Desk, iron/ironing board, free WiFi
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Reviews of Euro Hotel Hammersmith

2.5 out of 5
Euro Hotel Hammersmith
31 Shepherds Bush Road, Hammersmith, London, England

Reviews

6.4
Rating 10 - Excellent. 74 out of 482 reviews" "
Rating 8 - Good. 143 out of 482 reviews" "
Rating 6 - Okay. 112 out of 482 reviews" "
Rating 4 - Poor. 78 out of 482 reviews" "
Rating 2 - Terrible. 75 out of 482 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean room , warm shower, soap, clean towel, tea and TV provided. receptionist Jawad was very helpful, customer friendly. C.Hastings.
Stayed 1 night in Apr 2024

6/10 Okay

Samuel

Travelled with group
This hotel was no frills and your typical budget hotel, it did the job. The front desk area can be interesting, there's no bell or ringer to contact a person so you just hope there's someone around. The room is average, just enough space for the bed and some walk around room.
Stayed 1 night in Feb 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
staff were friendly and helpful my room was perfect for me and my friends stay, everything you need although we couldn’t figure out the tv but that might’ve just been us. Overall perfect experience definitely recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for using as a base to get around London. 10 minute walk from Shepherds Bush Underground & the Westfield Mall with shops ranging from Primark to Gucci. Each room in the hotel is on suite with a shower & a small package of shampoo, soap & shower gel is provided in the room, along with fresh towels. Our room had a small fridge & kettle with tea bags, coffee satchets, sugar & milk. Internal stairs are a bit steep but managable. Reception staff were friendly and informative.
Stayed 1 night in Apr 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service
Room was very cold.
Stayed 4 nights in Mar 2024

8/10 Good

Steven

Stayed 3 nights in Mar 2024

4/10 Poor

Charlotte

Travelled with group
Disliked: Staff & service, property conditions & facilities
The light fitings in the room were coming away from the ceiling and looked unsafe. The water in the shower went down to a trickle while taking a shower. Properly because of the water presure. The stairs leading to the 2nd floor leans a lot to the right so when climbing its a bit nerve-wrecking. It was a good location though and the staff were nice.
Stayed 2 nights in Mar 2024

4/10 Poor

Liam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Allowed to check in a hour early which was great, but room tired and smelt fusty. Room worn, shower head fixing broken. Felt dirty. You get what you pay for I suppose!
Stayed 2 nights in Mar 2024

4/10 Poor

Adam

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Booked a double room. Didn’t know the room was a loft conversion so the eves were very low. Often hit my head. Key card didn’t work on the front door and staff took a long time to let me in. Kettle was too dirty to feel comfortable using. Was good for the money as it didn’t cost the world. Had an iron, ironing board and fan. Clean towels and bedding. I would book again but I would ask to not be on the top floor.
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Lee

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Overall the property was fine if you need an overnight stay it's fine for that but the area around it, Shepherds Bush/White City is full of gangs and coming from West London myself originally I know knife and drug crime are rife there so be careful when your out especially in the dark
Stayed 1 night in Mar 2024

8/10 Good

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay in this hotel i enjoyed it but the tv wasnt working and the wifi loses connection sometimes but i was happy and i will be staying there again.
Stayed 1 night in Mar 2024

2/10 Terrible

Karl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

6/10 Okay

Lisete

Liked: Staff & service
Stayed 3 nights in Feb 2024

2/10 Terrible

MICHELINE

Disliked: Cleanliness, property conditions & facilities
Cold, nothing works, tv not working, small room for the price of double room overall terrible 😢
Stayed 2 nights in Feb 2024

4/10 Poor

Aaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not clean, dust on most surfaces and hair wherever you looked in the bathroom
Stayed 1 night in Feb 2024

8/10 Good

Michaela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room, not huge but to be expected in that kind of building. Staff were friendly enough. Bedding was clean, the beds were comfy. Toiletries and towels were replenished. No breakfast included as advertised, not too sure why. Very convenient for location. Would stay again.
Stayed 3 nights in Feb 2024

2/10 Terrible

Donna

Disliked: Staff & service
Stayed 2 nights in Jan 2024

4/10 Poor

Nicola

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Husna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2024

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor state of repair
Moved rooms due to non-working TV. Second room also had the same, with a remote that looked as though it had never been cleaned for several years…
Stayed 1 night in Jan 2024

