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Reviews of ibis Styles Itauna

3 out of 5
ibis Styles Itauna
Rua Silvio De Matos 177, Bairro Cerqueira Lima, Itauna

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 177 reviews" "
Rating 8 - Good. 57 out of 177 reviews" "
Rating 6 - Okay. 24 out of 177 reviews" "
Rating 4 - Poor. 15 out of 177 reviews" "
Rating 2 - Terrible. 16 out of 177 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here while on vacation. I was a little nervous as I am from Canada and I don't speak any Portuguese. Igor at the front desk was amazing. He speaks very good English and went above and beyond for me. The one night that I was not able to see the people I came to visit Igor gave me a suggestion for supper and helped me order it. The only thing that I was disappointed in was the wifi. I will be coming back to Brazil in 3 months for my son's wedding and will definitely be staying here again.
Stayed 8 nights in Mar 2023

6/10 Okay

ANDERSON

Liked: Cleanliness, property conditions & facilities, room comfort
Bom custo benefício
O hotel é bem localizado, a equipe é atenciosa e educada, com quartos pequenos, mas suficientes para o conforto do hospede. Contudo, o café da manhã é muito fraco, com pouquíssimas variedades. Entendo que eles tem de melhorar muito neste tópico. No restante, atendeu as expectativas.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will suit those that like living on building sites
This hotel is brand new, so new in fact, that parts are unfinished and still under construction! Staff tried their best and were friendly and enthusiastic (especially kitchen staff at breakfast), but the hotel itself was a mess. From very poor workmanship in the recently built rooms - who wants uneven flooring in their room? And an ill-thought-out room layout means there's no where sensible to hang a towel in the bathroom. For a new hotel, there's absolutely no excuse for not enough plug sockets near the bed to charge your phone + watch! On top of this, one of the lifts was not working, and there was an awful smell of construction dust in the corridors. Next time I'll try somewhere else in Itaúna.
Stayed 3 nights in Jan 2019
Response from Isadora Ribeiro on 9 Mar 2019
We feel very sorry about your experience, Mr! Perhaps in another opportunity you can change your opnion and vision about our hotel. We are indeed new, but we are also making improvements to change all the things that you mentioned. Regards, staff ibis Styles Itaúna.

8/10 Good

ALVACIR

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ambiente super agradável, café da manhã variado, instalações limpas e atendentes solícitos. Super indico!!
Stayed 1 night in Mar 2024
Response from Gerência on 10 Apr 2024
Boa tarde, Alvacir! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!

10/10 Excellent

Flavia

Stayed 1 night in Jan 2024
Response from Gerência on 10 Apr 2024
Boa tarde, Flávia! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!

10/10 Excellent

Magna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gerência on 10 Apr 2024
Boa tarde, Magna! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gerência on 10 Apr 2024
Boa tarde, Jonathan! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel!! Tudo muito limpo e tudo novinho!!
Stayed 1 night in Dec 2023
Response from Gerência on 10 Apr 2024
Boa tarde, Fábio! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!

10/10 Excellent

Camila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência. Hotel básico que atende as necessidades.
Stayed 1 night in Dec 2023
Response from Gerência on 10 Apr 2024
Boa tarde, Camila! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!

2/10 Terrible

Karymi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssima Escolha
Hotel não tem nenhuma estrutura para receber grupos. Fomos para um evento na cidade e já estavam reservados com antecedência os quartos. Encontramos baratas nos quartos, TV sem funcionar, falta de toalhas. Sem atendimento preferencial a idoso de 90 anos... Jamais voltarei
Stayed 1 night in Nov 2023

8/10 Good

Davi

Stayed 1 night in Dec 2023
Response from Gerência on 10 Apr 2024
Boa tarde, Davi! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!

4/10 Poor

Carlos Eduardo

Business traveller
Disliked: Staff & service
Não arrumaram o quarto, local do café da manhã não comporta a quantidade de quartos no hotel, é quente, não há reposição de alimentos ou bebidas a tempo, as mesas não são limpas.
Stayed 3 nights in Nov 2023

10/10 Excellent

JOAO C F A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Praticidade
Stayed 1 night in Nov 2023
Response from Gerência on 10 Apr 2024
Boa tarde, João C F A! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!

