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Sultanhan Hotel - Special Class

Photo gallery for Sultanhan Hotel - Special Class

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Egyptian cotton sheets, premium bedding, down duvets
Egyptian cotton sheets, premium bedding, down duvets
Egyptian cotton sheets, premium bedding, down duvets
Egyptian cotton sheets, premium bedding, down duvets

Overview of Sultanhan Hotel - Special Class

VIP Access

Sultanhan Hotel - Special Class

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Piyer Loti Cad No:7, Istanbul, Istanbul, 34122

Explore the area

  • Popular LocationGrand Bazaar6 min walk
  • Popular LocationHagia Sophia8 min walk
  • Popular LocationBlue Mosque8 min walk
  • AirportIstanbul (IST)32 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Istanbul

Sultanhan Hotel - Special Class is located in Sultanahmet, a neighbourhood in Istanbul, and is near a metro station. Notable landmarks in the area include Column of Constantine and Sultanahmet Square, and travellers wishing to experience a bit of culture can try Hagia Sophia. Basilica Cistern and Isfanbul Theme Park are not to be missed. Guests love the hotel's quiet location.

What's nearby

  • Cemberlitas Bath - 2 min walk
  • 1001 Direk Sarnici - 4 min walk
  • Grand Bazaar - 6 min walk
  • Hagia Sophia - 8 min walk
  • Blue Mosque - 8 min walk

Getting around

  • Cemberlitas Station - 3 min walk
  • Sirkeci Marmaray Station - 12 min walk
  • Istanbul (IST) - 32 min drive

About this property

Sultanhan Hotel - Special Class

Beaux Arts Istanbul hotel in Sultanahmet, walk to Hagia Sophia
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a rooftop terrace and a coffee shop/cafe are on-site.
Sultanhan Hotel - Special Class offers 40 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Select Comfort beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages spoken

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Off-site parking available (TRY 15 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Terrace Restaurant

Things to do

  • Art gallery
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Deck or patio

More

  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 1:30 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for TRY 50.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: TRY 450 per person
  • Nearby parking fee: TRY 15 per day
  • Rollaway bed fee: TRY 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodation in Turkey. This Hotel property is awarded the following classification: Special Class.

Property is also known as

Hotel Sultanhan
Sultanhan Hotel
Sultanhan Hotel Special Class
Sultanhan Hotel Special Class Istanbul
Sultanhan Special Class
Sultanhan Special Class Istanbul
Sultanhan Hotel Istanbul
Sultanhan Istanbul
Sultanhan Hotel Special Class Istanbul
Sultanhan Hotel Special Class
Sultanhan Special Class Istanbul
Sultanhan Special Class
Hotel Sultanhan Hotel - Special Class Istanbul
Istanbul Sultanhan Hotel - Special Class Hotel
Hotel Sultanhan Hotel - Special Class
Sultanhan Hotel - Special Class Istanbul
Sultanhan Hotel
Sultanhan Istanbul
Sultanhan Istanbul
Sultanhan Hotel Special Class
Sultanhan Hotel - Special Class Hotel
Sultanhan Hotel - Special Class Istanbul
Sultanhan Hotel - Special Class Hotel Istanbul

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 609 out of 965 reviews
5 - Excellent 63%
Rating 4 - Good. 247 out of 965 reviews
4 - Good 26%
Rating 3 - Okay. 70 out of 965 reviews
3 - Okay 7%
Rating 2 - Poor. 16 out of 965 reviews
2 - Poor 2%
Rating 1 - Terrible. 23 out of 965 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff on reception and at breakfast
Stayed 7 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
was excited to stay in this 4 star hotel for a short stay in a great location but our trip was spoiled by bed bugs and bites in room. Room was inspected and full infestation confirmed immediately by the cleaner who saw the infestation immediately in the wooden velvet headboard and mattress. Hotel staff wanted to help but had to get permission from the hotel owner who refused any form of compensation. Absolutely appalled that no compensation or apology was offered from the owner - bed bugs are an extremely serious and contagious issue
Stayed 4 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed here for a weekend city break with a large group of family. We were looking forward to our stay here but the hotel experience RUINED our trip. We woke up with red itchy BITES all over our bodies to find an infestation of crawling bed bugs hidden inside the wooden cushion headboards. Squashed bugs on our pillows with blood stains. Wasted over half a day of our trip trying to sort this with the hotel. We were unable to use our personal items and had to personally disinfect when we got back to our home. Reception spoke to hotel owner who was rude and said they were not prepared to do anything to compensate the inconvenience. Disgusted and appalled at this treatment - do not stay here
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, good breakfast selection and great 360 view from the terrace.
Stayed 5 nights in May 2022