8/10 Good
Jacqueline Hernandez
Travelled with partner
30 May 2024
Liked: Cleanliness, amenities
The staff here is very professional and helpful. The rooms are very nice and spacious. The issue is that our air conditioner did not work, and we had trouble sleeping due to the heat. (we stayed at the end of May -high 75 degrees F) We reported it in the morning, but they could not get it fixed. They offered to move us to another property, but we were checking out very early the next morning to catch our flight home. We decided it wasn't worth it to pack everything to move to another building. We made do with the ceiling fan. Had I know the air conditioner was not going to work, I would have not booked at this property.
Note: They couldn't move us to another room in that building because other rooms in that hall also had an air conditioner that did not work. If having air conditioning in our room is a must, take that into consideration.
Jacqueline Hernandez
Stayed 2 nights in May 2024