Conveniently situated near a shopping centre and various restaurants, this luxury property offers a serene and stylish atmosphere. Enjoy a warm welcome with a fruit platter, exceptional customer service, and easy parking for a truly memorable stay.
Located in Bahcelievler, a neighbourhood in Istanbul, Istanbul Gonen Hotel is in a shopping district and near a metro station. Galata Tower and Blue Mosque are notable landmarks, and travellers looking to shop may want to visit Mall of Istanbul and Grand Bazaar. Hagia Sophia and Taksim Square are two other places to visit that come recommended. Visit our Istanbul travel guide
Luxury family-friendly hotel near Mall of Istanbul
You can look forward to a terrace, a shopping centre on-site and 3 coffee shops/cafes at Istanbul Gonen Hotel. Treat yourself to a body wrap, a massage or a manicure/pedicure at UNIQUE HEALTH CLUB, the on-site spa. Make sure that you enjoy breakfast, dinner and Turkish cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
Additional perks include:
A seasonal outdoor pool and an indoor pool, along with sunloungers
Free self-parking and valet parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
Wedding services, tour/ticket information and concierge services
Room features
All 305 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
Other amenities include:
Bathrooms with showers and free toiletries
LCD TVs with satellite channels
Wardrobes/cupboards, electric kettles and daily housekeeping
Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 6:00 PM.
The swimming pool will be unavailable from September 17 2026 until December 31 2026 (dates subject to change).
How much does it cost to stay at Istanbul Gonen Hotel?
As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Istanbul Gonen Hotel on 29 Oct 2026 start from RM438, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Istanbul Gonen Hotel pet-friendly?
Yes, this property allows pets with a maximum weight of up to 8 kg per pet. There's a deposit of TRY 5300 per stay and a fee of TRY 1600 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking at Istanbul Gonen Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Istanbul Gonen Hotel?
Check-in start time: 2 PM; check-in end time: anytime.
What time is check-out at Istanbul Gonen Hotel?
Checkout is at noon.
Does Istanbul Gonen Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of TRY 220 per vehicle applies.
Where is Istanbul Gonen Hotel located?
This family-friendly Istanbul hotel is located in the business district, 5.6 mi (9.1 km) from Mall of Istanbul, and within 12 mi (20 km) of Galata Tower and Blue Mosque. Grand Bazaar and Hagia Sophia are also within 12 mi (20 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Istanbul Gonen Hotel Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were friendly and the rooms were spacious. However, the hotel felt quite run-down and did not meet the standards I would expect from a 5-star hotel. We noticed mold in the bathroom, a smell of smoke in the hallways, and the housekeeping was inconsistent, often forgetting towels or toilet paper. The pools were also closed due to health concerns. The location wasn’t ideal for sightseeing either, as heavy traffic made getting to the main attractions quite time-consuming.
This was a lovely hotel. The staff were friendly, room was large and always kept clean by staff. Breakfast was of a high quality and had plenty of choice. Didn’t get to try dinner or the spa/fitness areas but I can imagine based on the rest of the experience these will be great too.
Clean rooms, great stuff, beautiful lobby, great breakfast. Shower needs some fresh caulking to prevent leaks. Good sauna, steam room has broken tiles and did not smell good inside. Overall good place to stay.
Istanbul Gonen hotel is at a very convenient Location for a visitor. Starcity outlet Mall with a food court is across the road. Underground Metro station is 15 minutes walking away. File grocery is 5 minutes walking distance. Mall of Istanbul is 6 stations away from Metro. M9 train. Takes 15 minutes. DOGU Sanayi is the Metro station closet to the Istanbul Gonen hotel. I went from New York to Gonen hotel. I did not have any problem staying there. Safe and clean hotel. My advice for non turkish speaking. DO NOT TAKE YELLO TAXI. Take Metro trains. Safer and least expensive. Starcity outlet Mall food court is the best. Avoid outside restaurants. They see tourists they raise their prices 3 times. I would definitely recommend Istanbul Gonen hotel .
Hotel is generally clean, we relaxed too much.
Expecially receptionists are very helpfull, they helped us, whenever we need. They are very kind and smiles every time when we ask something.
staff was great. Emrah at the recieption was very welcoming, and I was offered an upgrade to a super nice room as I am a regular customer at the hotel. I recommend this hotel to business travelers and tourist alike.
I STAY IN THIS HOTEL OFTEN. I LIKE EVERYTHING ABOUT IT, BUT MOSTLY, I FIND THE STAFF FRIENDLY, AND SUPER HELPFUL, THIS TRIP I WANT TO SEND MY SPECIAL THANK YOU TO FATIH AND GAMZA... SUPER AMAZING STAFF....
Stayed 1 night in Mar 2024
Verified review
10/10 Excellent
Fekri
9 Jan 2024
Liked: Staff & service, amenities
Mr. Fateh and Mr. Omran were excellent in helping me during check out and arranging my airport transport. Thanks a million.
I arrived late (after midnight), the night shift person was quick to check me in, I did appreciate that.
As usual the gym was great, and staff are helpful. My second day Gamza at the reception desk helped me with a replacement key, and Fatih was kind enough to schedule a taxi to the airport.
Overall good stay. On the one hand, Hotel is clean and there are friendly people. Room rates and other prices are very affordable. Also, on the other hand, the hotel is very close by to a big outlet mall named Starcity, just in front, and also very close by to restaurants and cafes only one block 50 meters away. Anyone can easily reach the hotel from Istanbul Airport via public bus company Havaist busses move from the Istanbul Airport -2 level, station number 10 and 10A departing every 30 minutes, to reach Yeni Bosna Kuleli bus station within maximum 45 minutes and then take a taxi from there to hotel to reach the hotel within 6 minutes. From the hotel to İstanbul center such as for examle, Taksim or Sultanahmet, not far away, take a taxi with reasonable prices, and reach the destination within average of 30 minutes. Adviced.
the property is good and luxury, friendly staff, the only notices are that they don't allow any kind of food delivery, not allowed to bring any food and at the same time they don't have a good restaurant, the over night menu just room service and very bad food ( I tried Pizza which was nasty)
another thing the laundry be said "express within same day service" with extra charge, but actually I got my laundry after tow days,
in general, the hotel is good and worth to be 5 star hotel if they solve those issues
we were given a room in the 7th floor. Slightly bigger than the average room which was good.
Also we were greeted with a fruit platter. Very nice.
We weren’t able to check in early. It looks like a policy of the hotel. Before we even told them our name or reservation number they told us that room wasn’t ready! I didn’t like that actually as we don’t control our arrival time. But it’s ok no big deal
Esra and mehmet akif were nice and attentive to our needs.
Everything was ok
We did enjoy our stay