10/10 Excellent

Antreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Neomi

Liked: Cleanliness, staff & service
If you have to watch TV the cable is not good
Stayed 1 night in Dec 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good stay
We had an excellent one night stay at the Euro Hammersmith Hotel in mid December, it suits our needs perfectly, very well located for getting to Shepherd's Bush overground and underground and also to Westfield shopping centre. It was clean, well equipped and the staff were helpful.
Stayed 1 night in Dec 2023

8/10 Good

Jose

Liked: Room comfort
Stay in euro hotel sheperds bush london
Well judgeing buy the comments that were not good we was a bit worried what to find being that what was said about the fotos did not mach with real thing... Overall when getting there the room was ok to sleep and shower..a few bits need maintance..ok for a few days travel near transport to center london..overall ok apart from needing a few tweeks of maintenance here and there
Stayed 3 nights in Dec 2023

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean and had everything you need for a short stay!
Stayed 2 nights in Nov 2023

8/10 Good

Catherine

Business traveller
Liked: Staff & service, amenities
Turned up very late to this hotel. It's basic and the rooms are tired, but sheets were clean and the staff were friendly and diligent. Great location for walking into Shepherds Bush. Would stay again.
Stayed 1 night in Nov 2023

8/10 Good

Rhys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was relatively clean and tidy and staff where friendly. Had to change room as TV didn’t work, but TV didn’t work in New room either.
Stayed 2 nights in Nov 2023

2/10 Terrible

Stephanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos are not reality chips on the mugs mould on bathroom ceiling shower door hanging off dirty toilet heating not working dodgy plugs patches all over the walls and family room right next to rooms with couples so was kept awake most the night complained about a number of things but staff unhelpful
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great value for a one night stay compared to any other hotels in the area. Room had a window that wouldnt lock and the bathroom smelt strongly of bleach, but otherwise no real problems 👍
Stayed 1 night in Nov 2023

10/10 Excellent

Engr.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Jawad the receptionist takecare of us a very nice humanbeing and was very cooperative.
Stayed 1 night in Nov 2023

8/10 Good

Chris

Stayed 1 night in Nov 2023

6/10 Okay

Jay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very small room for the money, I can imagine staying here as a couple would be troublesome as there is no space for suitcases. At least it was clean. I was unfortunately in a room in the basement underneath the staircase which was quite loud. However, plenty of tea and coffee available and the sheets were cleaned every night.
Stayed 2 nights in Nov 2023

6/10 Okay

Hannah

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay!
Fantastic room with tea and coffee. Room was a good size and very clean. The staff are very friendly and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Eventim Apollo.
Stayed 1 night in Nov 2023

10/10 Excellent

Gareth

Stayed 3 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Gabrielle

Liked: Staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Brian

Business traveller
NO TV SIGNAL !!!!!!
On my 4 night stay no signal on the television out of the last 3 times i have stayed at this hotel i have had the same issue with the TV signal this is something that needs to be sorted
Stayed 4 nights in Oct 2023

2/10 Terrible

Sarahjane

Stayed 1 night in Oct 2023

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful experience
I had a single room which I have today was the worst hotel room I had ever been in to. It smelt, was dirty and made me feel so sick just being in there that I had to check myself in to another hotel. Everything about this room was terrible.
Stayed 1 night in Oct 2023

2/10 Terrible

Okeke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse Stay Ever.
I was given the basement as my booking. Too bad. Too bad. Room bery close to the busy Shepherds Bush Road. Could not sleep because all the cats that drove past the road woke me up.
Stayed 1 night in Sep 2023

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money very good location
Stayed 4 nights in Sep 2023

10/10 Excellent

Pinky

Stayed 1 night in Aug 2023

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Bendu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do something about the smoke scent in the room dont try to mask it with air freshen, air fresher fades. Have adequate amenties like an iron and working televisions. I didnt feel safe with no one being there and the front door being open.And actually have breakfast as advertised. If you have children would you be comfortable being in an establishment that you run? Please be humane about the lodging quarters you run/own.
Stayed 2 nights in Sep 2023

2/10 Terrible

Gidarette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal was kinda friendly.. was one of the most horrible experience in London
Stayed 3 nights in Sep 2023