Outdoor pool, open 7 AM to 9 PM, pool loungers

Reviews of FOX JAFFNA by Fox Resorts

4 out of 5
FOX JAFFNA by Fox Resorts
257, K.K.S Road, Kokuvil, Jaffna

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 23 reviews" "
Rating 8 - Good. 3 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

claire

Stayed 2 nights in Jan 2024
Response from Fox Resorts Team on 6 Mar 2024
Thank you for your review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and supportive staff
Booking was easier and Laksika from front desk was very welcoming and supportive. Stayed in two different type rooms, one in villa and other in main building. Supplies , cleanliness and service was great. Restaurant was more welcoming and and warm. Food choices were not extensive but adequate to the size of resort. Scotty, Diroian, Amithap were very friendly and quick to be in service, cheers to them.
Stayed 1 night in Jan 2024
Response from Fox Resorts Team on 6 Mar 2024
Dear Guest,We're thrilled to hear that your experience was smooth and enjoyable.We're happy to know that the booking process was easy and that Laksika from the front desk made you feel welcome and supported.We strive to offer a variety of options to suit different traveler preferences. We're glad that the cleanliness, supplies, and service were consistently great across both room types.Your feedback about the restaurant is valuable. We aim to create a warm and inviting atmosphere, and we're happy to hear you found it so. We hope to welcome you back someday so you can experience even more of what we have to offer.

10/10 Excellent

Abira

Stayed 1 night in Sep 2023

10/10 Excellent

Meena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience, staff was polite, friendly and helpful. The food was delicious and a good variety available each day. Dirojan - one of the waiters was very good and full of knowledge of the cuisine available. The rooms were clean and spacious in the main house where we stayed. It felt like we were staying at a friends house.
Main house courtyard
View from restaurant
View of restaurant
Stayed 4 nights in Jun 2023

10/10 Excellent

Indika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Great food. Friendly and helpful staff. Highly recommended.
Stayed 2 nights in Apr 2023
Response from Prasanth on 11 May 2023
Dear Indika,Thank you for the lovely review of Fox Resorts Jaffna. It is indeed a pleasure to hear that you all had a great stay, enjoying the food, service, hospitality.Thank you for recommending Fox Resorts Jaffna.Look forward to welcoming you all!Team Fox Resorts

10/10 Excellent

Adrian, Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fox Jaffna resort was fantastic! My uncle and I (from Australia) stayed for two nights in April and were extremely pleased with both the hotel and the dining services. The Manager, Mr Trevine, and his supervisor, Mr Amit, offered very courteous and outstanding service. Jaffna is improving as a tourist attraction, but it still needs more attention. The roads are in excellent shape, and it is worthwhile to take a drive to the north. Cheers
Stayed 2 nights in Apr 2023
Response from Prasanth on 4 May 2023
Dear Mr Adrian,While thanking you for the review, We are very happy to hear that you enjoyed every aspect of the Hotel. It is great that our team provided you with excellent service, hospitality and delicious food.Look forward to welcoming you back!Team Fox Resorts

8/10 Good

SHANMUGAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two days and it was worth the stay. The rooms were comfortable and very clean. Hotels staff were very helpful and attentive. The best part was the morning breakfast with quite a variety of delicious food. Overall, it’s a good recommended place to stay.
Stayed 2 nights in Apr 2023
Response from Prasanth on 1 May 2023
Dear Shanmugam,Thank you for the wonderful review about Fox Resorts Jaffna. We are very happy to read that you had a great holiday, while enjoying the food, room and the exceptional service provided by our staff.We look forward to seeing you again soon!Best Regards,Team Fox Resorts

4/10 Poor

Himala

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is not a 4-star hotel. Had dirty sheets. bathroom not cleaned
Stayed 1 night in Apr 2023

10/10 Excellent

Balasingham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent i would go back again.
Stayed 2 nights in Mar 2023
Response from The Management of Fox Resorts on 14 Apr 2023
Dear Guest,Thank you very much for leaving us a review your stay at Fox Jaffna. We are pleased to know that your stay has been pleasant and relaxing.We look forward to the pleasure of welcoming you back for another memorable stay.Vanakkam!

