A short walk from Piccadilly and Buckingham Palace, 20 Hertford Street provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Located in London City Centre, a neighbourhood in London, 20 Hertford Street is in a shopping district and near a metro station. Royal Albert Hall and The British Museum are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Marble Arch. Consider Excel London for a night out, and don't miss London Eye, a top local attraction. Visit our London travel guide
Close to Buckingham Palace and Oxford Street, 20 Hertford Street provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Luggage storage, smoke-free property and a lift
A 24-hour front desk, concierge services and tour/ticket information
Room features
All guest rooms at 20 Hertford Street feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
Egyptian cotton sheets and free cots/infant beds
Baths or showers, free toiletries and hairdryers
LCD TVs with satellite channels and DVD players
Wardrobes/cupboards, full-sized fridge/freezers and dishwashers
Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at 20 Hertford Street?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is 20 Hertford Street located?
Located in London City Centre, this apartment building is within a 5-minute walk of Park Lane, Hyde Park and Piccadilly. Buckingham Palace and Green Park are also within 10 minutes. Hyde Park Corner Underground Station is 6 minutes by foot and Green Park Underground Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
20 Hertford Street Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.6
Location
8.0
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 4 out of 12 reviews
10 - Excellent
4
Rating 8 - Good. 6 out of 12 reviews
8 - Good
6
Rating 6 - Okay. 1 out of 12 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 12 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 12 reviews
2 - Terrible
0
Reviews
Verified review
10/10 Excellent
christine
28 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central to all our needs
Stayed 11 nights in Apr 2024
Verified review
10/10 Excellent
Scott
30 Jan 2023
Liked: Cleanliness, room comfort, communication
Great quality Mayfair apartment in a great locatio
very comfortable and spacious apartment in a great location.
Would recommend having some more varied crockery (especially some mugs) and additional pillows.
If you are looking for a modern, updated, reasonably priced "hotel" in Mayfair, this is not the hotel. First, this is not a hotel--its a set of 9 apartments that are now labeled as a hotel. This is much more Airbnd vs hotel. If you go in thinking Airbnd, you will have a lovely time.
There is no "service". My first interaction with the front desk person (only employee I ever say) was to ask if they could call me a cab. They advised me to walk across the street and have the Hilton Bellman call me cab. I'm sure Hilton would be happy to hear that.
I asked about early check-in, not an issue if not able to accommodate, but they did state they would be able to hold my luggage in a secure area until I could check-in. This is not accurate. Luggage was just lined up against the wall--lots of luggage. Anyone could walk up and take a bag with no one being the wiser.
Room was always clean, but staff did not care that the bathroom sink leaked. I mentioned it to the front desk person twice. Bed was comfortable and room was ok, but just well worn. My room door was right off the elevator, but always quiet. Just a couple a of loud moments, but it was a Saturday night so no issue.
Close to subway and bus. Quiet street with lots of pubs and restaurants nearby. Apartment had kitchen with washer/dryer and separate bedroom. We had basement apartment so no view but that wasn’t an issue for us. Not keen on shower over bath but that’s a personal preference. Not enough towels for 3 people ( did ask twice but never got any extra ). Lovely front end staff who helped with directions. Nice and warm when the weather turned cool. Would recommend 👌
Centralt beliggende. Venligt og imødekommende personale.
Meget lille køkken. Generelt et ok værelse. Sofamodul under sengen, som var noget hård.
Der var varmepumpe på værelset. Det tog dog lidt tid inden vi lærte den at kende og fik varme på.
Meget lille badeværelse med trapper op til bruser og håndvask.
Alt i alt ok forhold, der var det vi skulle bruge til 2 personer.
Stayed 3 nights in Nov 2018
Verified review
8/10 Good
Verified traveller
29 Nov 2018
Every thing was great except that when I book I chose one bed room apartment and it was not mentioned that it’s in the basement and no view to the city, also the entrance was stairs not suitable for elderly and special needs