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Reviews of Leo Hotel Jerez

3.5 out of 5
Leo Hotel Jerez
Suave Patria Lagunita, Jerez de Garcia Salinas, ZAC

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 2 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Clean and spacious with plenty of parking across the street. There’s a nearby gym (not part of property) that’s also very convenient since the hotel doesn’t have a fitness center. Will be staying here in the future. Hotel staff were courteous and professional.
Stayed 4 nights in Apr 2024

10/10 Excellent

GISSEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cercano a los terrenos de la feria
Stayed 3 nights in Mar 2024

10/10 Excellent

APOLONIO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean and quiet
Stayed 3 nights in Mar 2024

8/10 Good

Domonique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una buena opción para los k gusten visitar Jerez Zacatecas las camas muy limpias y du aroma a limpio
Stayed 5 nights in Mar 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Friendly staff, lots of parking. Felt very secure.
Stayed 4 nights in Mar 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great no complaints

8/10 Good

liliana

Stayed 2 nights in May 2022

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Our stay was great, staff was super friendly. Fresh towels daily. Parking was well lit and plenty of parking.
Stayed 6 nights in Apr 2022
Response from Leo Hotel on 12 May 2022
Fue un gusto recibirle, esperamos poder hospedarle nuevamente.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusion with reservation
We were allowed early check in, but the desk staff was disorganized and there seemed to be confusion at the time. Although we told the gentleman that we had a room reserved through Hotels.com and provided him my name and the confirmation number, he gave us a room (which we paid for upon check-in, as were the arrangements). However, this ended up being a totally different and new booking. We were charged a few dollars more than the discounted rate quoted from Hotels.com and our our reservation (and credit towards a free night stay) were cancelled because they could not cancel the payment made for the room and change the booking to the Hotels.com reservation since it was paid as another booking. The room was clean, but there was a half eaten tray of food across the hall from us our entire stay. The hotel was not heated (we weren’t expecting it to be, but this might take others by surprise). The location was on a Main Street, so we had a short drive to the sites downtown. The view from our balcony was nice.
Stayed 1 night in Feb 2022
Response from Leo Hotel on 8 Feb 2022
Apreciamos sus comentarios y haremos lo posible por mejorar para que su siguiente visita sea mas agradable.

10/10 Excellent

Rodrigo Robles

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gret place for the price. Walking distance to a few restaurants, clean and friendly.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked and appreciated was the friendly services provided by staff. I was able to pay dor my clothes to be washed, dried, and folded.
Stayed 2 nights in Jun 2021
Response from Leo Hotel on 5 Jul 2021
It was a pleasure to receive you, we hope to return soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Jerez
Stayed 4 nights in Jun 2021
Response from Leo Hotel on 5 Jul 2021
It was a pleasure to receive you, we hope to return soon

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado
Los cuartos no tienen minispluts A/C pero no se ocupa. El cuarto es grande y comodo. Excelente alumbrado en el baño limieza impecable. Incluye un rico desayuno. Sera mi preferido en mi proxima estancia
Stayed 1 night in Jun 2021
Response from Leo Hotel on 15 Jun 2021
Gracias por su apreciable comentario, fue un placer recibirle, esperamos su próxima visita. Saludos

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked this place. Staff was very friendly and helpful. Would definitely come back again.
Stayed 3 nights in Mar 2021

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, could’ve used a heater!
Stayed 1 night in Oct 2020
Response from Leo hotel Jerez on 19 Oct 2020
We hope to welcome you again soon

8/10 Good

Verified traveller

Stayed 5 nights in Aug 2020
Response from Leo hotel Jerez on 4 Sept 2020
Gracias por hospedarse con nosotros, será un placer atenderle en su próximo viaje.

6/10 Okay

Miryam

Liked: Cleanliness, property conditions & facilities
-
Stayed 1 night in Apr 2024

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2024

8/10 Good

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mucho ruido por las mañanas
Stayed 1 night in Mar 2024

10/10 Excellent

Marco Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba perfecto no me quejo
Stayed 1 night in Feb 2024
Response from LEO HOTEL on 12 Feb 2024
Gracias por su comentario, un placer haberle hospedado, esperamos pronto poder recibirle nuevamente.

