and it was a little hot at nights. There is a small fan though. The gorgeous very spacious apartment made up for it.
Stayed 6 nights in Jun 2018

10/10 Excellent

Nathan, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Upon first arrival i didn’t realise it was above a restaurant but this really does really teach you not to judge a book by it’s cover as the room was very lovley and modern and just what i needed. I absolultely loved the shower but the door did leak out. My only issue was the main door that most of the time wasn’t fully closed. All in all lovely and just right for what i needed.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect venue for afternoon base in London
Clean, spacious, modern & comfortable. Air con would help as it was very hot even though not very warm outside Property was great as a base for meetings
Stayed 1 night in Aug 2018

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
The apartments are in a good location. Lot of restaurants in the area and close to a train stop. Not too far from Soho and museums so you could walk to a lot of places. The apartments are in good condition. Only issue we had was that the hot water stopped working so we had to take cold showers for a couple days. I called the service line and they had someone fixing it pretty fast but it took two days. They provide soap, shampoo, and towels but they should probably have more available.
Stayed 4 nights in Jul 2018

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jul 2018

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
designer stay
Amazing place, and great value. This is such a cool find. Spacious, modern and super clean, with great equipment, and located in a brilliant place. It feels more like a boutique flat than a hotel room. Only downside is the heat in summer - there's no aircon - though admittedly in the UK, heat is not usually a problem!
Stayed 1 night in Jul 2018

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night Business trip
Perfect location for work. The apartment was excellent, Clean and comfortable.
Stayed 2 nights in Jul 2018

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean modern apartment.
Handy location for the underground and local amenities. Very clean, modern and minimalist apartment which was comfortable despite the extremely warm weather in London at the time.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
An excellent room with everything you could need. It was spacious, modern and the location is fantastic.
Stayed 1 night in Jul 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment & location
The room was a great size (for London) and was immaculately presented. The bed was comfy enough (mattress a bit too firm for my liking, but this is personal taste). I only really used the kitchen for a brew and to keep a couple of drinks chilled in the fridge, but it seemed to have all the basics. The bathroom was also clean & modern with a great shower - lots of hot water. The TV in the room also included smart features so you can watch iPlayer, etc which was handy, and the WiFi in the room was very solid and I had no issues. The only minor issue was a little noise from outside as it only has basic sash windows, but overall I'd stay here again
Stayed 3 nights in May 2018

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good when conditions are right, Not is it's warm
Area: top notch, really liked how easy it was to get around Check-in: the service said they never got my email address so I had issues upon check in. A quick call resolved everything ASAP but this being international it was a toll call. The apartment: (the good) clean, nice. pleasant views. (the bad) there was a asian restaurant below and the flat being on the second floor all the heat went straight up. No A/C, opening up the windows did nothing due to the positioning of the building on the street. During the Fall, early spring, winter this should be fine but I do not recommend during the summer or any day above 20C/68F. The flat didn't smell like food from the restauant but as soon as you walk into the halway it is slightly overwelming.
Stayed 4 nights in May 2018

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Fitzroy Serviced Apartments review
These are single one room apartments in a newly renovated three story building. They include a modern efficiency kitchenette (microwave, refrigerator, electric stovetop burners, and simple cooking utensils). The double bed was comfortable, the room very clean with hardwood floor, large closet. The bathroom was small but well designed with excellent tiled shower (good water pressure and hot water). Service designed to be minimal but regular delivery of lots of clean towels. Location in London University neighborhood a plus with lots of places to eat and drink. Good transport connections by bus or tube (closest station is Warren). No reception desk: Entry is by code to building and get room key from lock box. You get instructions by email so if you do not get a response back after booking, get in touch with them directly. Hotels.com sometimes does not forward them your email address and this is vital to get the information you need. The staff in the main office can be contacted by phone and is very helpful. Even number rooms get some street noise from heavily trafficked Euston Road but this dies down later at night and I had no problem sleeping. Very noise sensitive should try to get the odd numbered rooms facing quieter Warren Street. Free Wi-fi is very good. If you are a person content with minimal services while traveling as long as you have what you need then this place is an excellent choice.
Stayed 3 nights in May 2018

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Short walk to Warren Street Tube, good bistros within 2min walk. Condition of apartment was excellent and great value for money

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Ideal studio flat Great location close to centre and tube station
Stayed 1 night in Apr 2018

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh
Response from Reservations on 18 Apr 2018
Dear Tyson, Thank you for your feedback! Much appreciated. Kind regards, Reservations

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good location, check-in needs work
The location and room are excellent and the stay was very good value for money if you prefer to have your own serviced studio room as opposed to a hotel. There are still teething problems with the booking system not informing the operators of the new booking details. The information here is also incorrect at the time of writing this review - the rooms here do not have a front desk, everything is done remotely. In my case I had to go back through the booking site to get the operators to send me the email with the passcode details for accessing the property. Recommended.
Response from Reservations on 18 Apr 2018
Dear Jeremy, Thank you for your feedback! Much appreciated. They are very important to us and will certainly be taken on board. We are an independent company and we are doing our very best to improve our service as much and as quickly as possible. Your feedback helps! Kind regards, Reservations