The Regency Waterfront Hotel
3.5 star property

Comfortable hotel with 24-hour front desk and restaurant

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May 2024

The Regency Waterfront Hotel

Photo gallery for The Regency Waterfront Hotel

Interior
Interior
Front of property
Desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; local and international cuisine

Overview of The Regency Waterfront Hotel

7.0

Good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Parking included
  • Laundry
  • Air conditioning
  • Restaurant

Check out the area

Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Terengganu, 20400
  • Popular LocationTer Cafe8 min walk
  • Popular LocationJuara Tomyam Kuala Ibai13 min walk
  • Popular LocationWarong Norazila Kuala Ibai14 min walk
  • AirportKuala Terengganu (TGG-Sultan Mahmood)32 min drive
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Room options

Deluxe Twin Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

cleanliness

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

Family Premier

cleanliness

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

About the area

Kuala Terengganu

The Regency Waterfront Hotel is located in Kuala Terengganu. Terengganu State Museum and Taman Tamadu Islam are local attractions and those in the mood for shopping can visit KTCC Mall and Pasar Payang.

What's nearby

  • Floating Mosque - 13 min walk
  • Malaysian Handicraft Centre - 4 min drive
  • Kuala Terengganu Drawbridge - 8 min drive
  • Pasar Payang - 8 min drive
  • Kampung Cina - 9 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 30 min drive

Restaurants

  • Mama Kim Sauna Mee - 15 min walk
  • Mama Tomyam Kuala Ibai - 17 min walk
  • Warung Yah, Kuala Ibai - 16 min walk
  • Warong Norazila Kuala Ibai - 14 min walk
  • Juara Tomyam Kuala Ibai - 13 min walk

About this property

The Regency Waterfront Hotel

Property highlights
The Regency Waterfront Hotel provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), meeting rooms and a lift
  • A 24-hour front desk and luggage storage
Room features
All 165 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM–10 AM for a fee
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Regency Waterfront Hotel Kuala Terengganu
Regency Waterfront Hotel
Regency Waterfront Kuala Terengganu
Regency Waterfront
The Regency Waterfront
The Regency Waterfront Hotel Hotel
The Regency Waterfront Hotel Kuala Terengganu
The Regency Waterfront Hotel Hotel Kuala Terengganu

Frequently asked questions

Is The Regency Waterfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Regency Waterfront Hotel?

Self-parking is free at this property.

What time is check-in at The Regency Waterfront Hotel?

Check-in begins at 3:00 PM.

What time is check-out at The Regency Waterfront Hotel?

Checkout is at noon.

Where is The Regency Waterfront Hotel located?

Situated in Kuala Terengganu, this hotel is 0.7 mi (1.1 km) from Floating Mosque and 1.9 mi (3.1 km) from Malaysian Handicraft Centre. Terengganu Craft Cultural Centre and Batu Buruk Beach are also within 6 miles (10 km).

The Regency Waterfront Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 9 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Iskandar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking done 3 months before arrival date arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop Should give us an early notice, luckily we are able to get another hotel during this school holiday Terrible customer service
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No reason how to say about
Stayed 1 night in Sep 2019

4/10 Poor

Aini Azimah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

LiewKee, Singapore

Travelled with group
Liked: Cleanliness, staff & service
Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there. Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge. Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.
Stayed 1 night in Aug 2019

8/10 Good

NURHIDAYAH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel are nice
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.
Stayed 1 night in Jul 2019

6/10 Okay

surekah binti bidih

Liked: Cleanliness, property conditions & facilities, room comfort
bathroom so bad.no hot water.
Stayed 1 night in Jun 2019

10/10 Excellent

Zaharah, Johor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All ok i like it..
Stayed 1 night in Jun 2019

8/10 Good

mohd azan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All is good accept the bathroom, will become flood when shower