Children’s play area – outdoor
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Reviews of FELDA Residence Kuala Terengganu

3 out of 5
FELDA Residence Kuala Terengganu
Jalan Hiliran, Kuala Terengganu, Terengganu

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 246 reviews" "
Rating 8 - Good. 115 out of 246 reviews" "
Rating 6 - Okay. 62 out of 246 reviews" "
Rating 4 - Poor. 16 out of 246 reviews" "
Rating 2 - Terrible. 5 out of 246 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Siti Khairunnisaa

Liked: Staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Sep 2022

8/10 Good

fardarina bt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel n great view from the windows room
Stayed 2 nights in Jun 2022

8/10 Good

Shafariza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For check in, please on time and when customer late to come, the room have available. For me late check in 5.30pm. Book 3 room but 1 available. The 2 room still in cleaning. Received 6.30om. still ok because Hari Raya.
Stayed 1 night in May 2022

6/10 Okay

ZAUDA MUNIIRA

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Long waiting time for check in, room carpet not properly clean
Stayed 1 night in Mar 2022

8/10 Good

Irma Intan Ezliena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Wan Burhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good satisfactory stay
Location closed to basic amenities. Room rate was reasonable. Service was good. Overall was satisfactory
Stayed 1 night in Apr 2021

8/10 Good

Irma Intan Ezliena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lokasi hotel stategik , mudah untuk pergi ke mana-mana tiada kesesakan lalu lintas.
Stayed 2 nights in Jan 2021

10/10 Excellent

Mohamad

Stayed 2 nights in Dec 2020

8/10 Good

Kee

Business traveller
Stayed 1 night in Nov 2020

2/10 Terrible

Kee

Business traveller
Disliked: Staff & service
Very disappointed
I have no chance to Check In. There was no one at the desk. I was ringing the bell again and again. The office door was open. I went in knock on the door. It’s like haunted. I contact Hotel.com and cancelled the booking. I will never go there again. First two stay were great. Not this time
Stayed 1 night in Nov 2020

8/10 Good

Kee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable but no WiFi
WiFi is weak. No signal at all. Other than that it’s quiet and comfortable
Stayed 1 night in Nov 2020

8/10 Good

Irma Intan Ezliena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in Oct 2020

8/10 Good

ZAKARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A COSY HOTEL WITH GOOD LOCATION.
Quite clean but the housekeeper did not replace the facial tissue box on 2nd day but only took out the empty box. When 2 pax stay in a room, I expect 2 laundry bags be provided. The carpet is worn out & should be replaced. So is the worn out/broken wire cable to the iron. The car part should be lighted for better security.
Stayed 1 night in Aug 2020

8/10 Good

IZZATI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Ghazali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Suhaimi, Shah Alam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay. Staff are friendly. Nearby to city center.
Stayed 1 night in Jul 2020

10/10 Excellent

KBerg, Selangor, Malaysia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here whenever I'm in Kuala Terengganu and the stay is always pleasant.
Stayed 3 nights in Jul 2020

6/10 Okay

CHE KU AHMAD FUAD BIN CHE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
ttention to management
management needs to identify and repair the damage or disruption in terms of the air conditioning system as well as the noisy water pump system when operating, as it greatly interrupts visitors to take a good sleep and also rest.
Stayed 2 nights in Jun 2020

6/10 Okay

Yugabalan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
NEED DRASTIC IMPROVEMENT
Need drastic improvement Bed, bathroom and room carpet. Old and need cleaning.
Room carpet
Table
Room carpet
Stayed 1 night in Jun 2020

6/10 Okay

Maizan

Travelled with family
Liked: Cleanliness, room comfort
Moderate.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
my stay
Average.To provide wifi in the room.
Stayed 1 night in Feb 2020

2/10 Terrible

frustratedguest, Malaysia

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
only one elevator to the hotel rooms works.
Stayed 2 nights in Feb 2020

8/10 Good

Irma Intan Ezliena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Tina

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Mohd Riduan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s peaceful and easy process
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like riverview and can see the culture city
Stayed 1 night in Sep 2019

8/10 Good

rin, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service
love the location,view and privacy..the food is yummy..need to add on gym room is much better
Stayed 3 nights in Sep 2019
Response from Arina on 15 Sept 2019
Dear Rin, thank you for your positive feedback. Hope to serve you again in near future! :-)

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Muhamad Azhari, putrajaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Friendly staff. Excellent location. Aircond was not functioning well
Stayed 1 night in Sep 2019
Response from Arina on 15 Sept 2019
Dear Guest, thank you for your feedback. Will improve th issue of your comment. Please come again!

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I stayed for business. Staff at the desk is not really helpful no information about my floor. The rooms are a bit tired, but were clean and quite spacious. Strategic location and nice view.
Stayed 1 night in Aug 2019
Response from Arina on 15 Sept 2019
Dear Guest, thank you for your feedback. We will look inti these matter. Please come again!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

MOHD YAAKUB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

SHERRY

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
akan dtg lg..
Stayed 1 night in Aug 2019

6/10 Okay

Orang

Travelled with family
Liked: Amenities
All the facilities are complete and in a nice condition, but the toilet and the building it self look like very old building that haven't has a upgrading.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

RAA

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
In town. Convenient.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was large and furniture was new, but the carpet and the bathroom are dated. I did not get to try out the other amenities though. The wifi speed could be improved. But it was a comfortable night's sleep. Dinner at their restaurant on the top floor was good too. It overlooked a spectacular view of the river
Stayed 1 night in Jul 2019
Response from Arina on 15 Sept 2019
Dear Guest, thank you for your feedback. We will bring up these matter to the Top Management to upgrade our facilities. Hope to serve you better in near future! :-)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV not working properly. Chairs in the room needs updated. Chairs in the lobby and near the lift seriously need updated. Staff were friendly
Stayed 1 night in Jul 2019
Response from Arina on 15 Sept 2019
Dear Guest, thank you for your feedback. Hope to serve you better with upgraded facilities in near future.

8/10 Good

Irma Intan Ezliena

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2019

6/10 Okay

Mr, lsketambola, Turkey

Travelled with family
reverside scenery is beautiful
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Its clean and in town,making it very convinient to walk around. Need to be refurbished and poor breakfast selection.
Stayed 2 nights in Jun 2019