9 Hertford Street offers a prime central London location with services experienced travelers appreciate. Staff assist with tours and ticket booking, while practical amenities like in-room WiFi, luggage storage, and laundry services keep the focus on exploring.
Located in London, 9 Hertford Street – 4 Stars VisitEngland is in the city centre. Piccadilly Circus and Buckingham Palace are notable landmarks and London Eye is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Wembley Stadium or O2 Arena. Visit our London travel guide
Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a front desk safe are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Comforts include Egyptian cotton sheets and a down duvet, and guests will also find conveniences, such as a washing machine and a dining area. Weekly housekeeping is available.
9 Hertford Street – 4 Stars VisitEngland offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Secured parking on site (GBP 45 per day)
Limited on-site self parking
Onsite parking options include a garage
Family friendly
Free cot
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Toaster
Bedrooms
Bedroom
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Rollaway/extra bed: GBP 80 per day
Bathroom
Designer toiletries
Hair dryer
Shower
Towels provided
Living spaces
Fireplace
Living room
Separate dining area
Entertainment
55-inch Smart TV with premium digital channels
Laundry
Dry cleaning/laundry service
Laundry facilities
Washing machine
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Portable fan
Pets
Pet friendly
2 pets total
Pets stay free
Food and water bowls
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Blackout drapes
Concierge services
Iron/ironing board
Luggage storage
Safe
Safe at front desk
Tour and ticket assistance
Weekly housekeeping
Location highlights
In a historical district
In the city centre
Things to do
Health club (partner property) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
10 units
Access via exterior corridors
Eco-friendly cleaning products used
Eco-friendly toiletries
Georgian architecture
Individual decor
Individual furnishings
Recycling
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 80.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Airport shuttle fee: GBP 95 per vehicle (one-way, maximum occupancy 4)
Secured self-parking fee: GBP 45 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 80.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
9 Hertford Street Apartment London
9 Hertford Street Apartment
9 Hertford Street London
9 Hertford Street London
9 Hertford Street Aparthotel
9 Hertford Street Aparthotel London
Frequently asked questions
Is 9 Hertford Street – 4 Stars VisitEngland pet-friendly?
Yes, this property allows pets (limit 2 total).
How much does it cost to stay at 9 Hertford Street – 4 Stars VisitEngland?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at 9 Hertford Street – 4 Stars VisitEngland on 8 Mar 2026 start from RM1,143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at 9 Hertford Street – 4 Stars VisitEngland?
Self-parking is available for GBP 45 per day.
What time is check-in at 9 Hertford Street – 4 Stars VisitEngland?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at 9 Hertford Street – 4 Stars VisitEngland?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does 9 Hertford Street – 4 Stars VisitEngland provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of GBP 95 per vehicle applies.
Where is 9 Hertford Street – 4 Stars VisitEngland located?
Located in London City Centre, this luxury aparthotel is within a 5-minute walk of Shepherd Market and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 15 minutes. Green Park Underground Station is 6 minutes by foot and Hyde Park Corner Underground Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
9 Hertford Street – 4 Stars VisitEngland Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.2
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 102 out of 128 reviews
10 - Excellent
102
Rating 8 - Good. 18 out of 128 reviews
8 - Good
18
Rating 6 - Okay. 2 out of 128 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 128 reviews
4 - Poor
2
Rating 2 - Terrible. 4 out of 128 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Joseph
16 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Perfect location!
Joseph
Stayed 4 nights in Oct 2025
10/10 Excellent
alexander
11 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
5 star super apartment and staff
alexander
Stayed 2 nights in Nov 2025
10/10 Excellent
Kenneth
5 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We came to London for wiinter wonderland with our grand daughter who is 3.
We found the staff were very polite and the apartment was lovely clean and very comfortable, my granddaughter loved running around playing hide and seek.
The location is great just off park lane and has easy access to any where you want to go round the west end, we come to winter wonderland each year with her and hope to book 9 Hertford street again next year.
Kenneth
Stayed 1 night in Dec 2025
10/10 Excellent
Eliza
17 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very clean and beautifully decorated. A crib was provided for our toddler, which was a thoughtful touch, and the space was perfect for our family. The location was convenient—close to public transportation yet very walkable, with plenty of great dining options nearby.
Eliza
Stayed 1 night in Oct 2025
10/10 Excellent
Richard
14 Sept 2025
Liked: Cleanliness, room comfort, communication
Gem of a find in Mayfair
What a gem of a find!!
From booking to check out cannot be faulted.
Fabulous place to stay in the heart of Mayfair.
Beautifully and tastefully decorated. Loads of room to relax and a perfect base for the west end.
Highly recommended.
Richard
Stayed 1 night in Sep 2025
10/10 Excellent
Gillian
14 Jul 2025
Liked: Cleanliness, property conditions & facilities, communication
Perfectly situated for Hyde park British summer time concerts.
Good choice of restaurants nearby.
Easy access to green park.
Lovely apartment.
Gillian
Stayed 1 night in Jul 2025
10/10 Excellent
David
16 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to tourist sites and restaurants.
David
Stayed 6 nights in Feb 2025
10/10 Excellent
David
23 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in the heart of Mayfair
Great size accommodation
David
Stayed 1 night in Dec 2024
10/10 Excellent
Steven
24 May 2025
Liked: Cleanliness, room comfort, communication
Nice find in Mayfair
Fantastic Location. Property is beautiful, but could use a little bit of updating. Well maintained, and the staff are incredibly helpful, friendly, warm.
