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Reviews of AC Residence

3 out of 5
AC Residence
2nd Floor, Lot 78, Block I, Asia City, Kota Kinabalu, Sabah

Reviews

9.8

Exceptional

Rating 10 - Excellent. 38 out of 46 reviews" "
Rating 8 - Good. 8 out of 46 reviews" "
Rating 6 - Okay. 0 out of 46 reviews" "
Rating 4 - Poor. 0 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Senibe Salve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I so love this accomodation. Will definitely go back.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room but no lift
Pros Central location Responsive staff regardless the time Very clean room Cons I was staying at top floor. There's no lift. Window cannot be opened We could not open the blind because people on street can see straight through -this can be sorted with frosted film
Stayed 5 nights in Jan 2024

10/10 Excellent

Yin Sheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
性價比非常之高的酒店，獨遊亞庇的首選，聽我說，選AC Residence沒錯了，⭐⭐⭐⭐⭐之選！當天凌晨才到沙巴，然後打車司機在街道就隨便把我放下了，我在whatsapp中告訴酒店員工，他們還特意來接我呢。員工非常有交帶，事前還會在whatsapp告知我如何入住呢，而且房間打掃得很乾淨沒有異味，冷氣很涼快！其實雖然面積小但是兩塊落地玻璃的設計還是讓人很寫意的！地點是在Asia City，前面行人天橋直走就能到太平洋購物中心、菲律賓市場，很方便的！
Stayed 3 nights in Oct 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value
Great option in KK. They go above and beyond to make sure everything is OK and it was.
Stayed 2 nights in Oct 2023

10/10 Excellent

SO HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication was good, overall had a smooth, simple stay as wished. Thank you.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location in a lively part of town. Close to the waterfront. Great attention to detail from the staff. We would stay there again!
Response from Alex on 27 Jun 2023
Thank you very much Jessica :) Thank you for choosing us :) It's our pleasure to assist you and we love guest like you :) Your review is super helpful to us :) We are so happy to host you and we wish to serve you again ! Very nice to meet you and have a great day ahead :)

10/10 Excellent

Mohammad Hafez

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. 3 thumbs up.
Stayed 2 nights in May 2023
Response from Alex on 14 May 2023
Thanks a million Mohammad :) Your review is super helpful to us :) We are glad that you enjoy your stay with us :) We are so happy to host you :) And we really wish to serve you again ! You are the best for us :) Very nice to meet you and have a great day ahead :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable. We did rest well, thank you.
Stayed 1 night in May 2023
Response from Alex on 5 May 2023
Thanks a million dear guest :) Thank you for choosing us :) We are so happy to host you and we wish to serve you again ! Very nice to meet you and have a great day ahead :)

8/10 Good

Su Ming

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Alex on 31 Mar 2023
Thanks a million Su Ming :) It's our pleasure to assist you and we love guest like you :) Your review is super helpful to us :) We are so happy to host you and we wish to serve you again !

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding
Stayed 1 night in Jan 2023
Response from Alex on 19 Jan 2023
Thanks a million Saleh :) Thank you for choosing us :) It's our pleasure to assist you and we love guest like you :) Your review is super helpful to us :) We are so happy to host you and we wish to serve you again ! You are the best for us :) Very nice to meet you and have a great day ahead :)

10/10 Excellent

Lee Say

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and quality setup with 5 stars mind set. Great place to stay and value for money. Responsive and caring host.There’s a lot of nice and good restaurants within walking distance.
Response from Alex on 12 Jan 2023
Thanks a million Lee Say :) Your review is super helpful to us :) We are so happy to host you :) And we really wish to serve you again in the future ! You are the best for us :) Very nice to meet you and have a great day ahead :)

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that all the light switches are touch pad. The bed and pillows are comfortable. Feels like at least a 4-star hotel. If have lots of luggage, the climb up the stairs to second story might be difficult for some people.
Response from Alex on 29 Dec 2022
Thanks a million James for your review :) Thank you for choosing us :) We are glad that you had enjoy your stay with us :) Your review is super helpful to us :) We are so happy to host you and we wish to serve you again ! You are the best for us and we love guest like you :) Very nice to meet you and please come staying with us again :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean and new, and location is conveniently located near many malls and eateries. Excellent service provided by staff.
Stayed 6 nights in Dec 2022
Response from Alex on 23 Dec 2022
Thanks a million :) Thank you for choosing us :) We are glad that you had enjoy your stay with us :) Your review is super helpful to us :) We are so happy to host you and we wish to serve you again ! We love guest like you and you are the best for us :) Very nice to meet you and have a great day ahead :)

