In-room safe, desk, blackout curtains, iron/ironing board
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Reviews of Days Inn by Wyndham Keene NH

2 out of 5
Days Inn by Wyndham Keene NH
3 Ash Brook Road, Keene, NH

Reviews

7.4

Good

Rating 10 - Excellent. 225 out of 874 reviews" "
Rating 8 - Good. 322 out of 874 reviews" "
Rating 6 - Okay. 172 out of 874 reviews" "
Rating 4 - Poor. 84 out of 874 reviews" "
Rating 2 - Terrible. 71 out of 874 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in & friendly staff. But, neither card worked to unlock our door so had to go back to the front desk. TV remote worked but wouldn't change channel..had 1 channel with old westerns 😒
Stayed 1 night in May 2024

8/10 Good

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is obvious this is an older property. The small refrigerator and the microwave were plugged into an extension cord (not sure how safe that is.....). Overall it was clean and reception desk was very nice. No overall issues. I would recommend
Stayed 1 night in May 2024

6/10 Okay

Michael

Liked: Staff & service, amenities
Place was convenient to places to eat and shopping. My room was a little musty and not in the greatest shape. Sheet had some black mark on it and the first towel i went to use had a apple size purple spot on it right in the middle probably make up. More attention to things like that should be thier first priority for cleaning. I might stay ahian bt it wouldn't be my first choice.
Stayed 1 night in May 2024

6/10 Okay

Quite Clever

Business traveller
Disliked: Staff & service
Rooms was okay. Big gap at the bottom of the door so all hallway noise is heard. No one was at the front counter at 8:45, when I needed help. No one else was around from the staff. After 9 I found a staff person to dig up the front desk person. Breakfast was dismal. Only regular coffee or water to drink.
Stayed 1 night in Apr 2024

4/10 Poor

James

Disliked: Cleanliness, amenities
Only things we liked were the location and that the bed was fairly comfortable. Otherwise our hallway (in the wing that allowed pets) was dark, smelled horrible, and had urine stains everywhere. Several guests were clearly wasted drug addicts!
Stayed 1 night in Apr 2024

4/10 Poor

MARICEL

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
lot of things in my room that needs to be fixed…in short this hotel needs some renovations as this seems old. Breakfast do have very little option. In my experience, the custome service/ front desk wer helpful and great in helping out.
Stayed 1 night in Apr 2024

6/10 Okay

Shayna

Travelled with family
Disliked: Amenities
There was no Elevator. Bathroom vent on the ceiling was full of dust. Bathroom wall had a pre-existing spill Splatter. Light fixtures and outlets and switches were coded with dust. Beds weren’t bad as far as comfort. We took the blankets off.
Stayed 2 nights in Apr 2024

6/10 Okay

Joyce

Liked: Staff & service, property conditions & facilities
Asked for a wake up call but didn’t get it, water was not hot enough and internet kept dropping. Is convenient to where I wanted to go so I’ll probably return in the fall and hooe things have i proved.
Stayed 2 nights in Apr 2024

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The person who checked us in was difficult to understand. The room was clean and comfortable, but not plush. The complimentary breakfast was good, and fairly well stocked. What I did not like was that the main entrance was not obvious and hard to find, we drove around the building a couple times before we found it.
Stayed 1 night in Apr 2024

6/10 Okay

michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d recommend paying the $20 more for the Marriot. Foreign owned with less than helpful staff. Unclean, bad breakfast and little respect shown for guests.
Stayed 1 night in Mar 2024

10/10 Excellent

Mollie

Stayed 1 night in Mar 2024

4/10 Poor

Hector

Business traveller
Disliked: Property conditions & facilities
Key card worked erratically. Light switch by the front door not working. Bathroom sink was loose and out of line with the bathroom counter. Room 115.
Stayed 1 night in Mar 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service
comfortable room. Had an issue with the tv, but the front desk guy stayed on it until it was fixed.
Stayed 1 night in Feb 2024

2/10 Terrible

Maurice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This entire experience was a nightmare. The lobby smelled so bad. I was told my room was newly renovated and it absolutely was not. Mold all over the bathroom. The bathroom ceiling was cracked and patched up from previous leaks. I did not get hot water the entire time of my stay. The weather was 20 degrees the entire time. The manager was not around to receive my complaints or dissatisfaction with the property. Manager has not returned phone calls and has been unaccountable. Staff was not kind and didn't even say hello back on multiple occasions. All other hotels were sold out in the area so I didn't have much choice where I could stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, safe location & easy to access. It's an older hotel but everything was good. Nice beds and bedding. We had a great nights sleep. Fitness room was closed do to renovations. Basic breakfast with No coffee. But Starbucks is across the street.
Stayed 1 night in Feb 2024

6/10 Okay

Steven

Disliked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Scott

Travelled with family
Liked: Staff & service
Disliked: Amenities
Ok but No coffee juice tea or hot water at breakfast
Stayed 1 night in Feb 2024

