Hilton Hotels Justin hotels

"Brea"

"Nick and others who worked the front desk were very friendly and helpful. The hotel was very clean and well-maintained. The only negative was not the hotel's staff, but the contracted airport shuttle driver was very rude, he complained about too many suitcases and made a comment "this is a lot of money.", I did not understand the comment at the time but later figured out he was talking about his tip. He put one couple out at gate B who needed gate A. He roughly tossed our suitcases out of the van and then sneered at ten dollar tip like it was not enough. He was also aggressive driving, tailgating, and honking at a car in front of him. 4/3/2026"

"Overall a good stay, staff were very helpful, room was overall very clean. The only thing that felt unclean was the ceiling it was covered with dust clumps from the air-conditioner blowing on it. Some of the furniture showed it getting worn out, but they kept everything clean. Breakfast has a great selection early in the morning, but on the later end of breakfast it didn't seem they refreshed their breakfast supply. "

"First room smelled bad like smoke. 2nd room ac was bad"

"Rooms are big and clean"

"Beautiful, comfortable, and well-staffed property, but food choices on site are limited, expensive, and predominantly "by reservation only" on the weekends."

"Check in was ridiculous, staff were not overly friendly or helpful. We were there on an extremely busy weekend and we were not impressed with the staff. Our bathroom blow dryer didn't work, the room air conditioner didn't get cold, and the floors were gross. We did enjoy the water park, but spending over $1,000 a night, we were disappointed. "

"Room was clean and comfortable. Complementary breakfast was adequate. "

"Excellente renew to the room"