Located in Brentford, Charles Hope Apartments Brentford is near a metro station. Kensington High Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Wembley Stadium. Visit our Brentford travel guide
Building 4, New Horizons Court,, Brentford, England, TW8 9ET
What's nearby
Syon Park
9 min walk - 0.8 km
Syon House
9 min walk - 0.8 km
Thames River
20 min walk - 1.7 km
Royal Botanic Gardens, Kew
5 min drive - 1.7 km
Boston Manor Park
6 min walk - 0.5 km
Getting around
Boston Manor Underground Station
2 min drive
Syon Lane Station
4 min walk
Heathrow Airport (LHR)
23 min drive
Restaurants
Sam’s Larder
19 min walk
The Grasshoppers Pub
14 min walk
Sky Studios Cafe
9 min walk
Coach & Horses - Isleworth
10 min walk
Brentford Cafe & Restaurant
18 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Charles Hope Apartments Brentford
This smoke-free apartment building features concierge services, express check-out and free self-parking. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a sitting area. Weekly housekeeping is available.
Charles Hope Apartments Brentford offers 55 accommodations with washers/dryers and coffee/tea makers. This accommodation has separate sitting areas and includes dining tables and kitchen islands. Beds feature premium bedding. 32-inch LED televisions come with digital channels. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.
Awards and affiliations
Eco-certified property
This property participates in ECOsmart – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 steps to reach entrance
Lift (360 centimetre wide door)
Well-lit path to entrance
Smoke-free property
Services and conveniences
Concierge services
Iron/ironing board
Limited-hour front desk
Local maps
Weekly housekeeping
Location highlights
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
General
55 units
Double-glazed windows
Electric car charging station
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 2:00 PM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 16 October 2025 to 30 November 2026 (dates subject to change).
Access methods
Access code, front desk (limited hours)
Pets
Pets are allowed for an extra charge of GBP 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50 per accommodation, per stay (for stays between 16 January and 25 March)
We have included all charges provided to us by the property.
Optional extras
Pet fee: GBP 150 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Charles Hope Apartments Brentford Apartment
Charles Hope Apartments Brentford Brentford
Charles Hope Apartments Brentford Apartment Brentford
Frequently asked questions
Is Charles Hope Apartments Brentford pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of GBP 150 per pet, per stay. Service animals are exempt from fees.
How much is parking at Charles Hope Apartments Brentford?
Self-parking is free at this property.
What time is check-in at Charles Hope Apartments Brentford?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Charles Hope Apartments Brentford?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Charles Hope Apartments Brentford located?
Situated in Brentford, this apartment building is 1.1 mi (1.8 km) from Thames River and within 3 miles (5 km) of Twickenham Stadium and Royal Botanic Gardens, Kew. Kensington High Street and Richmond Park are also within 6 miles (10 km). Syon Lane Station is only a 4-minute walk and Boston Manor Underground Station is 24 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Charles Hope Apartments Brentford Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
8.8
Property conditions & facilities
Rating 10 - Excellent. 40 out of 75 reviews
10 - Excellent
40
Rating 8 - Good. 23 out of 75 reviews
8 - Good
23
Rating 6 - Okay. 8 out of 75 reviews
6 - Okay
8
Rating 4 - Poor. 1 out of 75 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 75 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Paul
28 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent apartments. Well equipped. Close to supermarket. Good train & bus links. Full kitchen, bathroom, parking on site. Great gospitality from staff.
Paul
Stayed 7 nights in Sep 2025
10/10 Excellent
Paul
28 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equipped rooms. Kitchen, washing machine, full bathroom. Parking. Close to train & bus. Large supermarket nearby. Excellent service from staff. Would definitely recommend and visit again.
Paul
Stayed 7 nights in Sep 2025
8/10 Good
Chris
27 Jul 2025
Liked: Cleanliness, room comfort, communication
One night stay
The property was very clean, comfortable and spacious. Pleasant, friendly and helpful concierge staff.