4/10 Poor

Alexandre

Travelled with family
Liked: Cleanliness
Estacionamento “cilada”!
Decepcionante pq tive um prejuízo ao estacionar meu carro na garagem. Extremamente apertada e com material de construção entulhando e dificultando o estacionamento do veículo, momento em q esbarrei a lateral do carro na pilastra, q deveria estar com algum tipo de proteção, pois na recepção já avisam q é complicado o espaço na garagem. Além disso, sem controle dos carros mal estacionados, tive grande dificuldade de saída também, tendo q subir improvisado pela lateral da rampa, q só foi possível por se tratar de uma caminhonete, o q permitiu a manobra subindo em pedras pra acessar a rampa.
Stayed 1 night in Oct 2023

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Gerência on 10 Apr 2024
Boa tarde, Diego! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!

10/10 Excellent

JOAO C F A

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Rafael Cesar da

Stayed 1 night in Oct 2023

6/10 Okay

MONICA NARDEZ

Stayed 3 nights in Oct 2023

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Alberto

Stayed 1 night in Oct 2023

8/10 Good

Renato

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeremias P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Rubens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Alfeu

Stayed 1 night in Sep 2023

8/10 Good

leonardo

Stayed 2 nights in Aug 2023

8/10 Good

ANA PAULA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

WALKIRIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Marcello

Stayed 2 nights in Jul 2023

4/10 Poor

Claudio Antonio S

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Decepcionado
Stayed 4 nights in Jul 2023

8/10 Good

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo hotel
Apartamento 159 com grande e confortável, porém o chuveiro precisa de manutenção. Jato de agua sem uniformidade devido obstrucao de algumas saidas de agua.
Stayed 1 night in Jul 2023

8/10 Good

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Boa opcao em Itauna
A estadia em geral foi boa, porem, provavelmente por questao de lotacao do hotel, fiquei em um apartamento com adaptacoes para deficientes (153). Por essa condicao o banheiro nao tem box, apenas uma cortina. Ao abrir a cortina durante o banho me deparei com o banheiro alagado. Precisa ser revisto o escoamento de agua do banheiro deste apartamento.
Stayed 1 night in Jul 2023

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima opcao e bom custo-benefício
Hotel com otima estrutra e bom custo benefício.
Stayed 1 night in Jul 2023

4/10 Poor

nubia

Stayed 1 night in Jul 2023

10/10 Excellent

Virgínia

Stayed 1 night in May 2023

10/10 Excellent

Rafael

Stayed 1 night in Apr 2023

6/10 Okay

Peterson

Stayed 1 night in Apr 2023

8/10 Good

Wagner

Stayed 1 night in Apr 2023

2/10 Terrible

Thiago

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Flavio Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Sensacional limpo organizado , otimo cafe da manha

10/10 Excellent

Welington Fernando

Stayed 1 night in Mar 2023

8/10 Good

Filipe

Business traveller
Liked: Cleanliness, staff & service
Bom porém preço alto
Stayed 1 night in Mar 2023

4/10 Poor

Bruno

Liked: Cleanliness, property conditions & facilities
Sem toalha nos quartos, sem ninguém para levar ao quarto. Sem sabonete no quarto. Infra nova, mas mal aproveitada.
Stayed 1 night in Feb 2023

10/10 Excellent

Alex

Stayed 1 night in Feb 2023

10/10 Excellent

Hudson Moreira

Stayed 1 night in Feb 2023

10/10 Excellent

italo

Stayed 1 night in Feb 2023

8/10 Good

Carlos

Stayed 1 night in Jan 2023

6/10 Okay

Rodrigo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Amanda

Stayed 1 night in Jan 2023

8/10 Good

Carlos Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Ótimo, o café da manhã deixou um pouco a desejar, mas mesmo assim ainda é satisfatório, atendimento meio frio na recepção. A acomodação é ótima, aconchegante, agradável.
Stayed 1 night in Jan 2023

6/10 Okay

Ricardo Shibata

Liked: Cleanliness
Stayed 1 night in Jan 2023