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Reviews of Istanbul Marriott Hotel Sisli

5 out of 5
Istanbul Marriott Hotel Sisli
Abide-i Hurriyet Caddesi No: 142, Sisli, Istanbul, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 513 reviews" "
Rating 8 - Good. 129 out of 513 reviews" "
Rating 6 - Okay. 40 out of 513 reviews" "
Rating 4 - Poor. 19 out of 513 reviews" "
Rating 2 - Terrible. 20 out of 513 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and clean
Stayed 5 nights in Apr 2024
Response from Mert Ceylan on 9 Apr 2024
Dear Rima,Thank you for choosing our property. We are so glad to welcome you at our hotel.We hope to see you again with our family to create unforgettable memories.Warm Regards,Mert CeylanGuest Relations Manager

10/10 Excellent

Kamal

Travelled with group
Liked: Amenities, property conditions & facilities
Need to work on ac
Stayed 3 nights in Mar 2024
Response from Selma Karagedik on 15 Mar 2024
Dear Mr. Kamal,Thank you for your feedback, we will inform related departments about the issueWe look forward to welcoming you back in the nearest futureRegards,

4/10 Poor

AHMED

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist, named Kerem, was rude and unwelcoming. Furthermore, the condition of the property was subpar, with worn-off furniture. This experience does not justify a 5-star rating, and improvements could be made, possibly at a more reasonable price
Stayed 4 nights in Jan 2024
Response from Selma Karagedik on 11 Mar 2024
Dear Mr. Ahmed,Thank you for your feedback. We will investigate the issue.I hope we will welcome you back in the nearest future.Regards,

10/10 Excellent

Seyed Amirhossein

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Selma Karagedik on 27 Feb 2024
thank you so much for staying with us

10/10 Excellent

Abdul

Travelled with family
Amazing
Stayed 3 nights in Dec 2023
Response from selma karagedik on 28 Mar 2024
thank you so much for staying with us

10/10 Excellent

tannaz

Stayed 1 night in Oct 2023
Response from selma karagedik on 28 Mar 2024
thank you so much for staying with us

4/10 Poor

Arsalan

Disliked: Staff & service, room comfort
Marriot is a scam 5*
The staff here are just doing their job here. Nothing more or less. I was not treated with any different as a gold member of hotels.com and a gold elite member of Marriott. Like not even a welcome or drink of water at reception. Marriot is a scam 5* will never support them again and will revok my gold elite status with them. Hotels were old like they been washed repeatedly gif 10 years. Room service was lousy. Mattress was terrible. Etc.
Stayed 3 nights in Oct 2023
Response from selma karagedik on 28 Mar 2024
Thank you for your feedback. We will investigate the issue.I hope we will welcome you back in the nearest future.Regards,

10/10 Excellent

Ayoola

Stayed 4 nights in Oct 2023
Response from selma karagedik on 28 Mar 2024
thank you so much for staying with us

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2023
Response from selma karagedik on 28 Mar 2024
thank you so much for staying with us

10/10 Excellent

James, Everett

Stayed 1 night in Oct 2023
Response from selma karagedik on 28 Mar 2024
thank you so much for staying with us

10/10 Excellent

itai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, rooms were clean, breakfast was good. Overall great stay
Stayed 7 nights in Oct 2023
Response from selma karagedik on 28 Mar 2024
thank you so much for your great comments

10/10 Excellent

Talal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. The facilities were excellent. At the guest information desk Boushra was most helpful with my mother and very friendly and insightful on where to go and get around in Istanbul. Ahmet who I met at the Starbucks and serving area was very attentive to my parents and overall the staff gave us an excellent impression and comfortable stay and showed us great use of the facilities of the Marriott. Hands down best hotel for the area.
Stayed 7 nights in Sep 2023
Response from Selma Karagedik on 28 Mar 2024
Dear Mr. Tala,Thank you for your feedback. We will investigate the issue.I hope we will welcome you back in the nearest future.Regards,

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel, had a nice feel. Friendly service, and breakfast buffet was very nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and excellent staff service.
Stayed 1 night in Sep 2023

