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Eloisa Royal Suites

Photo gallery for Eloisa Royal Suites

Featured image
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Balcony

Overview of Eloisa Royal Suites

Eloisa Royal Suites

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015

Explore the area

  • Popular LocationThe Outlets at Pueblo Verde2 min walk
  • Popular LocationMactan Doctors' Hospital18 min walk
  • Popular LocationGaisano Island Mall Mactan2 min drive
  • AirportCebu (CEB-Mactan - Cebu Intl.)7 min drive

Choose dates to view prices

About this area

Lapu-Lapu

In the business district, Eloisa Royal Suites is in an area with good airport proximity and shopping. Travellers who have shopping on the agenda can visit SM City Cebu and Ayala Center. Jose R. Gullas Halad Museum and Cebu Botanical Garden are also worth visiting.

What's nearby

  • The Outlets at Pueblo Verde - 2 min walk
  • Mactan Doctors' Hospital - 18 min walk
  • Gaisano Island Mall Mactan - 2 min drive
  • Our Lady of the Rule Church - 3 min drive
  • Lapu-Lapu City Hall - 8 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 7 min drive

Restaurants

  • Where to eat
  • On-site dining venue โ€“ Restaurant offering regional cuisine.

About this property

Eloisa Royal Suites

3.5-star hotel with free airport shuttle and free area shuttle
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a conference centre, a business centre and a meeting room. All 66 individually decorated rooms feature free WiFi and memory foam beds. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Eloisa Royal Suites offers 66 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually decorated. Beds feature memory foam mattresses. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Filipino

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Memory-foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Individually decorated
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 950.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: PHP 950.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and JCB International; cash is not accepted

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Eloisa Royal Suites
Eloisa Royal Suites Hotel
Eloisa Royal Suites Hotel Lapu Lapu
Eloisa Royal Suites Lapu Lapu
Eloisa Royal Suites Cebu Island/Mactan Island
Eloisa Royal Suites Hotel Lapu-Lapu
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel Lapu-Lapu

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 408 out of 994 reviews
5 - Excellent 41%
Rating 4 - Good. 407 out of 994 reviews
4 - Good 41%
Rating 3 - Okay. 124 out of 994 reviews
3 - Okay 12%
Rating 2 - Poor. 24 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 31 out of 994 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
We are under the impression that the room that we booked was for free breakfast for 3 people since thats what showing on the confirmation. We ended up buying food for another person very early in the morning and their free breakfast is just an egg and corned beef in a styrofoam.
Stayed 1 night in Jun 2021

1/5 Terrible

Travelled with partner
I was unable to stay at the Eloisa due to a trip cancelation, i therefore lost my entire hotel room fees. It would have been good if the hotel had a hotel credit system. i would have used it and got a credit for my next visit, instead i will likely look too a different hotel in the future. this is unfortunate as i have stayed at the Eloisa on previous trips and enjoyed my stay.
Stayed 4 nights in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the airport and they have free shuttle to and from the airport. Staff very helpful and attentive.
Stayed 1 night in Sep 2019

1/5 Terrible

Disliked: Staff & service
Stayed 2 nights in Oct 2020

4/5 Good

Stayed 3 nights in Aug 2020