10/10 Excellent

Julian Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The room very tidy and clean. Very comfortable. The service from AC Residence team excellent.
Stayed 2 nights in Nov 2022
Response from Alex on 8 Dec 2022
Thanks a million Julian :) Thank you for choosing us :) We are glad that you had enjoy your stay with us :) Your review is super helpful to us :) We are so happy to host you and we really wish to serve you again ! You are the best for us :) Very nice to meet you and have a great day ahead :)

10/10 Excellent

Chor Seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights, conveniently located near food and shopping options.
Stayed 2 nights in Sep 2022
Response from Alex on 29 Sept 2022
Thanks a million Chor Seng :) Your review is super helpful to us :) We are so happy to host you :) And we really wish to serve you again and again ! You are the best for us :) Very nice to meet you and have a great day ahead :)

10/10 Excellent

Muhd yazid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was really comfort and clean room to stay in. Surely will stay on next visit.
Stayed 2 nights in Aug 2022
Response from Alex on 18 Aug 2022
Thank you very much for your review Yazid:) It's our pleasure to host you and we love guest like you :) We appreciate your support and please come staying with us again ya :)

10/10 Excellent

NORJIAH

Stayed 1 night in Apr 2022
Response from Alex on 30 May 2022
Thank you very much for your review :) We appreciate your support and please come staying with us again :) It's always our pleasure to host you and we hope to see you again ya :)

10/10 Excellent

Le yong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Feb 2022
Response from Alex on 21 Feb 2022
Thank you for your review Le Yong :) It's our pleasure to host you too :) We appreciate your support and please come staying with us again :)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
We were told there was a problem with the AC in the room we booked and so we were given the next room which was smaller. It was still ok as it was just for the two, but the bathroom is a little small. The mattress was really soft, so for those with back problems, you make want to think twice. Other than that, all was good, they have a power bank at your dispense, hair dryer, complimentary masks x2, wet wipes and hand sanitizer spray. The location of the hotel was central and many things were within walking distance.
Stayed 2 nights in Dec 2021
Response from Alex on 6 Jan 2022
Thank you for your review and it's our pleasure to host you :) Please no worry, we have 7 window room here and all are at the same price, you can choose whichever room you preferred :) Thank you for your visit and please come staying with us again :)

10/10 Excellent

Charlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners is friendly and consideration person. Overall all good.
Stayed 1 night in Dec 2021
Response from Alex on 30 Dec 2021
Thank you very much for your review :) We appreciate your support and please come staying with us again :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay, had a really good time here. Everything was great except one of the pillow was a little smelly and the bed was kind of dusty, maybe bcs i have sinus.
Stayed 1 night in May 2021
Response from Alex on 20 Jul 2021
Thank you for the review :) All my apology for the inconvenience caused . We did change all the linen after each check out, this include pillow cover, comforter cover, bed sheet, bath towel and bath mat . In addition to that we do disinfect the entire room after cleaning done . However, we apologise on your experience with the pillow but we want you to come back. If that happen on your next stay please alert us immediately and we promise an immediate response to any issues. We are 24 hours on duty and ready to help :) Thank you for your support and please come again :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fells like 5star hotel
Stayed 2 nights in Apr 2021
Response from Alex on 23 Apr 2021
Thank you very much for your review. We appreciate your support and please come stay with us again :)

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Alex on 6 Mar 2021
Hi Charlene, thank you very much for your support:) It's always our pleasure to host you :) We hope to see you again :)

10/10 Excellent

Verified traveller

Nice environment,helpful and helpful staff, room lyk luxury room. recommended
Stayed 3 nights in Jul 2020
Response from Alex on 23 Jul 2020
Thank you very much for your support :) It's our pleasure to host you too :) Please come again, thank you !

