Lobby
Check availability

Reviews of Asiana Hotel

3 out of 5
Asiana Hotel
Lot 1,8,910,11, Grace Square Shophouse, Lorong Grace Square, Jln Pantai Sembulan, Kota Kinabalu, Sabah

Reviews

6.8
Rating 10 - Excellent. 10 out of 71 reviews" "
Rating 8 - Good. 27 out of 71 reviews" "
Rating 6 - Okay. 20 out of 71 reviews" "
Rating 4 - Poor. 8 out of 71 reviews" "
Rating 2 - Terrible. 6 out of 71 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdul, tawau

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice & clean
Stayed 3 nights in Sep 2019
Response from Mel on 3 Jan 2020
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Not good location
Stayed 1 night in May 2019
Response from ASIANA HOTEL on 18 Aug 2019
Dear guest, Thank you for your comment and feedback to Asiana Hotel. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Hope to see you again. Thank you. Regards, Asiana Hotel Kota kinabalu, Sabah.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from ASIANA HOTEL on 18 Aug 2019
Dear guest, Thank you for your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota kinabalu, Sabah.

8/10 Good

Becky, USA

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was roomy and fairly clean. We had requested a queen size bed but received two twins. Grab cabs were quick to pick us up and you could walk to a store and restaurants. The front desk staff was not very helpful. Every question we asked was a "no". Also, there was no wifi our final day.
Stayed 3 nights in Mar 2019
Response from ASIANA HOTEL on 14 Aug 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. We’re sorry your experience didn’t match with your expectations. It was an uncommon instance and we’ll do better. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Mar 2019
Response from ASIANA HOTEL on 18 Aug 2019
Dear guest, Thank you for your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota kinabalu, Sabah.

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019
Response from ASIANA HOTEL on 18 Aug 2019
Dear guest, Thank you for your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota kinabalu, Sabah.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed 4 nights in Jan 2019
Response from ASIANA HOTEL on 14 Aug 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2018
Response from ASIANA HOTEL on 18 Aug 2019
Dear guest, Thank you for your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota kinabalu, Sabah.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It's just next door to food court.
Stayed 1 night in Nov 2018
Response from ASIAN HOTEL on 14 Aug 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

6/10 Okay

Nurul Izzah

Liked: Staff & service
Stayed 1 night in Jun 2018
Response from ASIANA HOTEL on 18 Aug 2019
Dear guest, Thank you for your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota kinabalu, Sabah.

8/10 Good

JUDE, miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near imago
Lots of international tourist stay here. Nice and quiet.
Stayed 1 night in May 2018
Response from ASIANA HOTEL on 14 Aug 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

10/10 Excellent

Sue Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The bedsheet is abit dirty.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good and affordable
This is a very good hotels for two persons. Even though no breakfast provided, tge price is fair and affordable. Room and beds was small for families with two kids.

6/10 Okay

J, Johor Bahru.Malaysia

Liked: Staff & service
Smelly
Extractor fan makes the whole room smells of sewers. The rest is good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
it was a convenient place and closer to town.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap & clean
Room was on the smaller size, but not too bad. Bed was comfy & bathroom was clean with everything functioning. Very good price for the standard of room. Only thing to be aware of is its location right under the take off/landing pathway of the airport.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Terrible hotel
Blanket is too small for two persons. Extra charges for requesting extra blanket

10/10 Excellent

Jaylilis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfy
Beautiful and clean hotel. Clean room. However the room a bit smaller. We stay for superior room. Limited space to walk around the room. Love the balcony and friendly staff.

6/10 Okay

Verified traveller

Good
Reasonable good hotel.

4/10 Poor

Not Provided

Disliked: Staff & service
Mediocre stay
Nothing spectacular. Need improvement on wifi service. Iron please dont charge to guest. Other than that overall is average.

2/10 Terrible

albeno, California

Disliked: Cleanliness, property conditions & facilities, room comfort
Outta There
Disgusting.....sadly pre-paid for four nights and left after the first. "Flight Path" hotel, mosquitos in an unclean room, no morning hot water and a bath sink which was very slow to drain. Nice desk staff seemed sympathetic regarding my early departure but had to get outta there asap. Grossly overvalued....flew to KL and for just a bit more money enjoyed a wonderful stay at the Empire Subang which comparatively seemed like a palace.

6/10 Okay

Verified traveller

Liked: Staff & service
Good for short stay
The room was small but tidy. A bit more effort with cleaning would have been better, but for the price was good value.

