42, Celebration Avenue, Stratford, London, England
Reviews
9.0
Wonderful
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I stay here regularly when I visit London. This was our 6 th time. Our room was just a little odd with a double fold out bed - confused as to why in a double room in a hotel you would have a fold down bed and not a standard double bed.
Best place to stay in London for convenience. Shopping centre and tube station only a few minutes away. Hotel is nice and clean with appropriate facilities, even an option of breakfast. Staff friendly, 10 / 10 would recommend.
Jamie
Stayed 2 nights in Mar 2024
10/10 Excellent
Paul
24 Mar 2024
Paul
Stayed 1 night in Mar 2024
10/10 Excellent
Serena
3 Mar 2024
Liked: Amenities
The location was convenient and the hotel was well maintained and comfortable.
I absolutely love the area, you are literally steps away from the train station. The suite is nice and modern, I just didn’t feel like the staff were warm and friendly. No one was rude but very standofish and aloof.
The staff were excellent throughout our stay.
The breakfast was fantastic value at £10 each pre booking.
The kitchen within the room was very useful.
Sally
Stayed 1 night in Jan 2024
10/10 Excellent
Nasrin, Santa Ana
17 Jan 2024
Nasrin
Stayed 2 nights in Jan 2024
Response from Emese on 20 Jan 2024
Dear Nasrin, Thank you for taking the time to write a review. We are delighted that you enjoyed your visit. We look forward to seeing you again in the near future. Kind regards
I was pleasantly surprised that the room came with a kitchenette, thus making it possible for me to save money by cooking (Waitrose in nearby Westfield Stratford). The location was perfect for me and, though the hotel doesn’t have a bunch of frills, it felt like my own studio apartment, like a home away from home!
Overnight before a cruise.
There is only 1 lift to 4 floors during busy period was difficult to get so had to trip up and down stairs with our luggage, which was not really good to do
Gordon
Stayed 1 night in Dec 2023
10/10 Excellent
Xanthe
7 Dec 2023
Liked: Amenities
Lovely, well designed and well equipped twin studio. Very close to Stratford International DLR station, from which you can connect easily with all the other lines from Stratford. Great views.
What a hidden treasure. Fantastic welcome and amazingly fitted out apartment.
Having used nearby hotels this is far superior and cost effective option
The welcome and team were 5* - this will be my hotel of choice going forward
The check-in staff and the manager were not helpful at all and even some kind of rude. The rooms of the 11th floor we stayed in with windows blocked by a tall barrier directly outside. Felt like in the basement. Really negative experience in this hotel.
Huabin
Stayed 3 nights in Oct 2023
Response from Adrien on 23 Oct 2023
Dear Huabin,We would like to extend our sincerest apologies for the negative experience you encountered during your recent stay at our hotel. Your feedback is of the utmost importance to us, and we deeply regret that we fell short of your expectations. We take guest satisfaction very seriously, and your feedback has been shared with our team to address the issues you've raised.We understand that the design of the building and room allocation may have presented challenges, and we apologize for any inconvenience this caused. We did offer you the opportunity to change rooms twice in an effort to improve your experience, but we respect your choice in declining these options.It's important to note that while we can offer rooms with specific configurations, we cannot guarantee the view from each room as this is influenced by the building's layout. We do our best to accommodate guest preferences but view availability is subject to the specific location of each room.We are also concerned to hear about your interactions with our check-in staff and manager. Our team is trained to provide courteous and professional service at all times, and we are disappointed that this was not your experience. We will address this issue with the team to ensure such behavior does not occur in the future.Regarding the issue with the 11th-floor room with a blocked view, we regret that this impacted your stay. We always aim to provide our guests with comfortable and enjoyable accommodations, and we apologize for any disappointment.We appreciate your feedback as it helps us identify areas for improvement. Your comments will be used to make necessary adjustments in order to enhance the guest experience in the future. If you have any further concerns or if there is anything else you would like to share, please do not hesitate to contact us directly.Once again, we sincerely apologize for the inconveniences you faced during your stay. We hope you will consider giving us another opportunity to provide you with a better experience in the future.Sincerely,Adrien
A lovely apartment for our family of four to spend a few nights and a good base to explore London. Plenty of lovely kid friendly parks and restaurants close by.
I liked the proximity to both the Stratford and Stratford International train stations. Also, it was nice being close to the Westfield mall for shopping and dining.
Response from Kyrine Chapman, Duty Manager on 2 Jul 2023
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.
Had a lovely overnight stay at Aparthotel Adagio - fantastic friendly staff, room was perfect, couldn't have asked for more.
Mark
Stayed 1 night in Jun 2023
Response from Kyrine Chapman, Duty Manager on 2 Jul 2023
Thank you so much for taking the time to share this review with our team! We love hearing how much you enjoyed your stay here with us. It’s wonderful to know we did a fantastic job in meeting all your needs. We know you have choices when it comes to your travel adventures, and it means the world to us that you’ve chosen to book an experience with our team.
Dear Guest,Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Adagio London Stratford in London. I hope we can be part of your future travel plans. Kind regards, Yasmin TrevizanAssistant Front Office Manager
Excellent stay comfy bed but just don’t get on with the pillow
Julie
Stayed 2 nights in Jun 2023
Response from yasmin on 2 Jul 2023
Dear Julie,I’m so glad that you had an enjoyable time during your stay at Adagio London Stratford We consider that comfort is one of the pillars of a great hotel, we are glad to know you share the same opinion, for you next stay if you wish, we can swap pillow for one you can be more confortable with it.I hope we can welcome you back to the property in the near future.Kind regards, Yasmin TrevizanAssistant Front Office Manager
10/10 Excellent
Antony
6 Jun 2023
Antony
Stayed 1 night in Jun 2023
Response from Kind Regards, Kyrine Chapman, Duty Manager on 10 Jun 2023
Dear Antony, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.