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Reviews of Chabana Kamala Hotel

4 out of 5
Chabana Kamala Hotel
66/4 Moo 3, Kamala & Patong Road, Kamala, Phuket

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 7 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Eli

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Peem on 4 Apr 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. We take your comments seriously and will use them to improve our services.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded our room to a balcony room as our first room only had a small window in the bathroom. Balcony room clean and beautiful. Shower lost pressure around dinnertime , but other times was fine. Nise staff.
Stayed 5 nights in Feb 2024
Response from Aneza on 10 Mar 2024
Thank you for your review ,we will develop for advice and we hope you stay with us again.

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price.
I have returned to this hotel for the 2nd time. The price is good and the rooms are large. The Front desk staff are friendly and helpful.
Stayed 1 night in Feb 2024
Response from May /rsvn Chabana Kamala Hotel on 16 Feb 2024
Thank you for your great review. It makes us very happy. Thank you for coming back to stay with us again. We look forward to serving you again in the future.

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable large room friendly and helpful staff.
Stayed 1 night in Jan 2024
Response from Peem on 27 Jan 2024
Thanks for the positive feedback! We're thrilled to hear you enjoyed our comfortable large rooms and experienced the friendliness and helpfulness of our staff. We appreciate your support and hope to welcome you back soon.

10/10 Excellent

RAED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a nice pool.
Stayed 5 nights in Dec 2023
Response from Peem on 17 Dec 2023
Thank you for choosing our hotel and for taking the time to write this wonderful review! We're thrilled to hear that you enjoyed your stay, especially our pool area. We look forward to welcoming you back for another exceptional experience soon.

10/10 Excellent

Andrea

Stayed 1 night in Oct 2023
Response from Reservation on 12 Oct 2023
Thank you Khun Andrea for your fantastic review. We truly appreciate your support and are delighted to know that you had an excellent experience during your stay. Your feedback means the world to us, and we look forward to welcoming you back soon.

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location.
Response from May /rsvn Chabana Kamala Hotel on 21 Mar 2024
Thank you for your comment. hope you will be happy I want you to be happy. It's successful.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near to beach shops enjoyed my stay there.
Stayed 3 nights in Jan 2023

10/10 Excellent

Chhong

Stayed 1 night in Nov 2022
Response from Aneza /rsvn Chabana Kamala Hotel on 16 Dec 2023
Dear Khun Chhong,Thank you for your interest in choosing to stay with us,we hope you will come back and stay with us again.

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor business ethics in this hotel
I cannot say anything about the hotel othwr than do not try and stay here at this time. I booked this hotel through this application and the reservation confirmation was made and payment accepted. I showed up on the date for my check in and the hotel was not even open for business. There a couple of ladies from what loooked like house keeping that shouted down and told us the hotel is not open for business yet. No one was at check in counter. All doors were locked. I contacted hotels.com and they told me the hotel refused to give refund. They accepted payment knowimg that they woukd be closed during those dates and would not refund. I would question this hotel's operating ethics for anyone trying to book. I would hivhly suggest you stay away and find another place. There are a number of nice places near by that are very nice.
Stayed 2 nights in Apr 2022

6/10 Okay

Marie

Liked: Cleanliness, staff & service
a room with no window
Service was great but really surprised when we walked into a room without a window! Only one tiny window in the room - over the toilet! We paid a premium price for a room that was sub standard and didn’t have even a chair! Hotel itself was ok. Pool was small but good enough.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and centrally located, this hotel has an amazing staff. I will stay here again.
Stayed 23 nights in Apr 2019
Response from Jin on 20 Jun 2019
Dear Value guest, Thank you very much for your good feedback and we hope to welcoming you back to stay with us again next time. Best regards, Jinda Saelim Operations & Sales Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the location. The staff was helpful with travel details. Close to the beach and plenty of restaurants and activities around.
Stayed 3 nights in Apr 2019
Response from Jin on 20 Jun 2019
Dear Value guest, Thank you very much for your comments, we will share with our staff. We hope to see you again in your next visit. Best regards, Jinda Saelim Operations & Sales Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Mr D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10
Just amazing
Stayed 19 nights in Dec 2018

8/10 Good

Mida, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just next to Kamala Beach . Hotel was new and staff was really friendly
Stayed 2 nights in Jul 2018
Response from Puksaphan Kaoeian on 11 Aug 2018
Thank you so much. Best regards,

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive hotel, minutes from the beach
Very attractive and modern hotel. Has clearly been recently remodeled. The staff were friendly and helpful with directions. The pool was really nice and we enjoyed spending time swimming and hanging out. Great location, 5 minute walk to the beach. Our room was facing the street, and it did get noisy at night. There were several loud bars across from the hotel, including one with escorts in front. Not the greatest.

6/10 Okay

Андрей

Liked: Cleanliness, staff & service, property conditions & facilities
Окна на улицу с барами где до двух ночи визжат проститутки под караоке

6/10 Okay

Lennart

Travelled with partner
Disliked: Property conditions & facilities
…
Stayed 2 nights in Mar 2024
Response from May /rsvn Chabana Kamala Hotel on 21 Mar 2024
Thank you for choosing to stay with us. hope you will be happy Come back and stay again with us.

8/10 Good

Yves

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé. Par contre petit déjeuner dans plus mais café excellent.
Stayed 1 night in Mar 2024
Response from May /rsvn Chabana Kamala Hotel on 21 Mar 2024
Thank you for your comment. hope you will be happy I want you to be happy. It's successful.

4/10 Poor

Zvonimir

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Peem on 30 Nov 2023
Thank you for choosing Chabana Kamala Hotel for your stay and for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. We are committed to delivering exceptional service and it seems we fell short this time. Could you please provide us with more details about the aspects of your stay that were unsatisfactory? This will help us to address these issues and improve our services. Your satisfaction is very important to us, and we hope to have the opportunity to welcome you back and provide a more positive experience.

6/10 Okay

No, Strasbourg

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Lhotel est situé dans une rue très bruyante il nest pas possible d'y dormir sans boule kies
Stayed 5 nights in Feb 2020
Response from Aneza /rsvn Chabana Kamala Hotel on 16 Dec 2023
Dear GuestOur hotel have service for Earplugs ,we hope to service you again.

6/10 Okay

Anders

Liked: Cleanliness
Stayed 7 nights in Feb 2020

6/10 Okay

Linnea

Stayed 12 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
ビーチへ徒歩10分程度、ファンタシーへも近くて便利でした。 部屋のポットが壊れていた。。
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
สะอาด ติดถนนใหญ่ ไม่ไกลกับชายหาดมากนัก สระว่ายน้ำสะอาด พนักงานบริการดี
Stayed 1 night in Jun 2019

8/10 Good

Maxence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Martin, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Hotel in zentraler Lage
Das Hotel ist zentral gelegen und sehr sauber. Die Zimmer sind sehr groß und das Bett war auch sehr komfortabel. Wenn ich wieder zum Kamala Beach komme, möchte ich wieder gerne dort wohnen.
Stayed 5 nights in Dec 2017
Response from Puksaphan Kaoeian on 22 Dec 2017
Thank you very much for choosing us and we look forward to service you again on next. Best regards,

8/10 Good

Naim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phuket 2017
Très apprécié, population très simple, assez isolé mais à la fois tres accessible d'aller dans les autres ville des environs très touristique (10-15 min max de route en scooters)! Au top!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nybyggt fräscht hotell 10 min från stranden.
Deluxe rum toppen. Varning för superiorrum dom har inga fönster. Stort sett bra gångväg till det mesta som man behöver.