10/10 Excellent

Ahmad

Stayed 1 night in May 2020
Response from Alex on 27 May 2020
Thank you very much for your stay and please come again 😊

10/10 Excellent

SOOYEON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of staff is so kind and nice, very welcoming us and helped us check in even at late night. We could feel that they tried to care us as much as they could. I will definitely recommend this residence. Thanks for your kind hospitality.
Stayed 1 night in Jan 2024

10/10 Excellent

Nikolaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Holim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, great bed. a little dark area though
Stayed 1 night in Dec 2023

10/10 Excellent

Hiroshi

Stayed 2 nights in Dec 2023

10/10 Excellent

NORMAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

JEONGMIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가성비 좋은 숙소로 추천! 시내에 있어서 교통도 괜찮고 근처에 뭐가 많아서 필요한 물건, 식사해결에 좋았어요! 직원분도 친절하고!

10/10 Excellent

IN HOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This is a great place to stay alone. People in Kota Kinabalu, Malaysia are so friendly. Especially the hosts are really nice. This is a place I want to stay again next time I go. The location is great so you can walk to most places. I recommend taking Grab. Because the weather is very hot Stayed 4 nights alone It's a really nice accommodation See you again AC Residence
Stayed 4 nights in Oct 2023

8/10 Good

JungYoon

Stayed 2 nights in Oct 2023

10/10 Excellent

Seungyeon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고!! 엄청 친절해요!!
짐도 맡겨주시고 카톡으로 전날 연락와서 위치나 요런것도 자세히 알려주고 정말정말 친철하고 룸 컨디선도 gooood!! 가성비 최고의 숙박시설입니다!
Stayed 1 night in Sep 2023

10/10 Excellent

yunjeong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
하루밤 자기 좋아요. 깨끗한 모텔느낌! 시내하고 가까워서 다음호텔로 이동하기도 좋았어요. 도착하기전 카톡으로 안내해줍니다 ^-^
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for kind attention to our late check in!
別のホテルにも宿泊しましたが、こちらの方が綺麗で快適に過ごせました。夜分に到着したにも関わらず、受付対応等快く対応して頂きありがとうございました。
Stayed 1 night in Aug 2023

8/10 Good

bok hee

Liked: Cleanliness
Host is very kind.tq
Stayed 1 night in Aug 2023

10/10 Excellent

changmi

Stayed 1 night in Jul 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money in a really nice room.
The staff were very helpful and kind, the rooms were really nice, cozy and comfy. Given the price this is a clear 10/10.
Stayed 2 nights in Jul 2023

8/10 Good

YOSHIHIRO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
階段で３Fに登る以外はリーズナブルで清潔で素晴らしいと思いました。若い人には特に好いと思います。WhatsApp電話でやりとりすることで、何とかなりました。
Stayed 1 night in May 2023
Response from Alex on 28 May 2023
Thank you very much for your review :) Thank you for choosing us :) We are so happy to host you and we wish to serve you again :)

10/10 Excellent

Elphydea

Stayed 3 nights in May 2023
Response from Alex on 14 May 2023
Thanks a million Elphydea :) Your review is super helpful to us :) We are glad that you enjoy your stay with us :) We are so happy to host you :) And we really wish to serve you again ! You are the best for us :) Very nice to meet you and have a great day ahead :)

10/10 Excellent

Elphydea

Stayed 2 nights in Apr 2023
Response from Alex on 28 Apr 2023
Thank you very much for your review Elphydea :) We appreciate your support and please come staying with us again ya :)

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually, I didn't expect it because I made a reservation in a hurry, It was really satisfying. The staff members are very kind. The room was very clean and the bed was nice. I'm very satisfied with the price, and I'm willing to revisit.
Stayed 1 night in Mar 2023
Response from Alex on 9 Mar 2023
Thanks a million dear guest :) Your review is super helpful to us :) We are glad that you enjoy your stay with us :) We are so happy to host you :) And we really wish to serve you again ! You are the best for us :) Very nice to meet you and have a great day ahead :)

10/10 Excellent

JIWON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고입니다 창문 밖 뷰도 예쁘고 화장실도 깔끔해요 직원분들 너무 친절하십니다 마지막날 짐 보관도 해주시고 망고 자를 칼이 없었는데 빌려주셨어요😂
Stayed 3 nights in Feb 2023
Response from Alex on 2 Mar 2023
Thanks a million Jiwon :) Thank you for choosing us :) It's our pleasure to assist you and we love guest like you :) Your review is super helpful to us :) We are so happy to host you and we wish to serve you again !

8/10 Good

Navaneetharajah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Alex on 22 Aug 2022
Thank you very much for your review :) We appreciate your support and please come staying with us again ya :)