3 outdoor pools, a heated pool, pool cabanas (surcharge), pool loungers
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Reviews of Mandalay Bay Resort And Casino

4.5 out of 5
Mandalay Bay Resort And Casino
3950 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.2

Very good

Rating 10 - Excellent. 5829 out of 11052 reviews" "
Rating 8 - Good. 2483 out of 11052 reviews" "
Rating 6 - Okay. 1298 out of 11052 reviews" "
Rating 4 - Poor. 763 out of 11052 reviews" "
Rating 2 - Terrible. 679 out of 11052 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tanika

Liked: Cleanliness, staff & service, property conditions & facilities
We ended up upgrading to Delano, all suites section and we were so pleasantly surprised. Everything was nice, convenient, and accommodating.
Stayed 4 nights in Apr 2024

4/10 Poor

Amarbir Singh, Indianapolis

Old and Linnen was very old . Rooms need renovation
Stayed 2 nights in Apr 2024

10/10 Excellent

Tammy Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an issue with the room that was booked but we were compensated for it. Everyone was very pleasant.
Stayed 4 nights in Apr 2024

8/10 Good

Vincent R

Travelled with family and small children
Sorry, but this property has seen better days. Staff was mostly annoyed with guests and service showed the lack of care and attention. Pool area was packed elbow to elbow in the lounge chair configuration, not pleasant! Two of the restaurants were superb, Orla and Libertine Social.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and large room.
Stayed 1 night in Apr 2024

8/10 Good

Brynlee

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Kimatha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check-in staff that I encountered was unfriendly, and non-accommodating! The room was switched from what I purchase - gave me a double though I reserved and paid for a King. No complementarity anything, or apology, or upgrade to a better view - nothing!
Stayed 3 nights in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms
Stayed 1 night in Apr 2024

6/10 Okay

Jo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The decor
Stayed 3 nights in Apr 2024

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Jessica

Loved it! Will stay again.
Stayed 1 night in Apr 2024

6/10 Okay

Edward

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Andrew Edmund

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Hidden fees everywhere that are not disclosed at the time of booking. Spent in the area of $300 extra just for parking and a “resort fee” that was not disclosed prior to booking. If I am staying as a guest at the hotel, I would expect to not have to pay $23 for parking every time I use the lot.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Todd A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Russell

Travelled with family
Liked: Amenities
Very crowded by pool
Stayed 4 nights in Apr 2024

2/10 Terrible

Fletcher

Difficulty checking in, unable to check out remotely and paid for parking twice to leave garage. Unable to call hotel before 7 am.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our stay at Mandalay Bay Resort and Casino was amazing. Being our first trip to Las Vegas, all of the hotel staff were extremely helpful in making our experience unforgettable. From the moment we walked into the door, after an unbearable nightmare of a travel day, the staff were courteous and attentive. The front desk staff ironed out all issues that had arose due to our flight being delayed 6 hours. They managed to get us into a room and settled in minimal time. The next morning, we decided to check out the amenities on site. There is so much to check out! Naturally, the wife went to get a Mani/Pedi at the spa, which was something she will never forget. Once the spa treatment was done, we walked down to check out the Shark experience. On the way, a mobile massage station was setup, so we paused for an hour and got a much needed deep tissue rub. The Shark Aquarium was huge, as there are many more aquatic species than just sharks in the tanks. This part was something that we could see the little one enjoying (he stayed home for this trip). We even purchased the photos at the end. Upon walking out of the aquarium, the weather was less than favorable. That being said, we went to check out the shops on the Casino level. We would, with out hesitation, choose to stay at Mandalay Bay Resort and Casino for any trip into Las Vegas.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Mandalay is one of my favorite places to stay, especially because they have everything you need inside the hotel. Close to the airport…
Stayed 2 nights in Apr 2024