Good walkable distance from Boston Park. Free easy parking on site.
Quite pricey compared with local hotels but it would easily accommodate a family of two couples etc
Staff very helpful apartment neat and clean, all good
Carol
Stayed 2 nights in Jun 2025
10/10 Excellent
Richard
29 Apr 2025
Liked: Cleanliness, room comfort, communication
Apartment was well prepared, very clean and has everything you need. Great communication prior to the stay.
Richard
Stayed 1 night in Apr 2025
10/10 Excellent
Kawshala
1 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
We stayed close to Heathrow for an early flight. Perfect for us family of four. Comes with secure parking which was a massive plus. Kitchen well equipped for a long stay. Everything was clean. Beds were not the comfiest. But was ok for a night.
Kawshala
Stayed 1 night in Jul 2025
10/10 Excellent
Laurence
20 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable.
Laurence
Stayed 4 nights in Apr 2024
10/10 Excellent
angela
1 Nov 2024
Liked: Cleanliness, room comfort, communication
Very clean nice apartment. Little hard to find at first, but once clarified the entrance easy to find and enter
angela
Stayed 2 nights in Oct 2024
10/10 Excellent
Craig S
27 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Safe secure parking. Spacious apartment. Friendly staff.The one small negative detail is that there are no hooks to hang towels in the bathroom. 30 minute walk to nearest tube & 1 line straight to central london. 30 minute journey. 20 minute walk to brentford town centre. Plenty of very good restaurants.
Craig S
Stayed 2 nights in Apr 2025
10/10 Excellent
DANILO
14 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean room
DANILO
Stayed 1 night in Jul 2024
8/10 Good
Andrew
12 Nov 2023
Liked: Amenities
A great place to stay. About 1 hour from central London. The accommodation was clean and we had all we needed to enjoy our stay.
However on both nights we were subject to unacceptable noise from incoming residents between 3am-6am.
Andrew
Stayed 2 nights in Nov 2023
6/10 Okay
Lori
21 Apr 2025
Disliked: Cleanliness, property conditions & facilities, communication
The location was really good. There’s a bus station right out front that takes you to the underground. The heat only worked the first day and it’s was very cold. The drying rack was broken. Only half of the outlets worked and shower didn’t stay hot long enough for 4 people. There was also a window that would not close properly.
The style of the place was very nice.
Lori
Stayed 4 nights in Apr 2025
10/10 Excellent
Massimo
4 Jan 2025
Liked: Cleanliness, room comfort, communication
Great value for money, with good transport links
Really good value for money! Very conveniently located with very good public transport links to central London. EV chargers in the car park actually do work once you look for name on the wallbox, not the location on the app (as they don’t exist there). We will certainly use this premises in the future again. Cleanliness in the car park and surroundings of the property was initially not great, however it was cleaned up after a few days, guess it was related to Christmas absences of staff.
Massimo
Stayed 7 nights in Dec 2024
10/10 Excellent
Robin
1 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
After a night in a horrible hotel, this flat was amazing. It was exceptionally clean, beds were great, and kitchen had everything you could need. We walked over to a restaurant for dinner that was recommended in the listing’s app and then to a grocery store. There was a washer/dryer in the unit so we were able to catch up on some laundry. We would love to stay here again if the occasion presents itself.
Robin
Stayed 1 night in Dec 2023
10/10 Excellent
Verified traveller
4 Nov 2024
Liked: Cleanliness, room comfort, communication
A pleasant stay
Nice stay in this service apartment for 4nights. Easy access.
The apartment is spacious and there is coffee machine provided. There are some utensils where you can cook your meal but no salt pepper or oil provided. Washing machine and free parking is a bonus.
The service is within walking distance to train stations, there are buses around where you can easily get to London central. Tesco is not far away, just some minutes walk. Overall I think it is a nice place to stay.
Verified traveller
Stayed 4 nights in Oct 2024
10/10 Excellent
Nikos
25 Apr 2024
Liked: Cleanliness, room comfort, communication
Customer Service
Customer service team are excellent - second to none!
