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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Eloisa Royal Suites

3.5 out of 5

Photo gallery

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony

Guest reviews

4.2 out of 5 Very good
995 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu

Explore the area

Popular LocationMarcelo Fernan Bridge3 min drive
Popular LocationGaisano Grand Mall Mactan13 min drive
Popular LocationLapu-Lapu City Hall14 min drive
AirportCebu (CEB-Mactan - Cebu Intl.)26 min drive

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  • Executive Room, 2 Double Beds

    Photos of Executive Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsExecutive Room, 2 Double Beds

  • Superior Room, 1 Queen Bed

    Photos of Superior Room, 1 Queen Bed

    3.8/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 3
    More detailsSuperior Room, 1 Queen Bed

  • Junior Room, 1 King Bed

    Photos of Junior Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsJunior Room, 1 King Bed

  • Standard Studio, 1 Queen Bed

    Photos of Standard Studio, 1 Queen Bed

    4.4/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 3
    More detailsStandard Studio, 1 Queen Bed

  • Superior Room, 2 Single Beds

    Photos of Superior Room, 2 Single Beds

    4.2/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    More detailsSuperior Room, 2 Single Beds

  • Premier Room, 1 Queen Bed

    Photos of Premier Room, 1 Queen Bed

    3.9/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsPremier Room, 1 Queen Bed

About this area

Lapu-Lapu

In the business district, Eloisa Royal Suites is in an area with good airport proximity and shopping. Fuente Osmena Circle and Cebu Metropolitan Cathedral are notable landmarks, and travellers looking to shop may want to visit SM City Cebu and Ayala Center. Cebu Ocean Park and Jose R. Gullas Halad Museum are also worth visiting.
Visit our Lapu-Lapu travel guide
Map
View in a map
Popular Location

What's nearby

  • Marcelo Fernan Bridge - 3 min drive
  • Mandaue City Hall - 4 min drive
  • Gaisano Grand Mall Mactan - 13 min drive
  • Lapu-Lapu City Hall - 14 min drive
  • Cebu Yacht Club - 20 min drive

Getting around

  • AirportCebu (CEB-Mactan - Cebu Intl.) - 26 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering regional cuisine.

About this property

Eloisa Royal Suites

3.5-star hotel near Gaisano Grand Mall Mactan
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 67 individually decorated rooms feature free WiFi and memory foam beds. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Eloisa Royal Suites offers 67 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. Beds feature memory foam mattresses. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Lapu-Lapu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free extended parking
  • Limited parking spaces
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 399 for adults and PHP 199 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • English
  • Filipino

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool sunloungers

Spa

  • Massage - swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 950 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 399 for adults and PHP 199 for children (approximately)
  • Rollaway bed fee: PHP 950 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Eloisa Royal Suites Hotel Lapu Lapu
Eloisa Royal Suites Hotel
Eloisa Royal Suites Lapu Lapu
Eloisa Royal Suites
Eloisa Royal Suites Cebu Island/Mactan Island
Eloisa Royal Suites Hotel
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel Lapu-Lapu

Frequently asked questions

Can I cancel my reservation for free at Eloisa Royal Suites and receive a full refund?
Yes, Eloisa Royal Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Eloisa Royal Suites cancellation policy on our site for more details about any exclusions or requirements.
Does Eloisa Royal Suites have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Eloisa Royal Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Eloisa Royal Suites?
Self-parking and extended parking are free at this property.
What time is check-in at Eloisa Royal Suites?
Check-in is from 2 PM to 10:00 PM.
What time is check-out at Eloisa Royal Suites?
Checkout is at noon.
Does Eloisa Royal Suites provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Eloisa Royal Suites located?
Situated near the airport, this hotel is within 2 miles (3 km) of The Outlets at Pueblo Verde, Gaisano Grand Mall Mactan and Lapu-Lapu City Hall. Mactan Marina Mall and Cebu Yacht Club are also within 3 miles (5 km).
4.2
Very good
5 - Excellent
410
4 - Good
408
3 - Okay
124
2 - Poor
23
1 - Terrible
30

4.3/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

it not open
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with family
Price is Inflated - Cheaper When Booked Onsite
My parents needed help booking a hotel last minute since they needed to go to Cebu to get COVID tested and to quarantine. I cannot call long distance so I booked online here on Hotels.com. I didn't mind paying the price I paid because I wanted my parents to be comfortable. However, when they got there, they told me the price was significantly lower than what I paid on Hotels.com - it was inflated by about 4xs what they were offering the rooms for there onsite. Since it was last minute and they already checked in, I couldn't cancel the reservation and pay them the lesser price. They are taking advantage of those that book online.
Stayed 2 nights in Jul 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
I am aware that in any property such as this there will be maintenance issues, however my stay was spoiled by continual hot water issues, which took three times to fix, resulting in disruption to my holiday! Each time I was assured that it would not happen again and only my insistence ensured that after the third time it was finally fixed. And the offer of a few pieces of fruit as compensation to the continual disruption of my vacation was insulting!!
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and the facility'scleanliness. Also they serve good breakfast.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. The hotel is very clean and the Internet is very fast
Stayed 1 night in Mar 2020

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