Inns in Jamaica

"Was stuck here during Hurricane Melissa. Staff remained courteous & helpful while going way beyond what was necessary to give all fhe"

"My spouse and I stayed at Hyatt Zilara Rose Hall in Montego Bay from October 23 – November 2, 2025. What was supposed to be a four-day getaway turned into eleven days when Hurricane Melissa became a Category 5 storm and grounded all flights. Even through the worst of it, the staff and management were outstanding. The General Manager Adrian and team provided clear updates, kept guests calm, and restored Wi-Fi within 24 hours and water within 48–72 hours. Despite the storm, they continued serving hot Jamaican meals, drinks, and even nightly entertainment to keep spirits high. Employees such as Callela, Unique, Seanah, and Ro showed incredible kindness and professionalism—always smiling, even while worrying about their own families. Once airports reopened, the hotel arranged safe transportation to Kingston so guests could catch emergency flights home. I can’t say enough about the leadership, compassion, and resilience of this team. They turned a terrifying experience into one I’ll never forget for all the right reasons. If you’re visiting Jamaica, Hyatt Zilara Rose Hall should be your first choice. 🇯🇲💚"

"I had a wonderful stay Clean room Food was tasty Staff was great Thank u for a wonderful stay "

"Very nice comfortable room. Large clean bathroom and shower. Buffet was decent. "

"Everything "

"This resort was very nice. Staff were so nice "

"Excellent service and clean rooms"

"Everything was good the food staff was very friendly even when the hurricane was blowing they make sure we all get take care even when the hotel get lots of badly damaged they still make us feel well come catalonia is the best i will come again when they rebuild "

"Tobys was remarkable especially during the hurricane. The owners Shane and Terry ensured that all of the guests had cooked food daily, wifi to connect with our friends and families as well as to ensure that a generator was in place to give us AC at night so that we slept comfortably, although the situation was devastating we felt safe, big up yourself Shane, you are thr true definition of what it means to be resilient. You kept us calm and optimistic. Thank you for everything. We will return soon."