6/10 Okay

Sinnathamby

Travelled with partner
The bathroom facility was below standard. Mosquitoes emerged from the bathroom. Very hard to see the smile on the work staff’s faces. The breakfast was also very ordinary. The AC in the room was very noisy (room 5). Overall, I’m dissatisfied and disappointed.
Stayed 2 nights in Mar 2023

10/10 Excellent

Pracash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well kept.The restaurant is well maintained and food was so delicious and plenty of options. The front desk manager Prabhu was so friendly and and helpful and so so the other staff members.
Response from The Management of Fox Resorts on 21 Jan 2023
Dear Pracash,Thank you very much for your review of Fox Resorts Jaffna. We are so glad that you had a perfect, relaxing stay with us and enjoyed the courteous and helpful service by our team, rooms, and the food as well.Our team looks forward to welcoming you and your family again soon!Best regards

10/10 Excellent

Visuvabharathy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay and food was great
Stayed 5 nights in Aug 2022

10/10 Excellent

K.Ravinathan, Colombo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a really great stay Very good environment Can't believe you are in jaffna Very clean place superb rooms We love it.
Stayed 1 night in Jul 2020

10/10 Excellent

Gamini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Nov 2019
Response from The Management on 5 Dec 2019
Dear Gamini, Thank you so much for your kind review! We are thrilled that you found the hotel amazing, and do hope that we will have the pleasure of welcoming you back very soon. With warmest regards The Management of Fox Resorts

10/10 Excellent

Verified traveller

Unfortunately we didn’t get the chance to stay there as the trains didn’t work. Hotel was very understanding of the situation . We hope to still be able to stay there maybe next year
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not much choice for vegetarians first day we only had fruits for dinner no vegetarian soup or alternatives
Stayed 2 nights in Apr 2019
Response from Sadhana on 30 May 2019
Dear Guest, Thank you indeed for your feedback. I assure you this is not the standard at Fox Jaffna and we have taken measures to ensure that strict standards are followed in the future. We do hope that you will choose to stay with us again soon. With warm regards The Management of Fox Resorts

10/10 Excellent

Thivakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden paradise in Jaffna
A big hidden paradise among small city. Friendly staff. Always smiling the moment you walk in from the time you leave. 4 star hotel with a 5 star feel to it. I would definitely go again and recommend it. Worth the price you pay and more
Stayed 3 nights in Mar 2019
Response from Sadhana on 15 Apr 2019
Dear Thivakar, Thank you for your review of Fox Jaffna! We are delighted that you found everything up to expectations and do hope that we will see you again soon! With warm regards from The Management of Fox Resorts

10/10 Excellent

Pål Skaldehaug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice retreat in beautiful environment.
Nice place with great service. Very friendly and accommodating staff who helped with special requests. A beautiful place to unwind after an eventful day in Jaffna. Mr. Antaniyraj did a great job with room service and was very kind.
Stayed 4 nights in Jan 2023
Response from The Management of Fox Resorts on 21 Jan 2023
Dear Pål Skaldehaug,Thank you for taking the time to review about your stay. We are so happy to read that you felt right at home and the personalized, polite service by our team added that extra touch to your stay.Our team is absolutely humbled by your kind comments and most certainly is looking forward to welcoming you back on your next stay!Best regards

10/10 Excellent

sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stilvolle Unterkunft in ruhiger Lage
Wunderbares, sehr stilvolles Hotel in ruhiger, etwas abgeschiedener Lage. Blitzsaubere Zimmer, sehr schöner Pool und überaus freundliches und zuvorkommendes Personal (in allen Beteichen). Frühstück tlw in Buffetform bzw a la carte. Sehr gut und mehr als ausreichend.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
Response from Julian - Fox Resorts on 17 Oct 2019
Dear Guest, Greetings from Fox Resorts! Thank you so much for your valuable feed back. We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hotel avec beaucoup de charme et excellent restaurant
Stayed 2 nights in Aug 2019
Response from Julian - Fox Resorts on 17 Oct 2019
Dear Guest, Greetings from Fox Resorts! Thank you so much for your kind words, we cant wait for your next visit!