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Ace Penzionne

3.0 star property
Elevate your stay on the rooftop terrace then indulge in rejuvenating spa treatments. Let concierge services take care of everything else.

Choose dates to view prices

Ace Penzionne offers a rooftop retreat with a coffee shop and restaurant, plus spa services to rejuvenate. Enjoy in-room WiFi, unwind at the bar or challenge friends to billiards - all while being pampered by concierge services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Room service
The current price is RM94
RM105 total
includes taxes & fees
17 Jun - 18 Jun
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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 600.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately PHP 230 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: PHP 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Ace Penzionne pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Ace Penzionne?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Ace Penzionne on 17 Jun 2026 start from RM94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Penzionne?

Self-parking is free at this property.

What time is check-in at Ace Penzionne?

Check-in start time: 1:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ace Penzionne?

Checkout is at noon. Late checkout is available for a fee.

Where is Ace Penzionne located?

Located in Pajo, this hotel is within a 10-minute walk of Gaisano Island Mall Mactan and Lapu-Lapu City Hall. Mactan Export Processing Zone and Mactan Marina Mall are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.0

Cleanliness

7.2

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 39 out of 120 reviews
Rating 8 - Good. 33 out of 120 reviews
Rating 6 - Okay. 26 out of 120 reviews
Rating 4 - Poor. 12 out of 120 reviews
Rating 2 - Terrible. 10 out of 120 reviews

Reviews

Verified

10/10 Excellent

Rosalia

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and staff also great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to restaurant and shopping mall
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet and near to the Mall. And the staff are friendly and polite.
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was comfortable, clean and quiet but…. 3rd floor no elevator, no drinking water, no coffee maker/boiler. Wouldn’t recommend it to anyone other than someone looking for a cheap place to spend the night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sonia

Liked: Amenities
We are happy to have a comments because they let us check in earlier than normal and we didn’t expect the free transport from cebu airport to the ace penzionne.food are absolutely delicious staff are friendly i can guarantee and spread the words to my friends and relatives to stay at ace penzionne.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Staff 1.. Located across the street from Immigration. 2. The people who work here are so helpful and great. 3. Clean big room.. So convenient ...
Stayed 2 nights in Jun 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room great staff, the internet was very weak and unusable nit great stay anyway.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Surprised there’s available free shuttle to the airport.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for one night for it's convenient location cloee to the airport. Apartment was basic but clean and afforded excellent views across the water. Staff were great, professional and unintrusive. A shippoing mall containing a variety of outlets including fast food is practically on the doorstep. Highly recommended for short stays.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service and very clean
Stayed 6 nights in Sep 2022
Verified

8/10 Good

Ca

Liked: Staff & service
Good service!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for the buck. Very spacious room.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Miralam V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and convenient to nearest malls, restaurants, and Lapu Lapu City Hall where I did most of my transactions.
Stayed 4 nights in Jul 2023
Verified

4/10 Poor

JANICE

Disliked: Cleanliness, property conditions & facilities
Old place. Looks scary
Stayed 1 night in Sep 2024
Verified

8/10 Good

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Internet not available.

Internet not connected.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Dieu

Disliked: Cleanliness

Ok for 1 night, room is old, loud A/C

Ok for one night, but not longer. Very loud A/C, not a room for sound sensitive person
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Scumbag sites, they're charged me twice for wrongs dates bookings. Never again will deal this people. Grumpy old man
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

anna jean

Liked: Cleanliness, staff & service, amenities
good staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hinata

Liked: Amenities
素晴らしい
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

日帰り

フロントサービスがよかった。
Stayed 1 night in Mar 2025
Verified

6/10 Okay

TETSUO

スタッフの対応が良かった。挨拶も良くしてくれた。空港へ無料で送ってくれるサービスは良かったです。
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

HIDEKAZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くに何でも揃ってるので便利