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Reviews of Centro Mactan Suites

2.5 out of 5
Centro Mactan Suites
Kagudoy Road, Basak, Lapu-Lapu City, Cebu, Lapu-Lapu

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anselmo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the location
Stayed 3 nights in Apr 2022

10/10 Excellent

Mary Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Reasonable condition and service for the price. A bit noisy at night with dogs barking.
Stayed 1 night in Feb 2020

8/10 Good

Jocelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient on a budget
Check-in and check-out was hassle-free. The location is very convenient for us and there are a lot of places where we can grab a bite.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
So close to the airport. Excellent place for lay over.
Stayed 1 night in Jan 2020

8/10 Good

Julita

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and reasonable price
I chose the hotel because of it's reasonable price as we are just staying for one night. We had an early flight the next day so i preferred to stay in Mactan , The room is spacious and the bathroom is clean, but the bed is not as comfortable compared with staying in other more pricey hotels.
Stayed 1 night in Dec 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
This is an old hotel, badly needing renovation. Staff was friendly Not recommended
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Kikuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, has everything you need in a hote
Would give this hotel 12 stars if i could because of the caring service provided by the staff who treat you like family. Delicious breakfast, strong wifi, close to airport, so many international cable channels. Highly recommend and will definitely come back.
Stayed 2 nights in Jul 2019

10/10 Excellent

MD

Liked: Cleanliness, staff & service
No luxury but you can expect a really nice host
We checked in late, in the morning hours. The owner was super nice. I am really impressed by their cordial invite. We were late to the breakfast due to late check-in but still they made sandwich for us. Also helped us with direction to the nearest mart and money exchange. The hotel is close to the Mactan airport. The room was cheap so do not expect luxury. Overall environment was nice.
Stayed 1 night in Jun 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth It!
It was a small hotel managed by a family. They were very hands on and very courteous. They ensure that everything is in order. You definitely get the value of what you paid for. Location was accessible. Near convenient stores and Mactan Hospital.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Limited food options in walking distance . Airport noise. Semi friendly owners
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were very friendly and helpful, there is no bottled water in the room nor do they have any you can purchase. Location is very poor and noisy. Air Con worked well and I slept comfortably, but a major road is right outside and starts about 5:30 am
Stayed 2 nights in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Good Filipino B&B close to CEB airport.
I enjoyed our stay with my family. It is not on the beach and there is no pool, unlike many of the hotels in the area, but that was to be expected. There were several options for dining close-by, especially for Filipino street food. I will stay here again if needing a short stay in Mactan.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Lorelie, Singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very homey. Own by a beautiful family.. Thank you for the wonderful stay.
Stayed 4 nights in Mar 2019
Response from Centro on 1 Apr 2019
Lorelie, we appreciate your kind review. We hope to see you again. Thank you!

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible! Rude staff and dirty room.
The staff was rude and check-in was very bizarre. Room wasn't cleaned well at all and there was a lot of noise.
Stayed 1 night in Mar 2019
Response from Centro on 29 Apr 2019
We are a family run hotel and we have treated all our guests with respect. We also clean our rooms everyday. Please refrain from making false accusations. If a budget hotel does not fit your standards, then we that you stay in a 5 star hotel. Save up for it.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay!
Nice place to stay a night if you're waiting for your flight. Room is very clean, and the owners are very friendly and helpful. Had to leave at 2 am, they arranged a taxi for me. Would come back for sure!
Stayed 1 night in Jan 2019

8/10 Good

Korina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel owner they don't know about hotels. Com .I'm disappointed explaining to him ,I have to show my email confirmation booking and payment. In fact I explained to him I phoned a month ago to make sure I was booked in Centro Mactan .Needs Hotel. Com introduced themselves to this establishment, they don't know your website.
Stayed 1 night in Jan 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with charm and good wifi
This is a family owned/run hotel which I love and the daughter is super friendly and helpful from reserving a Grab car or where to go shopping. I really appreciated the fast wifi which was easy to use and also the price for the value. The surrounding area doesn't have much but there is a 7-11 steps away which was very convenient. The decor in the hotel is cute with a focus on antiques including old cameras, art and even a Singer table in my room. The shower pressure is pretty good and the bed is comfortable enough. One word of caution is that is it very close to the airport so you hear planes flying overhead and it's quite loud. Make sure you close your bathroom door and windows at night otherwise it will keep you up for sure. Also, it's still a 20 minute drive to the airport, so plan for that. Also, get the Grab app and use it like Uber/Lyft. It works very well and you can do cash or card and you get pricing up front which is peace of mind for any tourist.
Stayed 1 night in Dec 2018

6/10 Okay

MARISA, Muang

Travelled with family
Disliked: Amenities
เราเลือกโรงแรมนี้เพราะราคาไม่แพง มีห้องนอนสำหรับ 4 คน นอนพัก 1 คืน เพื่อต่อไปนาริตะ โตเกียว
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Owner and his family are very kind and friendly. The hotel is cleaned very well. The problem of this hotel is only the power of a hot shower.
Stayed 3 nights in Jan 2020

10/10 Excellent

YOUNGBIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주인아저씨, 아주머니가 매우 친절하시고 편안했어요. 환전도 잘 해주시고 픽업 차도 잡아주셔서 너무 감사했습니다.
Stayed 1 night in Jan 2020

8/10 Good

KIJUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Jun

Liked: Staff & service
旅の途中の休憩地的な宿
　セブからの移動前日に使用しました、ホテルの近くにコンビニがあります、ギリギリ徒歩圏内にモールもありますし、旅慣れた方ならモールまでの道沿いにも地元食堂もたくさんありますので不自由なく過ごせると思います、今回は再訪でしたがホテルの女将さんが私のことを覚えてくださいました（ちょっとビックリしました）出かけるときにはオーナーがGrabタクシーを呼んでくださいまして大変助かりました、ホテルの場所は空港ゲート側の正反対側になります。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族経営のホテルの為、おじいちゃんのお家に遊びに来た、みたいな感じがするホテルです。玄関は、随時施錠されているので、安全ですが、早朝出発の場合は、前日にOwnerさんに伝えておかないと、外に出れないです。朝食は、パン or ごはんが選択でき、１つ１つ、Ownerさんご夫妻が作ってくれます＝作りたてのおいしい朝ごはんが食べられます（おいしい！）
Stayed 3 nights in Oct 2019

4/10 Poor

KIMDONGHYUN

Disliked: Property conditions & facilities, room comfort
글쎼요..
0.5박으로 잠깐 이용했는데요 평이좋아서 이용했지만 가격에 비해 가성비 떨어집니다.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
再度訪れたい
とても親切な家族が営んでいるホテルで、朝食も「パンにする？ご飯にする？」と聞かれ一手間かかった美味しいものをつくっていただき、まるで自宅にいるような感じを受けました。 ホテル入口ドアはチャイムを鳴らして中から開けに来てもらうので夜間だとちょっと気兼ねしてしまいました。 道路に面した部屋だと夜間の騒音が気になるかも。 料金やスタッフの親切さを考えれば大満足で、リピーターが多そうなのも納得です。
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
0.5박
0.5박을 하기엔 괜찮은 곳 같습니다
Stayed 1 night in Feb 2019

10/10 Excellent

OHSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족같은 느낌
친절한서비스와 편안함
Stayed 1 night in Feb 2019