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Hotel Sentral Kuantan

Photo gallery for Hotel Sentral Kuantan

Primary image
Terrace/patio
Terrace/patio
Superior Room | In-room safe, desk, iron/ironing board, free WiFi
Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Overview of Hotel Sentral Kuantan

Hotel Sentral Kuantan

3.0 star property

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
No 45P Jalan Besar, Kuantan, Pahang, 25000

Explore the area

  • Popular LocationHeroes Museum7 min walk
  • Popular LocationDarul Makmur Stadium3 min drive
  • Popular LocationGelora Park10 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)17 min drive

Room options

About this area

Kuantan

In the city centre and near a train station, Hotel Sentral Kuantan is in a walkable area with good shopping. Wan Fo Tien Temple and Kuan Ti Kong Chinese Temple are local landmarks, and the area's natural beauty can be seen at Gelora Park and Teluk Cempedak Beach. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Heroes Museum - 7 min walk
  • Darul Makmur Stadium - 3 min drive
  • Wan Fo Tien Temple - 8 min drive
  • Gelora Park - 10 min drive
  • Taman Teruntum Mini Zoo - 11 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 17 min drive

About this property

Hotel Sentral Kuantan

3-star hotel in the business district
A rooftop terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Hotel Sentral Kuantan. Be sure to enjoy a meal at Starmint Coffee House, the on-site restaurant. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), free newspapers and a front desk safe
  • Tour/ticket information, concierge services and smoke-free property
  • Guest reviews speak well of the overall value, helpful staff and proximity to shopping
Room features
All guest rooms at Hotel Sentral Kuantan feature thoughtful touches, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AMโ€“10:30 AM: MYR 19 for adults and MYR 10 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Starmint Coffee House

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During Ramadan, sahur (pre-dawn meal) will not be available. Guests booked in Breakfast Included rates may receive breakfast from 7 AM to 10:30 AM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 19 for adults and MYR 10 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sentral Kuantan
Sentral Kuantan
Hotel Sentral Kuantan Hotel
Hotel Sentral Kuantan Kuantan
Hotel Sentral Kuantan Hotel Kuantan

Frequently asked questions

Is Hotel Sentral Kuantan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sentral Kuantan?

Self-parking is free at this property.

What time is check-in at Hotel Sentral Kuantan?

Check-in is from 2:00 PM - 4:00 AM.

What time is check-out at Hotel Sentral Kuantan?

Checkout is at noon.

Where is Hotel Sentral Kuantan located?

Located in the heart of Kuantan, this hotel is within 1 mile (2 km) of Heroes Museum, Darul Makmur Stadium and Kuantan City Mall. East Coast Mall and Wan Fo Tien Temple are also within 3 miles (5 km).

Can I cancel my reservation for free at Hotel Sentral Kuantan and receive a full refund?

Yes, Hotel Sentral Kuantan offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Sentral Kuantan cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 45 out of 281 reviews
5 - Excellent 16%
Rating 4 - Good. 128 out of 281 reviews
4 - Good 46%
Rating 3 - Okay. 81 out of 281 reviews
3 - Okay 29%
Rating 2 - Poor. 22 out of 281 reviews
2 - Poor 8%
Rating 1 - Terrible. 5 out of 281 reviews
1 - Terrible 2%

3.6/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

2.0/5

Eco-friendliness

2/5 Poor

Mohd Mokhsin
Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room. The promo photo look nice but reality below standard.
Stayed 3 nights in Oct 2021

2/5 Poor

Mun
Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Only open 2 floors. All isolation, quarantine and essential industries working for business in this 2 floors. Poor breakfast. Scared to die, avoid this hotel. Dare to try, please book now.
Stayed 3 nights in Jun 2021

3/5 Okay

Verified traveller
Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Located in the city and near with food locations. The carpet in the room was not vacuumed. No kleenex and drinking bottles were provided.
Stayed 3 nights in Mar 2021

2/5 Poor

Verified traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
STAINED SMELLY SHEETS
Unless you dont have any other option, you may consider this hotel. I would rate this a 1star hotel not 3. My husband and I stayed here as a transit hotel for our travel. 1. U have to buy your toothbrush and toothpaste (provided over the counter) as it is not provided in the room. 2. One of the sheets smelled like rat urine..DAMN!! 3. Cleanliness is not upheld NOPE NOPE NOPE..
Stayed 1 night in Dec 2020

4/5 Good

Mohd Safwan
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

2/5 Poor

Verified traveller
Travelled with group
โ€œServiceโ€ Opportunity To Improves
Aircond not well function. Booking not as per request. Not inform on changes (type bed)
Stayed 1 night in Jun 2020

3/5 Okay

lim
Business traveller
Disliked: Cleanliness, staff & service
dirty
Stayed 1 night in Apr 2020

3/5 Okay

lim
Stayed 1 night in May 2020

2/5 Poor

Verified traveller
Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2020