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Best Western Empire Palace Hotel & Spa - Special Class
4.0 star property

Upscale spa hotel, walk to Bosphorus

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western Empire Palace Hotel & Spa - Special Class

Photo gallery for Best Western Empire Palace Hotel & Spa - Special Class

Aerial view
Premium bedding, down duvets, Tempur-Pedic beds, minibar
Breakfast, lunch, dinner served; garden views
Lobby
Premium bedding, down duvets, Tempur-Pedic beds, minibar

Overview of Best Western Empire Palace Hotel & Spa - Special Class

Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Hocapasa Mah. Hudavendigar Cad. 17/19, Sirkeci, Old City Sultanahmet, Istanbul, Istanbul, 34110
  • Popular LocationZiyafet Restoran1 min walk
  • Popular LocationSishane-Zemin Metro Station9 min drive
  • Popular LocationAtaturk International Airport Station31 min drive
  • Popular LocationIstanbul Sogutlucesme Station31 min drive
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Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Istanbul

Best Western Empire Palace Hotel & Spa - Special Class is located in Istanbul City Center, a neighbourhood in Istanbul, and is in the entertainment district and near a metro station. Hagia Sophia and Topkapi Palace are cultural highlights, and travellers looking to shop may want to visit Grand Bazaar and Egyptian Bazaar. Pierre Loti Tepesi and Vialand Tema Park are also worth visiting.
Visit our Istanbul travel guideOpens in a new window

What's nearby

  • Hagia Sophia - 11 min walk
  • Sultanahmet Square - 11 min walk
  • Grand Bazaar - 12 min walk
  • Topkapi Palace - 12 min walk
  • Blue Mosque - 18 min walk

Getting around

  • Sirkeci Marmaray Station - 1 min walk
  • Sirkeci Station - 2 min walk
  • Sabiha Gokcen International Airport (SAW) - 63 min drive

Restaurants

  • Roof Mezze 360 Restaurant - 1 min walk
  • Red River Pub - 1 min walk
  • Hotel Ipek Palas - 3 min walk
  • The Coff's Sirkeci - 1 min walk
  • Kervan Cafe - 2 min walk

About this property

Best Western Empire Palace Hotel & Spa - Special Class

Upscale hotel near Topkapi Palace
Near Hagia Sophia and Grand Bazaar, Best Western Empire Palace Hotel & Spa - Special Class provides an airport shuttle, a free daily manager's reception and a coffee shop/cafe. Indulge in a body scrub, a body treatment and a massage at the on-site spa. The on-site bistro, Coffee House, features garden views and brunch. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Limo/town car service, express check-out and a lift
  • A porter/bellboy, coffee/tea in reception and a reception hall
  • A 24-hour front desk, a TV in reception and luggage storage
Room features
All guest rooms are individually decorated, and include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Tempur-Pedic beds and down duvets
  • Bathrooms with designer toiletries and bidets
  • LCD TVs with satellite channels
  • Eco-friendly cleaning products, free infant beds and electric kettles

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coffee House

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 151 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 step to reach entrance
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (80 centimetre wide door)

More

  • 100% renewable energy
  • 7 floors
  • Building
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TRY 1500 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: TRY 2500 per room (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodation in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

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Best Western Empire Palace Hotel Special Class Istanbul
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Frequently asked questions

Is Best Western Empire Palace Hotel & Spa - Special Class pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 lb per pet.

How much does it cost to stay at Best Western Empire Palace Hotel & Spa - Special Class?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Best Western Empire Palace Hotel & Spa - Special Class on 24 Apr 2024 start from RM 636.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Empire Palace Hotel & Spa - Special Class?

Best Western Empire Palace Hotel & Spa - Special Class doesn't offer parking.

What time is check-in at Best Western Empire Palace Hotel & Spa - Special Class?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Best Western Empire Palace Hotel & Spa - Special Class?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Best Western Empire Palace Hotel & Spa - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 2500 per room applies.

Where is Best Western Empire Palace Hotel & Spa - Special Class located?

Located in Istanbul City Center, this spa hotel is within a 10-minute walk of Gülhane Park, Bosphorus, and Egyptian Bazaar. Eminönü Square and Basilica Cistern are also within 10 minutes. Sirkeci Marmaray Station is only a 2-minute walk and Sirkeci Station is 2 minutes.

Best Western Empire Palace Hotel & Spa - Special Class Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 92 out of 301 reviews" "
Rating 8 - Good. 131 out of 301 reviews" "
Rating 6 - Okay. 58 out of 301 reviews" "
Rating 4 - Poor. 10 out of 301 reviews" "
Rating 2 - Terrible. 10 out of 301 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to and terrible amenities
Stayed 2 nights in Dec 2023

2/10 Terrible

K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to and bare minimum amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Nawfal

Stayed 4 nights in Jan 2024

2/10 Terrible

Ruhaya

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammers
They’re scammers their information is misleading they’re not handicap friendly no facilities for handicaps. They’re not part of the best western chain since 2020 and yet still put the brand to the hotel.
Stayed 5 nights in Jan 2024

2/10 Terrible

K

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bare minimum facilities and staff
Stayed 2 nights in Dec 2023

6/10 Okay

Ayesha Siddika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere
Stayed 4 nights in Dec 2023

10/10 Excellent

Olga

Stayed 4 nights in Dec 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jean Guy

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Nov 2023

6/10 Okay

Tammy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Even though it was not cleanest place for me the staff made all the difference. I forgot my phone in the room and they were so trustworthy and caring with all the arrangements to send it back to my country. Forever grateful for that
Stayed 3 nights in Aug 2023