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Crowne Plaza Istanbul - Old City, an IHG Hotel

Photo gallery for Crowne Plaza Istanbul - Old City, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Istanbul - Old City, an IHG Hotel

Crowne Plaza Istanbul - Old City, an IHG Hotel

5.0 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Balabanaga Mahallesi, Fethibe, Laleli-Fatih, Istanbul, Istanbul, 34134

Explore the area

  • Popular LocationGrand Bazaar10 min walk
  • Popular LocationThe Egyptian Bazaar19 min walk
  • Popular LocationSultanahmet Square10 min drive
  • AirportIstanbul (IST)42 min drive

Choose dates to view prices

About this area

Istanbul

Crowne Plaza Istanbul - Old City, an IHG Hotel is located in Fatih, a neighbourhood in Istanbul, and is near a metro station. Hagia Sophia and Topkapi Palace are cultural highlights, and some of the area's popular attractions include Basilica Cistern and Isfanbul Theme Park. Madame Tussauds Istanbul and TurkuaZoo are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Grand Bazaar - 10 min walk
  • Suleymaniye Mosque - 14 min walk
  • Rustem Pasha Mosque - 19 min walk
  • The Egyptian Bazaar - 19 min walk
  • Sultanahmet Square - 10 min drive

Getting around

  • Laleli-University Station - 2 min walk
  • Vezneciler Subway Station - 5 min walk
  • Istanbul (IST) - 48 min drive

About this property

Crowne Plaza Istanbul - Old City, an IHG Hotel

Luxury Istanbul hotel in Fatih, walk to Grand Bazaar
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Crowne Plaza Istanbul - Old City, an IHG Hotel offers 257 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 54-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Healthia Spa & Wellness has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Languages spoken

Arabic, English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 30 per day)
  • Valet parking on site (EUR 30 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AMโ€“11:30 AM: EUR 20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Shebap
  • Abre

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space (1507 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 54-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 60 per room (one-way)
  • Airport shuttle fee per child: EUR 0 (one-way), (up to 6 years old)
  • Self-parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Istanbul City
Crowne Plaza Istanbul Old City
Crowne Plaza Old
Crowne Plaza Old Hotel Istanbul City
Crowne Plaza Istanbul Old City Hotel Istanbul
Wyndham Istanbul Old City Hotel
Wyndham Old City Hotel
Crowne Plaza Istanbul Old City Hotel
Wyndham Old City
Istanbul Old City
Crowne Plaza Old City Hotel
Crowne Plaza Old City
Crowne Plaza Istanbul Old City
Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel
Crowne Plaza Istanbul - Old City, an IHG Hotel Istanbul
Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel Istanbul

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 310 out of 846 reviews
5 - Excellent 37%
Rating 4 - Good. 269 out of 846 reviews
4 - Good 32%
Rating 3 - Okay. 134 out of 846 reviews
3 - Okay 16%
Rating 2 - Poor. 62 out of 846 reviews
2 - Poor 7%
Rating 1 - Terrible. 71 out of 846 reviews
1 - Terrible 8%

4.1/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

4.0/5

Property conditions & facilities

3.5/5

Eco-friendliness

1/5 Terrible

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Always asking for more money! The breakfast was not good! Donโ€™t take any of the tours! The lunches included are disgusting! You are much better off just going to the local restaurants on your own! Remember the grand bizarre is closed on Sunday:)
Stayed 4 nights in Jun 2022

1/5 Terrible

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property is unique and very nice , they just have a problem in communicating and making promises they cant keep , for example taking a deposit and telling me they have refunded it and 5 days later it still is not in my account . What really caused the problem was they took it out of an account i did not permit and without my knowledge . So i advise to be careful with your bank details
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I was tricked into believing a full breakfast was included if I upgraded my room to executive suite. (Breakfast was barely a continental breakfast at most). I did not receive an executive suite, I was put in a corner junior suite and than promised it was an executive. Why charge more for an ยซย upgradeย ยป that isnโ€™t an upgrade. I checked out 3 business days ago and still donโ€™t have my $700 Canadian deposit back yet but theyโ€™re quick to take money from me with no explanation. Itโ€™s a good location and the room was nice but donโ€™t let them fool you into believing youโ€™re being upgraded and will get all these bonus things because it isnโ€™t worth it!
Stayed 6 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pros: Staff are very friendly and polite. Room is clean. Area is excellent, tram is few meter away Cons: The front hallway after the hotel entrance is hot ( for some reason) Bathtub is not convenient ( you need to have a very high step to get in ). Another bizarre notice: one of the employee knocked the door on our 3rd day of stay ( not the day of check out ) and insisted to check the minibar ( even that I told him we didnโ€™t use it ).
Stayed 2 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property requires renovation. Poor reception service. They charged us for the third person and sent a broken cot to accommodate. This was not fair to charge an extra occupancy and not provide a proper room. Pls, save your vacation and avoid this hotel.
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
The property was located in a good area near a tram. Rooms were small and the spa smelt like a damp towl. Constantly stinking . The room cleaning service was exceptional especially Kemal who went out of his way to make our stay comfortable. The concierge was helpful when we checked in however they didnt offer to help us remove bags on our check out which was disappointing. Over all a fair stay but definitely not a 5 star hotel more like a 3 star .
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itโ€™s a old property but weโ€™ll maintained beautiful in side and in the right place for shopping and restaurants 9 out of 10 I will be going back in November ๐Ÿ˜
Stayed 3 nights in Jun 2022

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
1. Extremely bad internet. 2. Room was not very clean. 3. Pillow sheets were yellow-ish and not very clean. 4. Extremely hot in general both in the lobby and very hard to set AC in the room. I demand a freaking refund because I had to go to a coffee shop and stay there for hours in order to use fast Wi-Fi to do my work.
Stayed 1 night in Jun 2022

3/5 Okay

Liked: Amenities
the area
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jun 2022