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Reviews of The Regent Resort Phuket

3 out of 5
The Regent Resort Phuket
88 Moo4., Kamala, Phuket

Reviews

6.8
Rating 10 - Excellent. 6 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 6 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Stayed 3 nights in Feb 2022
Response from The Regent Phuket Team on 1 Mar 2022
Dear Mark A., Greeting from The Regent Resort. According to your review as a 4/10 (bad) to your accommodation. Could you please inform us what was happen that made you feel uncomfortable?? what should we improve to solve this problem?? Best Regards and Have A Good Day. Reservation Team

10/10 Excellent

Kimberly Catherine

Liked: Staff & service, property conditions & facilities, room comfort
Dirty swimming pool water and unfriendly staff.
The overall services is great. However, they can improve on the friendliness of the staff and cleanliness of their swimming pool. I didn’t get to enjoy the swimming pool as the corners have flying insects and seemed like someone puke in the water. About the location. It is quiet and peaceful. About 20-25 minutes walk to the beach and not too many dinning options outside.
Stayed 8 nights in Jan 2020

6/10 Okay

Akinori

Travelled with family
Disliked: Staff & service, room comfort
i will stay at other hotel next time
We had issues with AC (it was constantly turning on and off and we could not sleep, and they could not fix) and despite issues, service and staff were not so great. breakfast was good but other meals are expensive and not worth it
Stayed 1 night in Nov 2019
Response from Reservation on 21 Nov 2019
Dear Guest We welcome and accept suggestions. Best Regards, Reservation

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice resort. Love the big pool for swimming and gym facilities. Nice to have a restaurant also.
Stayed 14 nights in Oct 2019
Response from Sincerely yours, reservation team. on 21 Nov 2019
Thank you for allowing us to host your stay,we welcome your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Good aircon, comfortable room, good bathroom and pretty good breakfast.
Stayed 2 nights in Aug 2019

8/10 Good

Kristi

Liked: Staff & service
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty bathroom(i have taken pictures) we were on time(before 18:00) for the check-in and the security guy gave us the keys and he left, and didn't explain what to do etc
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Good location. Near to beach, shops, bars, restaurant and beautiful beach.
Stayed 2 nights in Aug 2018
Response from ืNicha on 1 Sept 2018
Thank you for allowing us to host your stay.We hope you had a pleasant experience and we look forward to your next visit Thank you.

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

zach, alaska

Disliked: Cleanliness, property conditions & facilities, room comfort
sorry but NOTHINIG nice about this hotel
dirty. no one to help even get bed sheets. I checked in and checked out same day. I don't knw if I will get my $900 back but it's not worth going to try one night

10/10 Excellent

kjetil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 25 nights in Nov 2023

8/10 Good

kjetil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cheap
Stayed 28 nights in Dec 2021
Response from The Regent Phuket Team on 1 Mar 2022
Dear Kjetil, Greeting from The Regent Resort. Thank you for your review. We really hope we will have the opportunity to service you again in the next time. Best Regards and Have A Good Day. Reservation Team

4/10 Poor

Anette

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I would not recommend
Room seemed different than in pictures even tho it was the same. It was quite dark room unless you opened up window but then everyone could see you inside. Beds were uncomfortable and shower not working properly. We waited breakfast 20 minutes even tho we did not even got to choose what are we going to est. You can just imagine that end up being a total disappointment. I could not recommend. Staff were nice, nothing bad to say about friendly staff. Luckily it was only short stay so we managed and price was low ~35€ per night
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
god servise ,da jeg havde brug for det . gode værelser
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is great, breakfast is okay overall is value for money
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Siivous oli 10. Altaat hyvät ja isot. Liikenteen melu illalla ja yöllä tosi kova. Väliseinät tosi ohuet, puheääni naapurista kuuluu tosi hyvin, pappi laulaa kova-äänisestä yöllä. Pitkä ja vaarallinen kävelymatka rantaan ja ostoksille.
Stayed 22 nights in Jan 2019

4/10 Poor

sandrine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jan 2019

6/10 Okay

Sandra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Joanna, Warszawy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price. Dirty and need maintance.
The room was teribble, dirty and destroyed, stay in that room was unpleasant. The staff refuse to give my another room and was rude, the cleaning ladyies were really nice though. Only the swimming pools were nice, the gym need maintenance as well. Kamala is a quite and small city, much less tourist than other city's on Phuket. The beach is beautiful there.