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Grand Mercure Phuket Patong

Photo gallery for Grand Mercure Phuket Patong

Featured image
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Free minibar items, in-room safe, desk, laptop workspace
View from Room

Overview of Grand Mercure Phuket Patong

UNESCO Sustainable Property

Grand Mercure Phuket Patong

5 out of 5

4.4/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150

Explore the area

  • Popular LocationPatong Beach8 min walk
  • Popular LocationBangla Road10 min walk
  • Popular LocationJungceylon Shopping Center11 min walk
  • AirportPhuket (HKT-Phuket Intl.)61 min drive

Choose dates to view prices

About this area

Patong

Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Chalong Temple and Promthep Cape are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Travelling with kids? Don't miss Phuket Fantasea. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests love the resort's quiet location.

What's nearby

  • Patong Beach - 8 min walk
  • Bangla Road - 10 min walk
  • Jungceylon Shopping Center - 11 min walk
  • Bangla Boxing Stadium - 11 min walk
  • Banzaan Fresh Market - 12 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 61 min drive

Restaurants

  • Where to eat
  • Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
  • Craft Bar – Serves light fare daily, happy hour available.
  • Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily, happy hour available.
  • Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily, happy hour available.

About this property

Grand Mercure Phuket Patong

5-star, family-friendly resort near Patong Beach
Along with 3 outdoor pools, this resort has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 314 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, minibars (stocked with some free items) and LED TVs.
Grand Mercure Phuket Patong offers 314 forms of accommodation with minibars (stocked with some free items) and a safe. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 350 for adults and THB 200 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Thai

Business services

  • Business centre
  • Computer station
  • Conference space (4455 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property is a certified Thailand SHA Plus hotel.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1600 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 350 for adults and THB 200 for children (approximately)
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)
Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Resort Patong

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 541 out of 998 reviews
5 - Excellent 54%
Rating 4 - Good. 335 out of 998 reviews
4 - Good 34%
Rating 3 - Okay. 80 out of 998 reviews
3 - Okay 8%
Rating 2 - Poor. 28 out of 998 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 998 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even during this tough time, the hotel has been looked after well. Excellent service. All staffs are super friendly, the hospitality and warmth of Thai people is always there. Thank you. Will definitely return again.
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misinformed and rundown
Stayed 4 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
บริการดีมาก อาหารเช้าอร่อยและหลากหลาย good location
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019