Lobby

Reviews of New City Hotel

New City Hotel
Bozkurt Mah Esref Efendi Sok No 52, Pangalti, Istanbul

Reviews

6.8
Rating 10 - Excellent. 9 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 8 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 6 out of 35 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

adil, London

Business traveller
Disliked: Staff & service, property conditions & facilities
This hotel is in very good location close to Osmanbey metro and Ramada hotel plus shopping areas. It's 20 minutes walk to Taxsin square. The hotel needs updating the sockets and hairdryer. I wouldn't recommend anyone with mobility issues to stay in the location because the area is in hills road very challenging but good for exercise if you're young and fit.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Very good location and friendly staff
The staff was very friendly and they helped us to choose a room that was suitable for us. Also the location is perfect...the hotel is very near the Taksim Square also it has lots of shopping center near. The breakfast was'nt that good we didn't eat at all and the bed was unconfortable. But who wants just to visit Instanbul for pleasure friends ect its the perfect place.
Stayed 2 nights in Sep 2023

10/10 Excellent

ARMAN, LODI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is old there are some amenities in the room aren’t working like hair dryer, TV and some times air conditioning. I was in a rush so I had to book but overall stuf is friendly.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Good location, near to metro station though you must go up the hill. Good AC Alot of restaurants and shops just nearby. The hotel staff were kind and friendly. Negatives: very small room, their housekeeper was not that good, breakfast time can be a little longer. Room not soundproof.
Stayed 4 nights in Apr 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheerful place to stay
This is a great place to stay the area is really wonderful the people who work in the hotel they very helpful and the breakfast was always nice and healthy
Stayed 10 nights in Nov 2018
Response from Atakan Bozkurt on 22 Nov 2018
Thanks for your good review. We'd love to see you again.

10/10 Excellent

Peyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
It was great it’s second times that we had that hotel nice, clean and frindly staff , near to metro , restaurants, shops, great area , happy to be there again .

10/10 Excellent

Umit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the metro
Nice and clean.
Stayed 1 night in Mar 2018

6/10 Okay

Alper

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otopark yok 2 günde 100 tl otopark ücreti ödedim, kahvaltı berbatin ötesindeydi ses yalıtımı diye bir şey yok her şeyi duyuyorsun resmen parami çöpe attım
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2019

2/10 Terrible

hüseyin

Liked: Cleanliness, staff & service
Hotels. Com uygulaması şikayeti
Hotels uygulamasından 2 yetişkin 1 çocuk(13 yaş) şeklinde rezervasyon yaptırdım. Bir çift kişilik 1 tek kişilik yatak rezervasyon olarak mail adresime geldi. Otele ise 1 çift kişilik rezervasyon düşmüş. Oğlum için ek yatak koyuldu. O da çok rahatsızdı. Bana gelen rezervasyon bilgisi ile otele gelen rezervasyon aynı değildi. Gözümle gördüm. Başka oda olmadığı için küçük odada 3 kişi mecbur konaklama yaptım. Otelin suçu yok. Sorun Hotels. Com uygulamasında. Sistemden nasıl farklı rezervasyon düşer anlam veremedim bilginiz olsun. Oteli arayıp teyit alın derim
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Aşırı gürültülüydü
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

sercan onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 gece kaldık.harika, temiz, çocukla kalınabilecek, müşteri beklentisini karşılayan bir otel. Kahvaltısı yeterli, metro durağına çok yakın, taksim zaten yürüyerek 15 dakika. Gitmeden önce çok otel aradık New city hotel beklentimizin çok üstündeydi
Stayed 3 nights in Feb 2019

6/10 Okay

Yusuf

Liked: Staff & service, property conditions & facilities, room comfort
Çarşaf ve yastık yüzü kirliydi genel anlamda iyiydi banyoda havalandırma çalışmıyordu
Stayed 2 nights in Feb 2019

8/10 Good

DerryBerry, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zentral gelegen, , Check in und - out sehr unkompliziert, Zimmer sehr sauber, , Frühstück gut und sauber, Taxistand vor dem Hotel mit sehr netten und zuverlässigen Taxifahren , Einkaufsmöglichkeiten direkt in der Nähe . Wir würden das New City Hotel Istanbul definitiv wieder wählen beim nächsten Istanbul-Travel!
Stayed 4 nights in Nov 2018