6/10 Okay

Kimiya

Stayed 6 nights in Sep 2023

10/10 Excellent

Jongtae

Stayed 5 nights in Sep 2023

2/10 Terrible

R

Stayed 1 night in Sep 2023

10/10 Excellent

Eyad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
All thing good
Stayed 2 nights in Aug 2023

8/10 Good

Siavash

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not a 5 star for sure, rooms are very small for the price they charge . great view but windows extremely dirty, breakfast and coffee in lobby are expensive and not worth it .
Stayed 2 nights in Aug 2023

6/10 Okay

Siavash

Liked: Staff & service
Disliked: Cleanliness
Definitely not a 5 star It is a good 3 star. Breakfast expensive, not worth it , ordered in lobby 2 americano coffee with milk , not only they charge $5 for coffee, milk is extra $2.50 to put it in your coffee, not seen this anywhere and I travel a lot . Rooms are small, windows very dirty, blocks the great views. It is located at the top of street not so desirable area.
Stayed 1 night in Aug 2023

10/10 Excellent

Paramjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2023

6/10 Okay

Mohammad Saied

Disliked: Staff & service
Room was not getting cleaned in time , limited transportation and inconvenient
Stayed 6 nights in Aug 2023

10/10 Excellent

Hare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and great service!
Stayed 3 nights in Jul 2023

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Anil and Aysegul were great at serving us at breakfast and in the executive lounge. We loved the amenities of the hotel. 32nd floor view was outstanding. Lobby is gorgeous with back seating area. A really great experience. Thanks so much!!
Stayed 7 nights in Jul 2023
Response from Guest Relations Team on 14 Jul 2023
Dear Valeria,Warmest greetings from Istanbul!Thank you very much for taking your valuable time to write your sincere and motivating comments.I am truly glad that our services and colleagues met your expectations. It is very rewarding that our efforts have been recognized and appreciated. Looking forward to seeing you with us again in the near future. Best Regards,Guest Relations Team

10/10 Excellent

Firas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Suzanne

Stayed 5 nights in May 2023

10/10 Excellent

Gwendoline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worth every cent. The front desk lady that checked us in was extremely helpful and nice.
Stayed 2 nights in Mar 2023
Response from Guest Relations Team on 16 Mar 2023
Dear Gwendoline,Thank you for your evaluation and your kind comments. We are glad that you have enjoyed your stay with us. Looking forward to seeing you with us again. Sincerely,Guest Relations Team

6/10 Okay

a

Business traveller
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Müge A. Front Office Manager on 18 Feb 2023
Dear Marriott guest,Thank you for your evaluation.Looking forward to seeing you with us again. Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023
Response from Guest Relations Team on 4 Feb 2023
Dear Anonymous,Thank you very much for your time to evaluate your recent stay.We are glad that you have enjoyed your stay with us. Looking forward to seeing you with us again. Kind Regards,Guest Relations Team

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Müge A. Front Office Manager on 12 Dec 2022
Thank you for your evaluation.

10/10 Excellent

rashid

Stayed 5 nights in Nov 2022
Response from Müge A. Front Office Manager on 28 Nov 2022
Thank you for your evaluation.

8/10 Good

Michael, Lancaster

Liked: Staff & service, amenities, property conditions & facilities
Very convenient for all needs, shopping, dining transport. Efficient and friendly staff.
Stayed 2 nights in Oct 2022
Response from Müge A. Front Office Manager on 28 Oct 2022
Thank you for your review.

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect
Stayed 2 nights in Oct 2022
Response from Müge A. Front Office Manager on 16 Oct 2022
Thank you for your evaluation and motivating feedback.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class business hotel in Istanbul
Excellent, friendly service; great breakfast; very nice rooms with great views.
Stayed 13 nights in Sep 2022
Response from Müge A. Front Office Manager on 11 Oct 2022
Thank you for your kind review!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A five star hotel for sure
Great spot. 5 star feel. If you want the 24 hour room service, great gym, pool, service, food etc., then this should work well. Rooms are comfortable, clean, modern. Bathroom was clean and beautiful. Only room downside was moderately dirty carpeting, but I’ll take moderate dirt over no carpet, which seems to be the way most İstanbul and Turkish hotels in general, are moving. Super quiet on the 33rd floor, not sure about others. Could only faintly hear prayers if I preened. Staff are top of the line. If you don’t need the extras though, there are plenty of small hotels for cheaper but same comfort and cleanliness. Such as TomTom Suites
Stayed 2 nights in Sep 2022
Response from Müge A. Front Office Manager on 19 Sept 2022
Dear Martin,Thank you very much for taking a moment to write about your experience with us at Istanbul Marriott Hotel Şişli. We are glad that you enjoyed your stay with us.We hope to welcome you again.Sincerely,

