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Santika Premiere Kota Harapan Indah

4.0 star property
Families find the perfect balance at this welcoming hotel where relaxation meets recreation, with an outdoor pool and spa treatments to enjoy

Choose dates to view prices

Located in the heart of Kota Harapan Indah, Santika Premiere offers an upscale retreat with a complimentary breakfast buffet. Guests can enjoy spa treatments, play tennis, splash in the pool with a kid-friendly waterslide, enjoy billiards, and stay connected with in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 569000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Santika Premiere Kota Harapan Indah have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Santika Premiere Kota Harapan Indah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santika Premiere Kota Harapan Indah?

Self-parking and valet parking are free at this property.

What time is check-in at Santika Premiere Kota Harapan Indah?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Santika Premiere Kota Harapan Indah?

Checkout is at noon.

Where is Santika Premiere Kota Harapan Indah located?

Set in Bekasi, this family-friendly hotel is within 9 mi (15 km) of Summarecon Mal Bekasi, Trans Snow World Bekasi and Metropolitan Mall Bekasi. Revo Town and Grand Metropolitan are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 33 reviews
Rating 8 - Good. 18 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. Outside areas a bit run down, but they were being renovated. Food and service were great.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Santa

Liked: Staff & service
Bed linen was old...not really comfortable for 5 start hotel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anthony

Liked: Staff & service, amenities, property conditions & facilities
We chose Santika KHI because of its location in Bekasi. The hotel is modern, contemporary and well maintained. The hotel staff hospitality was exemplary. We recommend Santika KHI and would gladly return if staying in the area again.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

I booked this for my daughter and her friend. They were very happy and satisfied. They want to book there again if they will be back in jakarta. The hotel is the most beautiful i n that area.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Helly

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom smell urine and moldy.AC its not cold enough and broke
Stayed 4 nights in Jan 2023
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruime keus bij het ontbijt en de bedden waren ook goed.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Abdesslam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gebouw wordt wat onderhoud gedaan, zeer vriendelij

Het goed hotel meer heel goede services en vriendelijk personeel ontbijt is uitstekend en gevarieerd van brood groente fruit omelet goede espresso fitness lokaal wat verouderd
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 12 nights in Jul 2022
Verified

10/10 Excellent

Irwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat mengesankan menginap di pusat lokasi strategis.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Kukuh

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice
Stayed 1 night in Dec 2021
Verified

8/10 Good

Tom_Ambro

Liked: Cleanliness, staff & service

Good Place to Rest in Busy Bekasi

Hotel is well positioned in Bekasi, despite the chaotic traffic surroundings. Good place for family, huge swimming pool and facilities. Express check in and staffs helping-attitude are wonderful. Wide options for breakfast, and tasty Indonesian culinary !! Will surely be back to stay there.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvellous hotel, great value

I had a very pleasant stay. The facilities are new and of good quality. The hotel offers everything you need and the service is excellent.
Stayed 2 nights in Sep 2017
Verified

8/10 Good

Khairul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya bagus dan pelayanannya sangat baik....sayangnya kolam renang bisa buat umum jdi kurang nyaman utk tamu hotel
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Ardyan Premata

Liked: Cleanliness, staff & service, room comfort

Friendly staff n spacious room

Overall it was AWESOME, the room is so big with sofa, food is great, the hospitality of the staff is GREAT (i was carried my 1y.o son when having a breakfast,and the staff insist me to bring the food directly to my table,even though im not asking for help), BIG THANKS!
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort-like Hotel

Ample breakfast buffet selection and the food quality is good. The hotel shows its age, but it is properly maintained. Olympic sized swimming pool and gym are shared with the health club.
Stayed 1 night in Jul 2017
Verified

8/10 Good

jpr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

liburan lebaran di bekasi

secara keseluruhan hotel dan penunjang nya bagus, bersih...hanya handuk utk di pool renang selalu kurang...perlu ditambah terutama saat liburan ,
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful facility, away from city

Beautiful hotel, wonderful pool & restaurant. It's a bit far from the Jakarta Airport - traffic is hectic and there isn't much to do around the area - but the hotel itself is really wonderful.
Stayed 2 nights in Jun 2017
Verified

10/10 Excellent

Bryan

Liked: Staff & service, property conditions & facilities, room comfort
The amenities are amazing and the breakfast buffet had a lot of variety. The room was ok.
Verified

10/10 Excellent

Kwangho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
신축 건물이어서 청결함. 오래된곳은 개미가 침대까지 있는데 여기는 신축이라 그런지 벌래도 없고 아침식사 좋습니다.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

신규 건물이라 깨끗함

대체적으로 편안함 넓은 수영장.
Verified

10/10 Excellent

Adibah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort but not during breakfast as groups ate almost everything at dining area and even though we came early food was completely wiped out by the groups that arrived earlier. To station the groups to another location.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Room condition is normal, and swimming pool & sports club is good to use. Sky cafe need to upgrade.
Verified

8/10 Good

ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전체적으로 깨끗한 호텔

가격대비 깨끗하고 수영장이 아주 넓었어요. 아쉬운 점은 룸서비스 가능한 메뉴가 많지 않았고 미니바도 없고 조식이 좀 별로였네요.
Verified

8/10 Good

R A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een goed hotel voor een kort verblijf,heeft goede accommodatie en service
Verified

10/10 Excellent

Jan

Stayed 3 nights in Jul 2025