8/10 Good

AICHA, PARIS

Liked: Cleanliness, staff & service, room comfort
TRÈS PRATIQUE PROCHE DU CENTRE ET PERSONNEL TRÈS GENTILLE
Stayed 6 nights in Oct 2018
Response from Staff on 22 Nov 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Handan Hilal

Liked: Cleanliness, staff & service, property conditions & facilities
Pırıl pırıl!
Odaların temizliği bugüne kadar kaldığım pek çok 4 ve 5 yıldızlı otelden daha iyiydi. Çalışanların hepsi nazik ve güler yüzlüydü. Otelin konumu merkeziydi ama ulaşılan dik yokuş beni zorladı. Ayrıca duvarların çok ses geçirmesi beni rahatsız etti. Yine de her şey için çok teşekkür ederim.
Stayed 1 night in Oct 2018
Response from New City Hotel on 3 Nov 2018
Yorumunuz için teşekkür ederiz.

6/10 Okay

Hansi

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Freundliches Personal. Einrichtung oft am Arsch. Lage ok. Zimmergrösse ok. Sauberkeit naja, Bettdecke stank nach Rauch
Stayed 3 nights in Oct 2018
Response from Atakan on 11 Oct 2018
Thanks for your review.

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from ahmet manager on 4 Oct 2018
thank you sir

8/10 Good

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from manager ahmet on 4 Oct 2018
thank you sir

4/10 Poor

Sercan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saygızlıktı
3 Kişilik oda seçtik ancak hotelde 2 Kişilik oda verdiler , hakkımızı yediler !

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيدة

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elif merve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

AHMET

Disliked: Room comfort
Stayed 1 night in Mar 2018

8/10 Good

Burak

Liked: Cleanliness, property conditions & facilities
New City Hotel
Otelin temizliği fena değildi. Personel ilgili ve iyi niyetli. Dekor ile ilgili ufak bir tavsiye kırmızı renkli çarşaf vs. Odaların eski ve pespaye gözükmesine neden oluyor
Stayed 2 nights in Jan 2018

8/10 Good

evren

Liked: Cleanliness, room comfort
Fiyat fayda dengesi olumlu
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Kötü bir konaklama
Otelin tek iyi noktası konumu. Onun haricinde çalışanlar çok kaba. Odamız resepsiyonun hemen yanında giriş katta bulunuyordu. Konaklamamızın ikinci gününde tüm akşam resepsiyonistin gürültüsünü ve küfürlerini dinlemek zorunda kaldık. Gün ortasında kat görevlisi biz odadayken kartını okutarak terlik bırakmak için odaya daldı. Son olarak ödememizi yapmamıza rağmen otel görevlilerinin bu konuda bilgileri yoktu ve tekrardan ödeme almak istediler.
Stayed 2 nights in Nov 2017

8/10 Good

Gokhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makul ve mantıklı fiyat güzel hizmet
Gayet güzeldi.
Stayed 1 night in Nov 2017

6/10 Okay

Yonus

Müşteri açısından otelin durumu
Merhabalar öncelikle , otel anlatıldığı üzere taksime o kadar da yakın değil, ayrıca bulunduğu bölge açısından da biraz sıkıntılı bir yer, otelde kalan müşterilerin araçlarını park edecek herhangi bir otopark hizmeti bulunmuyor. Oda içinde ki dolaplar da su yoktu en azından bunun olmasını beklerdim, temizlik açısından standart bir insan için gayet uygun, temizlik takıntısı olan insanlar için sıkıntılı olabilir. Bunun haricinde lobi görevlileri gayet güzel yüzlü, anlayışlı çalışanlardı, hizmet kalitesini biraz daha artırmaları durumunda gayet tercih edilebilir bir otel olarak hafızamda yer aldı. Teşekkür ederim.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
berbat ötesi
çok pis. minicik oda. havlular delil yırtık durundaydı. kahvaltıda çatal bıçak bile pisti kalıntılar vardı.
Stayed 4 nights in Oct 2017

8/10 Good

Aynur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guzel temiz şehir ïcinde bir hotel guzeldi
Cok iyi bi konumda sanalda gosterildigi gibi bir hotel bir dahaki rezarvasyonumu bu otele yapacagim
Stayed 1 night in Oct 2017

10/10 Excellent

Koray Ekin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
eh ışte
erken giriş harici pek mukemmel bir yani yoktu
Stayed 1 night in Oct 2017