4/10 Poor

Senaka

Travelled with partner, Travelled with group
The check in service was brutal and staff wasn’t helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, do not like the elevator key system
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in worked out well, great front desk service. Concierge was amazing. Bell service was on point, even at 2AM!!! Nice job! Thank you!
Stayed 1 night in Apr 2024

6/10 Okay

Yer

Travelled with family
Liked: Staff & service
Broken door knot to the bathroom.
Stayed 1 night in Apr 2024

8/10 Good

Ethan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Did not like that the fridge is full of drinks that I’ll be charged for if I move 😭 man what the hell but it was a fun stay aside from that!
Stayed 2 nights in Apr 2024

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was practically nonexistent the entire time we were there (three nights).
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayra

Travelled with family, Travelled with group
Super nice
Stayed 2 nights in Apr 2024

6/10 Okay

Christian, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Brockston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Room was clean just kinda outdated but would definitely stay again. Check out The Retro restaurant on property a fun throwback to your mom’s cooking and kitchen.
Stayed 1 night in Apr 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
I found it very disappointing when I got to my room and realized that I have to pay to have a cup of coffee. Every other hotel I ever stayed at includes the coffee for free. I will never come back to Mandalay Bay because of that.
Stayed 1 night in Apr 2024

10/10 Excellent

Keleena

Stayed 4 nights in Mar 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge for every little thing. Terrible place!
Stayed 4 nights in Apr 2024

6/10 Okay

Tamicka Nicole

Travelled with family
I enjoyed swimming pools and the shark reef
Stayed 4 nights in Apr 2024

10/10 Excellent

Nadia, Coral Springs

Liked: Cleanliness, staff & service, property conditions & facilities
The view from my room was phenomenal. The lazy river and wave pool was amazing. The smell was so alluring. Easy access to the strip from the tram. Can’t wait to plan our next stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

jifu

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old property
Stayed 1 night in Apr 2024

2/10 Terrible

Joseph, Parma

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Catrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. My room was upgraded to a beautiful suite OMG it was perfect... Will definitely be coming back soon..
Stayed 1 night in Apr 2024

6/10 Okay

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

FU CHEN, west covina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Once we were assigned to the room, we noticed there was bugs and that the room wasn’t clean as my mother started to have a rash on her body. Once we notified the front desk, they assigned us to a different room with a 100 dollar voucher for dining. As we went to our new room, we notified them that there was poop at the shower area and we even took pictures to prove it. As we told the workers, they ask the housekeeping staff to clean the room and once they came to the room, they ask us where it is and we showed them. We even notified the converge and even the manager. They asked us what we would want them to do which is totally not to professional because as a manager, that is not something you would ask a customer, but to apologize and see what you can do. Even if you can’t do much, you have to show the customer that you care and that you hear them which is what customer service is all about. We even told the manager that we don’t care about the voucher or anything, but we want is an apology an accountability that they did something wrong. I mean, who would want to stay at a place that has poop at the shower area or finding used cotton swabs at the first room that they assigned us. I definitely wouldn’t recommend people to stay here as the employees have no customer service skills at all and no accountability when they did something wrong which they are willing to argue. Moreover, the rooms are not throughly clean. Please stay somewhere else which you can actually enjoy.
Stayed 1 night in Apr 2024

6/10 Okay

Gerald

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the most part, restaurant decor, food quality and especially waitstaff was as pleasant and accommodating as we’ve enjoyed in travel on 6 continents. Special thanks to the manager and staff at Carama, who went above and beyond despite imminent closing time!
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property. Easy checkin
Stayed 1 night in Apr 2024

10/10 Excellent

Stefan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jan 2024

10/10 Excellent

Mike

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as Smokey as other places! Lots of dinning options! Great for our family.
Stayed 7 nights in Apr 2024

6/10 Okay

ujwol

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Close to the airport, but too expensive.
Stayed 2 nights in Apr 2024

6/10 Okay

Karen

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Check in was quick but parking was not good for checking in
Stayed 1 night in Apr 2024