The Mactan Newtown

2.5 star property
Travelers find a peaceful retreat surrounded by gardens at The Mactan Newtown, where the outdoor pool offers a refreshing escape with shaded lounging areas

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On Mactan Island, The Mactan Newtown provides a serene getaway experience. Guests can relax by the outdoor pool with comfortable sun loungers and umbrellas or explore the garden pathways. The property offers convenient in-room WiFi and round-the-clock front desk service.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Kitchen

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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: PHP 600 per day
  • Cleaning fee: PHP 1500 per accommodation, per stay.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does The Mactan Newtown have a pool?

Yes, this property has an outdoor pool.

Is The Mactan Newtown pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Mactan Newtown?

Check-in start time: 1:00 PM; check-in end time: 2:00 PM. Late check-in is available during limited hours.

What time is check-out at The Mactan Newtown?

Checkout is at noon.

Where is The Mactan Newtown located?

Located in Mactan, this hotel is within a 10-minute walk of The Mactan Newtown, Mactan Shrine and Lapu-Lapu Monument. Magellan Monument and Mactan Expo Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

4.6

Cleanliness

3.0

Amenities

4.8

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified

2/10 Terrible

Luke

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid This Place: Disappointing Experience We booked a month in advance, but unfortunately, we never received a confirmation email. There was no communication from the property owner before our arrival, and we lacked details regarding the exact address during the payment process. Upon arriving, we were unable to reach the property owner. It was only after checking in that we discovered a beach access fee of 350 pesos per person per day, a detail that was not mentioned during booking. The room itself was not up to standard; we found spiderwebs, and the kitchen appliances and cutlery were dirty. The laundry room window didn't close properly, allowing insects to come inside. We were provided with only four bath towels for five guests, which was inadequate. Additionally, the TV was a different size than advertised and there were no available channels. The WiFi connection worked but was significantly slower than what was promised. One of the wardrobes had broken hanging rods, and the air conditioner’s remote was without batteries, making it impossible to adjust the temperature. Due to these issues, we had no choice but to spend a large portion of our travel funds finding new accommodation at the last minute. This experience was frustrating and disappointing. We were in the room for a total of 4 hours before leaving. The owner would not refund our total amount and charged us for 1 nights stay.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Taiki

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
室内のアメニティーが皆無なのと、シャワーのお湯が止まったり、バスタオルが滞在日数や人数に関わらず1枚のみ、滞在中の部屋の清掃も無し、Wi-Fiの電波も弱い等、不便が多いです。改善してください。
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

MARIBETH SONSONA

Stayed 4 nights in Jan 2026
Verified

4/10 Poor

ATSUSHI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Jeff

Liked: Staff & service, room comfort
Stayed 8 nights in Mar 2024