10/10 Excellent

Muhammad Zuhairi, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very good to stay n save budget

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
nice hotel
the stay is comfortable. Close to the attractions, city center, restaurant and airport. The room is clean and service is good

6/10 Okay

chee yen, kluang

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
comfortable stay
the hotel is nice and convenient, everything is good. Nearby airport, city center and eatery. But one ridiculous problem is where I need to pay for the iron despite I paid around RM140 for a room. I never had this problem in other hotel where the iron should be free. The room is very clean but there is a cockroach smell in toilet which should be investigated by the hotel.

8/10 Good

Carl Francis Magne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Linda Lithing, Malacca, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
elegant design for an affordable hotel
through out my 3days 2night here, i shall said the reason i choose this hotel was it was near to KK airport and i love the design, the color, the lighting and the way they combine everything. hotel staff is good.. this hotel are near to a 5 star asiana restoran, some massage hub and handicraft shop for souvenir. you just need to call and book it if you want. even meals can be order through phone when you are lazy to go anywhere. they will just charge a 10% service as the staff will bring it to your room. Don't need to worry, this hotel room was design properly and i assume most of the room are with windows. all the walkways are with cctv recording at the corner. it just make you feel safe if you are travel alone. usually hotel mirror are facing the bed, as for chinese believes it is some spirit thing watching you but here.. they design the mirror facing the toilet. wish i dont have to cover it with cloth everytime i wanna sleep. it just understand the feng shui arrangement. the only thing i don't like was the room i stay have some irrigation system problem for the sink and the bathing toilet hole. the water kind of like sink very slow. others were working al right :)

6/10 Okay

Lim, Brunei

Liked: Cleanliness, staff & service
Situated near to the airport
We stayed at Asiana Hotel from 30th December 2014 to 3rd January 2015. It is located at Malay majority area. It is quite visible from the street but it doesn't have any street lights during the night. The room we stayed is located at ground floor, room 101. We couldn't sleep on the 30th night as we were constantly awaken by the noise from slamming the door and noise from the plane.(our hotel are close to airport). During midnight, we were again awaken by the noise from lobby. Apparently someone were having a big argument there. Nobody came to clean our room on the 1st of Jan but they should have put a notice to inform us in advance. The staffs were pleasant and kind so thumbs up to this. The massage at Asiana Hotel was awful. The lady who massaged for me kept texting during the session and the way she massaged me was very unprofessional. Poor service given by them.

8/10 Good

ROHANI, KUCHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied stay at Asiana Hotel, KK, Sabah.
My stay at Asiana Hotel satisfied me. The service given by the hotel staff was not bad except for the toilet condition which was not that good but it was quickly repaired. I would like to introduce my friends to stay at this hotel. Overall I would like to stay at this hotel in future provided I would be inform of any promotions with cheaper rates.Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel with helpful staff
Near to airport. A little far from the centre but convenience stores very close and cheap taxis always available.

10/10 Excellent

Rabiah, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to the airport, Friendly Staffs
Helpful staffs respond to most request at any given time, clean and well-maintain.

8/10 Good

Doch

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable room.
Staff are friendly and helpful. Surrounding area of the hotel is quiet but inadequate street lights. Hotel policy is a letdown- charge extra for things like borrowing the iron to iron clothes.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

IKUO, futyu city

Liked: Cleanliness, staff & service
5月2　４　5　に泊まりました。 お安いホテルでしたがねフロントの対応はとてもよく、癒されました。 食事は朝夕ともなく、すぐ隣のホ－カ－スに期待したのですが、ラマダン期間で全てしまっていました。 かろうじて開いていたスーパーで菓子パンと牛乳ホテトチップ　ビールでつなぎました。 登山目的でしたので、登山中のランチボックスやロッジの食事も質素でした。 このホテルは市街地からも遠く清潔で寝られればいいという方に歯科お勧めしません。フロントの対応は親切でした。一晩中空調がうなり続け、どこででも寝られる人だけにお勧めします。観光目的で泊まるべきではありません。
Stayed 1 night in May 2022
Response from MEL on 6 May 2022
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. We are sorry your experience didn’t match with your expectations. It was an uncommon instance and we’ll do better in the future. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 실망.
새벽 비행기여서 12시까 잠시 휴식을 취하기 위해서 예약한 호텔이였어서 기대를 안했습니다만, 그래도 매우 실망스러웠습니다. 벽지는 찢어져서 너덜거리고, 침대 시트에는 얼룩이 그대로 남아 있었습니다. TV는 리모컨이 없어서 켜지도 못했습니다. 2명으로 예약했으나 칫솔과 수건은 1인분 밖에 지원받지 못했습니다.에어컨은 안시원했고, 온도 조절도 안되었습니다.
Stayed 1 night in Jan 2020
Response from Asiana Hotel on 19 Feb 2020
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. We are sorry your experience didn’t match with your expectations. It was an uncommon instance and we’ll do better in the future. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

