Shangri-La Hotels and Resorts Kuala Kubu Bharu hotels

"It was good"

"The chwck in process was tedious. We had to check-in in in a different property and had to cross the main road to go the other property where our rooms were allocated. There were no bath towels in the room neither did they offered complimentary coffee, tea and sugar sachets or drinking water. they left a container of laundry powder instead. I didn't like the location. Grab taxis dropped our booking a couple of times because it was difficult to find our pick-up point. The room smelled like mould. There were bed bugs too. The walls and kitchen cupboard had dirt marks. I couldn't take a shower as soon as I arrived because there was no hot water readily available for use. I had to switch on the geyser water warmer button and had to wait for at least 30 min before i could take a shower. The toilet paper rolls looked like someone played with it, the toilet paper sheets were not full. "

"It’s a good apartment hotel managed by Swiss Garden group. Check in took a lot of time and parking was a hassle, breakfast was below average. Other than that it was a pleasant stay"

"It was amazing "

"Nice cosy place"

"You can hear others shut the door. "

"Nice room with great view."

"Parking arrangement was a bit confusing else we had good experience despite the high occupancy level for the night we spent there"

"Property is excellent even though it it's quite a distance from the main attractions...the staff are friendly and courteous..one suggestion would be to provide the shuttle service free for hotel guests..."