Steven
Stayed 3 nights in May 2025
10/10 Excellent
Alexey
7 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place with everything needed for short or long stays. The location is very convenient, with plenty of dining options around.
Alexey
Stayed 1 night in Jul 2024
10/10 Excellent
Verified traveller
14 Oct 2024
Liked: Cleanliness, room comfort, communication
The staff was very friendly and helpful.
Verified traveller
Stayed 2 nights in Oct 2024
10/10 Excellent
Sonia
6 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful property; exceptional location; fully equipped kitchen; safe neighborhood (I stayed alone); helpful but not intrusive staff; I shall definitely stay again!
Sonia
Stayed 9 nights in May 2024
10/10 Excellent
Gosia
16 Dec 2023
Liked: Amenities
Great location, clean and well equipped, friendly and helpful staff.
Gosia
Stayed 2 nights in Dec 2023
10/10 Excellent
Brenda
23 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved this apartment hotel. Felt like a home away from home. There was nothing better than having a fully supplied kitchen, a dishwasher, and a place to wash our dirty clothes.
We got groceries, cooked breakfast, and enjoyed the ample supply of provided teas in the morning at the breakfast table.
Rooms were spotlessly clean and spacious.
Staff was incredibly friendly and nice, and allowed us to sit in the lobby while we waited for our room to be available, a god send, being our overseas flight got us into England in the early morning and we were exhausted.
Location was within walking distance of many restaurants and cafes, a pharmacy, hairdressers, convenience stores and a short walk to bus stops with a slightly longer walk to the underground station. Just a short walk to the park as well, a much needed break from the hussle and bustle of London.
There are many pubs nearby which in the evening become lively and busy with suited businesses men and women on the sidewalk having beers and a smoke. Those wanting a very quiet environment might be a bit bothered but the pubs quiet down before 10pm and it's peaceful and quiet the rest of the day.
10/10 experience and would definitely stay here again.
Wow super location with easy walking to Bond and Oxford streets. Also easy walk to Buckingham palace. Many Small cozy Pubs restaurants dot the neighborhood. They don’t show up on the internet but they are there. This is a Vintage property that is well kept, clean but has its quirks too. The reception and housekeeping staff are very friendly and helpful. Plenty of tea, coffee and cookies provided. Would stay there again.
Jennifer
Stayed 5 nights in May 2025
10/10 Excellent
Burton
5 Jun 2024
Liked: Cleanliness, room comfort, communication
Would definitely recommend
The staff was friendly and helpful, the room was clean and comfortable and the property was conveniently located.
Burton
Stayed 1 night in Jun 2024
10/10 Excellent
Craig
21 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are always excellent and credit to the property. Lourdes was super awesome and couldn’t do enough for us. We will be back again
Craig
Stayed 1 night in Dec 2024
10/10 Excellent
Lauren
16 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This large one bedroom was perfect for our family of three. They let us check in early and lent us umbrellas for the rain. Everything was clean and comfortable. They had lots of extra touches - like laundry detergent - to make our stay super comfortable. Very friendly and helpful front desk staff.
Lauren
Stayed 4 nights in Dec 2024
10/10 Excellent
matthew
31 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
Outstanding service. Convenient location for dining and shopping. Very comfortable suite.
matthew
Stayed 2 nights in Mar 2024
10/10 Excellent
Eugene
14 Feb 2025
Liked: Cleanliness, room comfort, communication
Perfection
Wow. An impeccable experience at a beautiful, stylish, tranquil, thoughtfully appointed Mayfair classic. Myriad area restaurants, easy public transit options. My go-to place from now on.
Eugene
Stayed 3 nights in Feb 2025
10/10 Excellent
Simon
17 Mar 2024
Liked: Cleanliness, room comfort, communication
9 Hertford St
Great location, stayed for a treat for partners birthday.
Well appointed and clean, great staff.
Balcony was a bonus too.
Simon
Stayed 2 nights in Mar 2024
8/10 Good
Candice
27 Dec 2024
Liked: Cleanliness, room comfort, communication
Amazing stay
Was welcomed and checked in immediately even tho we arrived early.Nikola was so wonderful n helpful. Room is cute n clean. Went down to bar n Nicola n Grace were so lovely n helpful with all questions I had. The whole staff was great. Will stay next time as it was an amazing experience. Thank you !
Candice
Stayed 4 nights in Dec 2024
10/10 Excellent
Robert
23 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and responsive. We thoroughly enjoyed our stay. Definitely would go back in the future. Thanks so much!
Robert
Stayed 5 nights in Jun 2024
8/10 Good
Mary
13 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
GREAT place with regard to period ambience, staff friendliness, overall cleanliness & ease of taxi availability. Our only issues with the place is if you get locked out without your key, & no one’s on desk, you are stranded!!!
Also, we had major issues with our shower head, but it was our fault for failing to report it, so sorry!
otherwise, AWESOME STAY & would HIGHLY RECOMMEND!!!
Mary
Stayed 4 nights in Apr 2025
10/10 Excellent
Sarah
13 Dec 2024
Liked: Cleanliness, room comfort, communication
9 Hertford Street
Excellent position in the heart of Mayfair. Very close to shepherds market with multiple restaurants. Extremely close to Hyde Park and all it has to offer, Oxford street and Piccadilly all within walking distance. The accommodation was spacious with a separate kitchen, dining room and lounge and separate bedroom. Perfect for families, couples or individuals. The lounge offers a great work and comfortable relaxing space. Highly recommended.