Best Western Lancaster hotels

"Room was dirty, floor not hoovered or clean Parking was ok Didnt eat or drink in venue "

"Perfect relaxing get away!! All the staff were absolutely fantastic! "

"It was an excellent stay, didn’t have one problem and will be coming back again soon, just one thing was I wish they accepted uni discounts for the Starbucks but other than that 5/5 stay"

"Very friendly staff(Becky on the bar was lovely).Room was great with plenty of tea,coffee and hot chocolate available.Great choice of drinks on the bar."

"Varied choice for breakfast, although hot food was cheap, overcooked and cold on the servery. Rooms were dated and unclean, sleeping on a park bench would have been more comfortable than the bed provided! We arrived late (after 10pm) had to pay for 24 hour parking permit, not listed as a requirment and when asked if we could stay past the 10am check out was told could be arranged at £15 per hour for up to 2 hours! Ammenities such as the pool, sauna, etc were actually closed, (opening hours are between 9am -3pm!) Hotel is in dire need of some maintenance, a lick of paint would do wonders! The old woman on reception was rude and arrogant especially when asking about staying later, but when I pointed out the data breach, giving me a door card in a stapled envelope showing details of a previous guest (name, telephone no, address, email, etc) she wasnt bothered! Shall not be back, ever. My advice, find a better hotel or guest house, nothing grand about this hotel"

"Good transport links or close for walking to town. Slightly out of the busy part really nice hotel"

"I had such an amazing stay at this hotel. The hotel itself is gorgeous the views from the balcony is amazing. The staff were so lovely. It’s so close to the Town centre and there plenty of parking if you’re travelling with a car. Overall it was an amazing stay"

"A warm welcome on arrival, quick and easy check in. Our room was clean and spacious with a very comfy bed. I particularly liked the window seat. I loved the selection of cocktails available in the bar and we were fortunate to have excellent weather and be able to enjoy sitting in the garden. Breakfast had lots of different options available and was cooked to order. A really wonderful stay and we would happily return. "

"Lovely location Beautiful apartment, clean and nicely presented. Lots of parking"