Hotel Dekat Konoko Falls and Park

"Very clean. Really enjoyed the pool. Close to many activities. "

"Saga Palma Hotel was a great place to stay. I really enjoyed the authentic Jamaican breakfast each morning, and the hospitality from the staff was excellent throughout. The team were welcoming, helpful, and genuinely good people, creating a relaxed and positive atmosphere. They kindly allowed me to store my belongings after checkout so I could explore more of the island, which I really appreciated. They also helped arrange a driver for me to visit my family’s area in Jamaica, which made the...

"Yes easy access to shops and transport"

"The Expedia confirmation of my reservation stated that a deposit had been charged to my card. This turned out to be incorrect, they had just placed a hold on my card. This led to an issue on check-in when I was asked to pay the full price of the stay when I was expecting only to pay the balance. This misleading information from Expedia created an unpleasant first impression at the hotel. The hotel has old facilities, which are reasonably well maintained. The beds were comfortable and the...

"I was pleased with the overall experience and will return in the future 👍"

"Staff said they upgraded my room. But it was a downgrade. I had to go back to the front desk and get my original room back. Then they tried to charge me for it"

"Pull up to the front desk it wasn’t bad but that area could use a little work. The gentleman at the front desk was pretty professional. The property could use a some renovation also. Pool area was clean. Proceed to the room area I must say it was clean smell good and all I could need for a weekend getaway was there. My only problem I had is that I ask for a dueen bed and I think what I get was two double. But I’m not one for complaining so it was all good. I will definitely be going back...

"Still very new so there wasn’t a lot of stuff and we were the only people on the property so the service wasn’t the best in terms of quality. The property was clean but maybe a little unkept because of the lack of traction/traffic. Felt safe "

"The place was great as usual.Very quiet very laid back"

"The room was ok. Good light."

"Close to the beach and around ocho ríos town restaurant and bars 🍸 "

"Thanks. Nice stuff. Building needs a lot of tlc"

"Everything was was wonderful the customer service was amazing I will be back"

"Our 7 night stay was great! The room was clean, the location is walking distance to everything and it has 24 hour security. Our host made sure we had everything we needed and was only a text away if we had any questions. Highly recommend if you want to experience Jamaica and its culture. We will be back "

"The most amazing staff. Communication is the best of any hotel ever booked EVER!!!! Love you guys. See you soon. "

"We stayed at the Marine view for 10 nights. First impressions the hotel seemed a bit tired and in need of some TLC, however the staff were accommodating and helpful and the hotel was in a good location with easy access to the main attractions. The area may seem a little sketchy at first but we had no issues walking about. The restaurant served very nice food the price was inline with other prices in the area. The pool area was quiet and we often felt it was our own private pool, Overall a...

"Kids enjoyed the pool but could have been cleaner and have some seating around the pool. Small local shops around for food items. House had everything needed for the stay and very fast response from property manager when had any questions "

"I stayed at turtle Towers which was managed by Burbank property in Jamaica. It was a disaster. They downgraded my Room because what I booked wasn’t available and have refused to compensate me the difference. I paid $139 a night for a $87 a night room and they have refused to issue me Back some money. The condo was a dump. Old Broken stuff, dirty furniture and it smelled terrible. Burbank mgmt people Stole my money and refuse to give it back. Expedia should not be booking with them. I expected a...

"I never got to stay at this property, although my credit card was billed to stay at this property. I was redirected to another motel (Sandcastle Resort) in the area due to no availability. The hotel I was redirected to was clearly not aware of my reservation or my presence. Nothing in the room was prepared for guest arrival. Spiders and cobwebs were in every common area, which shows no one did the basic cleaning and upkeep. There was no running water every day from 12am-2pm! I couldn't shower or...