10/10 Excellent

Saleh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok except finding a Taxi upon the check out
Stayed 2 nights in Sep 2022
Response from Müge A. Front Office Manager on 13 Sept 2022
Dear Saleh,Thank you for your evaluation and your feedback.We hope to welcome you again.Sincerely,

10/10 Excellent

YAA ASAA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful-great stay and location
stay thoroughly enjoyed my stay and staff were very pleasant and helpful
Stayed 5 nights in Jul 2022
Response from Front Office Manager on 30 Aug 2022
Dear YAA ASAA,Thank you for your evaluation and your kind comments.We are glad that you have enjoyed your stay with us.Looking forward to welcoming you again.Kind Regards,Müge A.

4/10 Poor

Elham, san jose,CA

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
DON'T EXPECT MARRIOT HOTELS' CLEANNESS AND COMFORT at this hotel. The location is good, staff are very friendly and do their best to answer all your questions. and needs, good room service, safe, walkable to shopping areas, good breakfast but you have to pay extra for breakfast. My biggest complaint is about their bedding! Awful! You feel like your bedding is set inside a zip lock bag! Every night I had to sleep in a plasticy unbreathable sheets and uneven mattress. About the shower, the color of the tiles inside the shower is dark with not much light, so you cannot tell if it is clean or not. The main need of staying in a hotel in big cities like Istanbul is a place to shower and sleep. Unfortunately, this place does not provide any of them. I won't go back to this hotel again.
Stayed 4 nights in Jul 2022
Response from Müge A. Front Office Manager on 19 Sept 2022
Dear Elham,Thank you very much for your time to evaluate your recent stay and sharing your feedback with us. Your comments have been noted and will be share with related departments.We hope to have another chance to welcome you again.Kind Regards,

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Jun 2022

8/10 Good

Hussain, Jeddah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 3 nights in Jun 2022

10/10 Excellent

Clem

Stayed 1 night in Jun 2022

10/10 Excellent

Kadir

Stayed 4 nights in Jun 2022

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

4/10 Poor

Shiva

Travelled with family
Disliked: Cleanliness, staff & service
The carpet in the hallway wasn't clean. Our shower was leaking we had to move our room. The staff that brought our luggage to our room on my first day was insulting. At breakfast time, staff were arguing a lot, and I could understand the language wasn't relaxing and they tried to overcharge me, but I cut it. I was never going back to this hotel anywhere in the world.
Stayed 7 nights in May 2022

4/10 Poor

kamel, southaven

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked two suits following the photos I found on Expedia and it was totally different from reality. The two suits has two small windows 80cm by 80 cm!!! I felt like in a prison !!!! I asked to change the suits but they said the hotel is full!! For the price I paid $320 for a suit per night it is not worth it. The cleaning is too bad. I asked to change the bed sheets but they never did and when I ever I aske them why they didn’t do it, they just say we did it. This is not a Marriott category hotel. One more thing, they are using very cheap stuff (toilet paper, shampoo….)
Stayed 5 nights in Jun 2022

10/10 Excellent

Alaa, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This best hotel in Sisli
It was an amazing :11, nights. The staff were amazing and friendly. Everyone cares about you. I was on business trip and I have enjoyed the stays. Definitely I recommend this hotel and whenever I’ll visit Istanbul I’ll stay in the same hotel again and again.
Stayed 11 nights in Apr 2022

10/10 Excellent

Minoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice rooms with a beautiful view. Friendly staff.
Stayed 7 nights in Apr 2022

10/10 Excellent

Tanja, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing and welcoming staff! Near metro, large shopping mall, easy parking and good breakfast.
Stayed 4 nights in Apr 2022