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

José Roberto

Stayed 1 night in Aug 2023

10/10 Excellent

Cynthia liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sra. Cynthia
Muy limpio
Stayed 1 night in Jul 2023

10/10 Excellent

JACOBO CASTAÑEDA

Travelled with family
Liked: Staff & service, property conditions & facilities
Todo muy limpio
Stayed 1 night in Jun 2023

10/10 Excellent

Lita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Área tranquila y cuartos amplios
Stayed 1 night in Apr 2023

6/10 Okay

Carolina

Travelled with family
Liked: Cleanliness
Falto más atención por parte del personal, no había productos para higiene
Stayed 1 night in Apr 2023

10/10 Excellent

Simon Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfecho
muy bien, excelente estanci
Stayed 1 night in Aug 2022
Response from Leo Hotel on 3 Sept 2022
Gracias por su comentario, un placer haberle hospedado, esperamos pronto poder recibirle nuevamente.

8/10 Good

Aldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Detalles, la alberca un poco sucia, en recepción no supieron resolver mis dudas, las habitaciones no tienen plancha Para ropa, desayuno buffet pocas opciones, día sábado sin estacionamiento por evento en el salón, nos tuvimos que bajar a recepción a preguntar donde podríamos estacionarnos nos indicaron un lugar que estaba cerrado, en fin tardamos unos 20 minutos en poder estacionarnos y poder entrar al hotel.
Stayed 3 nights in Jul 2022
Response from Leo Hotel on 3 Sept 2022
Tomaremos en cuenta tus comentarios para asi mejorar el servio. Gracias por tu visita.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Leo Hotel on 24 May 2022
Fue un gusto recibirle

8/10 Good

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Leo Hotel on 8 Feb 2022
Gracias por su visita, esperamos recibirle nuevamente pronto.

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BBB
Buen lugar para pasar quedarse en jerez y tiene alberca 👌
Stayed 1 night in Aug 2021
Response from Leo Hotel on 20 Aug 2021
Agradecemos su visita y su buen comentario, seria un placer volver a recibirles.

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel y excelente ubicación
Buena ubicación y habitaciones amplias, desayuno rico y está incluido.
Alberca
Stayed 1 night in Jul 2021
Response from Leo Hotel on 20 Aug 2021
Esperamos pronto tenerles nuevamente con nosotros, fue un placer recibirles.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien en general
Muy cómodo, pedí cena y me la llevaron muy rápido.
Stayed 1 night in Mar 2021
Response from Leo hotel Jerez on 22 Mar 2021
Gracias por su visita, le esperamos pronto.

8/10 Good

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
El hotel está muy limpio, el personal muy amable. Los colchones son cómodos .
Stayed 1 night in Nov 2020
Response from Leo hotel Jerez on 18 Nov 2020
Fue un placer atenderle, esperamos nos visite nuevamente. Saludos

8/10 Good

Jerez, Zacatecas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones a un buen precio con una excelente ubicación en la ciudad
Stayed 3 nights in Oct 2020
Response from Leo hotel Jerez on 6 Nov 2020
Gracias por su visita, esperamos pronto recibirlo nuevamente.

8/10 Good

ARTURO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OBSERVACIONES A LA PAGINA DEL HOTEL
LO UNICO QUE NO ME AGRADO ES QUE EN LA INFORMACION QUE PUBLICAN EN INTERNET DICEN QUE TIENE PANTALLA DE 42" Y PLANCHA Y NO TENIA PLANCHA Y LA PANTALLA ERA MUY PEQUEÑA, TAMBIEN EN LAS IMAGENES SE VEIA UN AREA CON MESA DE BILLAR Y TAMPOCO LA TENIA ALEGARON QUE EL HOTEL ESTA EN REMODELACIÓN, QUE LO PONGAN EN LA PAGINA NO SE VALE ENGAÑAR A LA GENTE
Stayed 3 nights in Oct 2020
Response from Leo hotel Jerez on 29 Oct 2020
Agradecemos su comentario, nos sirve para mejorar, efectivamente estamos en remodelación y esperamos en su próxima visita ya tengamos concluida esta etapa a fin de hacer su estancia mas placentera.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y muy buenas condiciones el hotel
Stayed 1 night in Sep 2020
Response from Leo hotel Jerez on 30 Sept 2020
Agradecemos su estancia en el hotel, esperamos volver a recibirle pronto!!

10/10 Excellent

Abid Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención en recepción. Muy amables.
Stayed 1 night in Aug 2020
Response from Leo hotel Jerez on 4 Sept 2020
Fue un placer atenderle, esperamos volverle a ver pronto!!