The property is modern and more spacious than your typical hotel room. However, having spoken to the property representatives regarding the windows being unlocked and opening on its own upon entry, making the apartment cold (especially during the Winter) and been promised to send someone to check out the window/drop off but no-one visiting to resolve the issue.
Addoo
Stayed 3 nights in Nov 2023
8/10 Good
Lisa
1 Sept 2024
Liked: Cleanliness, room comfort, communication
Great option if location suits you
Spacious, clean, and updated apartment close to the storage unit I use. Def use again. There was a lot of comings and goings in the hall in the night but when I closed the bedroom door it eliminated a lot of the noise. Note that the 3pm checkin means your door code won't work until 3pm. That part confused me. Photos of apartments aren't necessarily representative. There's a lot of admin to get IN and OUT ... if location suits you then it's a great option overall.
Lisa
Stayed 1 night in Aug 2024
10/10 Excellent
Susannah
29 Aug 2023
Liked: Cleanliness, room comfort
Great studio apartments.
We needed somewhere at short notice for our adult family and dog as our other accommodation had let us down. The booking process was a bit of a pain with documents being sent but actually it all worked smoothly, the self check in was great with a keyless access code system. The rooms were fabulous with high end appliances and spotless with loads of space. The inclusion of parking was a massive bonus. It’s about 15 mins into Heathrow by car, 1 mile from a tube and 35 mins drive into central london. 30 min drive to Wembley stadium- all of which we needed.
My only criticism is the outside spaces seem rather uncared for, dead birds, cigarette buts etc and with a little work they could be a real asset. Wouldn’t hesitate to recommend.
Susannah
Stayed 2 nights in Aug 2023
8/10 Good
Kelly
19 Jul 2024
Liked: Cleanliness, room comfort, communication
Always great & consistent.
I always find these apartments a great location for my work & with parking available even better.
I arrived to a warm apartment but with a fan in the room & turned on, which was appreciated.
The electric charging in the car park was not working so I was unable to charge my vehicle, I had this issue last time & noticed that no one else was charging.
A suggestion of improvement would be to include which building you are in by talking about the car park, if you arrive by car it isn’t always obvious if you need to be entering from the top or bottom of the car park. I have experienced guests wandering aimlessly in the past for this reason. I still struggle to be clear (after circa 10 visits) to be clear on this point
Kelly
Stayed 1 night in Jul 2024
6/10 Okay
Lesley
18 Jun 2024
Liked: Cleanliness, room comfort
Disliked: Communication
Clean and spacious but there were problems
Clean, spacious and safe appartement. Could have been really good but had not sufficiently checked before our stay. The hairdryer was missing and the TV did not work (remote possibly needing new batteries). We had a reply after communicating this ( also a broken drawer ):" Thank you for reaching out (! !). You will not be held responsible" but no one brought hzirdryer or batteries for the next day ( 2 night stay). The oven and microwave took some time to work out - and we switched off the 'air connditioning ' in the bedrooms in sheer frustration as even following the indtructions in a downloaded manual didnt work.
Everything thing looked lovely but not at all practical.
Incredible spacious and clean. Not really walking distance to much but an easy uber ride. Also, the included parking is huge in a location like this.
Joseph
Stayed 2 nights in Jul 2025
10/10 Excellent
Carima
22 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
Had a pleasant stay, Spacious,Clean and Comfortable apartments. Friendly and helpful staff.
Carima
Stayed 8 nights in Aug 2025
10/10 Excellent
Patricia
8 Jul 2025
Liked: Cleanliness, room comfort, communication
Nice apartment, I could live there year round
Patricia
Stayed 8 nights in Jun 2025
10/10 Excellent
Ben
10 Aug 2025
Liked: Cleanliness, room comfort, communication
Clean, comfortable, and with a car park.
Good location and parking. Two underground stations about a mile in opposite directions. Brentford's a nice place for a drink and a few decent eateries.