- Disliked: Staff & service, amenities, property conditions & facilities
I felt cheated by the claim there is the fully equipped kitchen. There is no knife, no chopping board, no detergent, no cleaning cloth, no scoring/sponge to wash up, no tea towel, no drying cloth. I cannot cook at all. I asked for cleaning pad/cloth and was told to us face tissue to clean the frying pan. What a joke. I chose the hotel because I needed the kitchen for special diet preparation. The floor of the bedroom had 1 cm gaps between plastic floor board and I can see and smell rotting materials underneath them. The central air-con provided us with free cigarette smoke! It was very uncomfortable. The air-cond in the bedroom side was so noisy that we had to turn it off when we sleep. The traffic noise kept us up until late at night when we are at the 13th Floor. The gym at the roof level has no air-cond and is that meant to be usable? I would not go into the pool which is not that clear and the noise of the pump next to it is loud. Last but not least is the terrible terrible terrible breakfast. It is vegetarian. I asked for an egg and was told I need to pay RM2 for it. Hotel receptionist is not good in English/helpful . There are only 2 seats neat the lift lobby from which one cannot see the entrance of the hotel. There is no lobby or seats for guests to wait for the car/grab. All in all, it is like a cheap motel with things which were meant not to work. I regretted choosing it. It is probably the worst hotel I stayed ever in the far east.