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The Regency Waterfront Hotel

Photo gallery for The Regency Waterfront Hotel

Front of property – evening/night
Family Premier | Desk, iron/ironing board, free WiFi
Deluxe Double Room | Desk, iron/ironing board, free WiFi
Deluxe Twin Room | Desk, iron/ironing board, free WiFi
Deluxe Twin Room | Desk, iron/ironing board, free WiFi

Overview of The Regency Waterfront Hotel

The Regency Waterfront Hotel

3.5 star property

3.5/5 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Terengganu, 20400

Explore the area

  • Popular LocationFloating Mosque13 min walk
  • Popular LocationMalaysian Handicraft Centre7 min drive
  • Popular LocationTerengganu Craft Cultural Centre13 min drive
  • AirportKuala Terengganu (TGG-Sultan Mahmood)33 min drive

Room options

About this area

Kuala Terengganu

The Regency Waterfront Hotel is located in Kuala Terengganu. Batu Buruk Beach and Bukit Che Long reflect the area's natural beauty and area attractions include Terengganu State Museum and Taman Tamadu Islam.

What's nearby

  • Floating Mosque - 13 min walk
  • Malaysian Handicraft Centre - 7 min drive
  • Bukit Che Long - 9 min drive
  • Batu Buruk Beach - 11 min drive
  • Terengganu Craft Cultural Centre - 13 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 34 min drive

About this property

The Regency Waterfront Hotel

3.5-star hotel
The Regency Waterfront Hotel provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and a 24-hour front desk
  • Luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 165 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water. Guests reviews speak well of the size rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM
  • 1 restaurant
  • Room service available

Family friendly

  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • A meeting room

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Regency Waterfront Hotel Kuala Terengganu
Regency Waterfront Hotel
Regency Waterfront Kuala Terengganu
Regency Waterfront
The Regency Waterfront
The Regency Waterfront Hotel Hotel
The Regency Waterfront Hotel Kuala Terengganu
The Regency Waterfront Hotel Hotel Kuala Terengganu

Frequently asked questions

Is The Regency Waterfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Regency Waterfront Hotel?

Self-parking is free at this property.

What time is check-in at The Regency Waterfront Hotel?

Check-in begins at 3:00 PM.

What time is check-out at The Regency Waterfront Hotel?

Checkout is at noon.

Where is The Regency Waterfront Hotel located?

Situated in Kuala Terengganu, this hotel is 0.7 mi (1.1 km) from Floating Mosque and within 6 miles (10 km) of Malaysian Handicraft Centre and Batu Buruk Beach. Terengganu Craft Cultural Centre and Ho Ann Kiong are also within 6 miles (10 km).

Can I cancel my reservation for free at The Regency Waterfront Hotel and receive a full refund?

Yes, The Regency Waterfront Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Regency Waterfront Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 6 out of 31 reviews" "
" "5 - Excellent 19%
Rating 4 - Good. 11 out of 31 reviews" "
" "4 - Good 35%
Rating 3 - Okay. 9 out of 31 reviews" "
" "3 - Okay 29%
Rating 2 - Poor. 2 out of 31 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 3 out of 31 reviews" "
" "1 - Terrible 10%

3.4/5

Cleanliness

3.7/5

Staff & service

3.0/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Iskandar
Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking done 3 months before arrival date arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop Should give us an early notice, luckily we are able to get another hotel during this school holiday Terrible customer service
Stayed 2 nights in Dec 2019

3/5 Okay

Verified traveller
Disliked: Staff & service, amenities, property conditions & facilities
No reason how to say about
Stayed 1 night in Sep 2019

2/5 Poor

Aini Azimah
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

4/5 Good

LiewKee, Singapore
Travelled with group
Liked: Cleanliness, staff & service
Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there. Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge. Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.
Stayed 1 night in Aug 2019

4/5 Good

NURHIDAYAH
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel are nice
Stayed 2 nights in Jul 2019

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.
Stayed 1 night in Jul 2019

3/5 Okay

surekah binti bidih
Liked: Cleanliness, property conditions & facilities, room comfort
bathroom so bad.no hot water.
Stayed 1 night in Jun 2019

5/5 Excellent

Zaharah, Johor
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All ok i like it..
Stayed 1 night in Jun 2019

4/5 Good

mohd azan
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All is good accept the bathroom, will become flood when shower