6/10 Okay

ALBA

Disliked: Cleanliness
Stayed 2 nights in Feb 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived and they would t let us stay with our dog there was. I discussion just no because the dog rooms were full then Expedia didn’t have a human answer and the choices didn’t register so I called over and over and got no where. We ended up booking another hotel we would like a refund!!
Stayed 1 night in Feb 2024

2/10 Terrible

Adam

Business traveller
Disliked: Amenities, property conditions & facilities
Toilet didn't flush properly, absolutely no hot water. I shouldn't have had to pay anything for this.
Stayed 1 night in Jan 2024

10/10 Excellent

Edward, Keene

Stayed 1 night in Jan 2024

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
We had a non smoking room and it reeked of cigarette smoke.
Stayed 1 night in Jan 2024

2/10 Terrible

Kathleen

Disliked: Staff & service
Their website says pet friendly. However, when we got there to check in, we were turned away because they said they do not accept cats. If that is the case then they should advertise as Dog friendly only. We drove all the way from West Virginia to Keene NH and had no place to stay for the holiday.
Stayed 3 nights in Dec 2023

6/10 Okay

Greg

Business traveller
Light in bathroom not working. Some staff barely spoke understandable English.
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything g was clean, quiet and staff was friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Travelled with family
Christmas visit!
Amazing!
Stayed 2 nights in Dec 2023

10/10 Excellent

Edward, Brattleboro

Stayed 1 night in Dec 2023

2/10 Terrible

Anthony

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Juan J

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water.
Stayed 1 night in Dec 2023

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The 2nd night of my stay all the towels from the previous night were taken away and No new towels were provided. The heating unit in the room was defective. NO hot air came from the vents no matter what temperature was selected up to 90 degrees!! The room was uncomfortably cold and I had to sleep in my clothes underneath the blankets. Entirely UNACCEPTABLE level of service!!
Stayed 1 night in Dec 2023

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Edward

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was hard to find
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Stayed 1 night in Nov 2023

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
smelly, like they were covering up smoke room was clean no hot water
Stayed 1 night in Nov 2023

4/10 Poor

JOHN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
terrible visit
There were people sitting on curb outside entrance smoking, coughing and talking to self, in need of help and a bath. Not very inviting when you pull into parking lot. No coffee or juice available at breakfast area. Management allowing a man mumbling with no shirt or shoes on touching food, starring at people and hanging out in breakfast area. People shouting profanities outside windows after midnight. Hallways were dirty and in need of a vacuum. I was not comfortable leaving my car doors unlocked, just going in to register. Been coming here for many years, we have family in the area - we will not go to this motel again.
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was 😌

10/10 Excellent

Timothy, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, "How can I help you" Staff. Clean, near shopping, and nice basic B-Fast.
Stayed 1 night in Nov 2023

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn't even buy from vending machine so no food
Stayed 1 night in Nov 2023

2/10 Terrible

Jennifer.

Disliked: Cleanliness, amenities, property conditions & facilities
A dog barked for 15 min Older People ran in halls laughing making lots of noises and trying to get into rooms at 3 am. Had zero sleep but tons of anxiety and the management answer was we tried to locate the owner of the dogs and you should have called us . the funny part is no numbers or anything on the phone i took a picture too because i thought it funny that my dad always said... dial 0 and someone will answer.. floors were all staines and hair in the bathroom. rust all in the tubs and for what i aid this was a JOKE
Stayed 1 night in Oct 2023

10/10 Excellent

corrado

Stayed 1 night in Oct 2023

6/10 Okay

Lorna, Finleyville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Ronald

Disliked: Property conditions & facilities
Exercise room was closed. Musty smell in 1st floor room. No coffee at breakfast on 10/20(did have it on 10/21).
Stayed 3 nights in Oct 2023

2/10 Terrible

Christopher N

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Easy to find. Other amenities available close by. Close to downtown. "Breakfast included is a joke. The eating area seating is wall bar and bar stools IN THE LOBBY. Food service is a halfway of the lobby. I expect there is no bacon or sausage, too. Hallway carpet at room door stinks of mold and mildew. Also the carpet in the room stinks, only slightly less so.
Stayed 1 night in Oct 2023

8/10 Good

Mark

Stayed 1 night in Oct 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
I may as well have slept in my car. This was my worst stay short of my bunker in Viet Mam. Breakfast with no coffee!!! Room coffee maker did not work Refrigerator did not work.That is just a start. Obviously, I will avoid Days Inn in the future.
Stayed 1 night in Oct 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the breakfast. They didn’t serve any coffee
Stayed 2 nights in Oct 2023

8/10 Good

Jodi

Liked: Staff & service, room comfort
It worked!
The bed was super comfortable, bathroom could use some major scrubbing so it appears more clean. Walls are a little thin, but overall a pleasant stay.
Stayed 1 night in Oct 2023

6/10 Okay

Daniel

Travelled with partner
Disliked: Staff & service, amenities
Breakfast is provided but if coffee is not provided, is it breakfast? No coffee provided except in room.
Stayed 1 night in Oct 2023

6/10 Okay

Sarah

Stayed 1 night in Oct 2023