6/10 Okay

mahiro, tokyo

Travelled with family and small children
Liked: Staff & service, amenities
思っていたよりも古かった。
Stayed 1 night in Aug 2019
Response from MISS AFIKAH on 6 Sept 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. We are sorry your experience didn’t match with your expectations. It was an uncommon instance and we’ll do better in the future. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

6/10 Okay

seongheon

Disliked: Cleanliness, property conditions & facilities, room comfort
그냥그래요
저녁늦은 비행도착이라 잠시 잠만 자려고 방문했습니다. 숙소내에 냉장고가 없구요. 거미줄도 많고 깨끗하진 않았어요. 사진보다 좁아서 헉 했습니다. 칫솔도 하나뿐이구요.. 가격대비 다른곳과 비교해보면 애매합니다.
Stayed 1 night in Jul 2019
Response from RECEPTION on 3 Aug 2019
DEAR GUEST , WE WILL CHECKING ROOM BY ROOM AND CLEANING .. FOR YOU INFORMATION WE HAVE REFRIGERATOR IN HOTEL BUT NOT IN THE ROOM JUST ASK TO RECEPTION IF WE NEED THIS .. THAN YOU , ASIANA HOTEL..

8/10 Good

Josephine

Travelled with group
Liked: Cleanliness, staff & service
只有1個插頭，另一個則是偷用電視機的位置，沒有足夠位置充電 位置略遠，出入也需靠車輛 衞生不錯 房間空間大 冷氣很夠冷
Stayed 1 night in May 2019
Response from ASIANA HOTEL on 14 Aug 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. We’re sorry your experience didn’t match with your expectations. It was an uncommon instance and we’ll do better. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from ASIANA HOTEL on 18 Aug 2019
Dear guest, Thank you for your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota kinabalu, Sabah.

10/10 Excellent

JEE EN

Liked: Staff & service, property conditions & facilities, room comfort
화장실에서 찌른내는 올라오지만 숙소자체는 깔끔하고 괜찮아요 공항근처갈때 묵기 좋은 호텔임요 옆에 마사지샾 이용하게에 좋은 호텔이에요
Stayed 2 nights in Feb 2019
Response from ASIANA HOTEL on 14 Aug 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

8/10 Good

Sung hee

가격이 저렴한것에 비해 깔끔했습니다. 가격대비 만족입니다.
Stayed 1 night in Aug 2018
Response from ASIANA HOTEL on 14 Aug 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
공항에서 금방 도착하는 거리지만 청결하지 않고ㅡ 비행기소리가 너무 시끄럽게 들려 추천안함
1. 바닥에 전 투숙객이 버리고 간 종이 및 머리카락 등 발견 2. 샤워부스가 물이 막혀 물이 잠기는 상태 발생 ㅡ 두명이 씻어야하는 데 한 명 밖에 씻지 못함. 3. 새벽 두시까지 비행기 소리가 엄청 크게 들림. 새벽 다섯시쯤 다시 비행기 소리가 엄청 크게 들림.
Stayed 1 night in Jun 2018
Response from ASIANA HOTEL on 14 Aug 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. We’re sorry your experience didn’t match with your expectations. It was an uncommon instance and we’ll do better. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

4/10 Poor

Jeawoong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

KYUNGYOON, KOREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
공항이랑 가까워 비행기 소음이 다소 크게 들렸다.
공항도착해서 잠만 자려고 예약했었다. 가격도 저렴했고 시설도 가격대비 만족스러웠다. 다만 공항근처라 비행기 소리가 좀 크게 들렸다. 그거말곤 뷰도 나쁘지 않았고 좋았다.
Stayed 1 night in May 2018
Response from ASIANA HOTEL on 14 Aug 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

6/10 Okay

HyeonJun

Liked: Staff & service, property conditions & facilities
그낭 잠만 잘만한곳. 직원들이 친절하다.
Stayed 1 night in Jan 2018
Response from ASIANA HOTEL on 14 Aug 2019
Dear guest, Thank you for sharing your comment and feedback to Asiana Hotel. Hope to see you again. Thank you. Regards, Asiana Hotel Kota Kinabalu, Sabah.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 3 nights in Aug 2017