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Reviews of Pinnacle Suites

Pinnacle Suites
Jalan 51a/223, Seksyen 51a, Petaling Jaya, Selangor

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

4.6/10

Cleanliness

4.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Mal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience!
There were no hotel staffs present. Looked like apartments being rentel out. I called the number that was on the website but was not reachable. Then at check in time someone called me and said will wait for me at the floor of the apartment. Told me to leave the key and the locker when I check out. The apartment was cosy but very dustry. The toilet was extremely smelly. Will not go back to this place ever.
Stayed 1 night in Dec 2017
Response from Pinnacle Suites on 29 Jan 2018
We are sorry that we didn't meet your expectations. It's definitely not our intention to disappoint you for your stay. We hope that you can give us another chance to serve you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penginapan yang selesa
Nombor telefon yang dibekalkan tidak dapat dihubungi (walaupun saya cuma ingin tanya tempatnya di mana) sama ada melalui call, sms dan whatsapp. Bila hampir waktu mendaftar masuk, barulah ada satu nombor yang memanggil untuk memberi kunci bilik. Mengejutkan, kerana pin tempat di atas peta adalah di seberang jalan dari tempat sebenar. Rupanya bilik itu ada di The Pinnacle Tower B (Di sebelah Hotel Sheraton Petaling Jaya). Kebetulan saya ada kerja sebelumnya di Hotel Sheraton, jadi tidak perlu berpindah tempat letak kereta. Internet melalui Wifi laju. Banyak soket elektrik. Penyaman udara agak sejuk dan selesa. Restoran agak sukar pergi dengan berjalan kaki kecuali Restoran Hotel Sheraton. Tempat memasak dan peralatan memasak disediakan, termasuk peti sejuk. Pemandangan cantik. **Tempat parking percuma tidak disediakan
Stayed 1 night in Nov 2018