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Reviews of Air Boss Istanbul Airport and Fair Hotel

4 out of 5
Air Boss Istanbul Airport and Fair Hotel
Tevfik Bey Mh Muammer Aksoy Cd Akkus, sk No:1, Sefaköy, Istanbul, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 59 reviews" "
Rating 8 - Good. 16 out of 59 reviews" "
Rating 6 - Okay. 7 out of 59 reviews" "
Rating 4 - Poor. 4 out of 59 reviews" "
Rating 2 - Terrible. 7 out of 59 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Baseera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its all good and clean, only thing is missing. To have a microwave and a cattle in the room. Thanks
Stayed 1 night in Apr 2024

6/10 Okay

eli

Liked: Staff & service
The only positive thing about the hotel, the stuff was very friendly
Stayed 8 nights in Feb 2024

2/10 Terrible

Suad

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not book here. This is the worst hotel we have ever been to. The rooms are nothing like the pictures. They’re very small and dirty. Our room had mold and bed bugs, we tried to communicate with the staff, however, they didn’t speak English. The manager wasn’t helpful. We were supposed to stay 10 nights, we left early and they refused to give us a refund for the days we weren’t going to stay. They also advertised they had laundry services but when we asked for it they said they didn’t have it. The location is horrible as well. Do not stay here!! I left a review through Google and their reply is added in the pictures. To the manager since I can’t reply to your Google comment: My plans never changed. I stayed in Istanbul that whole time but went to a cleaner and better hotel. The pictures of the room don’t lie and anyone with eyes can see nothing I said is false as it’s backed up with pictures. You can obviously see the disgusting bed bugs and how dirty and moldy your washrooms are. Horrendous experience
Stayed 10 nights in Oct 2023
Response from GM on 11 Dec 2023
We know that you wrote this comment because your refund request was rejected due to your own mistake. Reservations are subject to rules and the rules are clear for both parties. It is very shameful for you to write such a derogatory comment just because we follow the rules. If there was an illegal situation, the agency would unilaterally cancel the fee and pay you. So you were wrong. Those who read this review can form an opinion about our hotel by looking at past comments. We are extremely respectful towards all guests. We leave the discretion to those who read this message.

10/10 Excellent

DEEPENDER, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.Hotel Great Va)ue for Money Very Helpful & Professional Staff Rooms very Nice and Clean Bathroom super clean They give one of the most Lavish Breakfast. Which may be Standard in Turkey. But Having Travelled to 52 Countries GLOBALLY & Stayed in ALL Kinde of Hotels I would say its Excellent. Im from USA and i would rcxommend this hotel to All my Americans Friends . Only ONE Thing ..they have to Imprive theor--AC-- Air-conditioning It does Not cool ..Much ..even on Highest settings ! For.People from US & EURP It may become a issue ! Rest Everythung is Awesome .
Stayed 2 nights in Oct 2023

8/10 Good

Maral

Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Very welcoming and friendly staff. The hotel waa beautiful and a very good price. I would delighted recommend
Stayed 2 nights in Oct 2023

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 11 nights in Sep 2023

8/10 Good

michael

Stayed 1 night in Sep 2023

2/10 Terrible

Maher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property specially our room not clean at all not worth 4 star hotel I spoke with the front desk saying nothing we can do this is what we have we just work over there .
Stayed 2 nights in Aug 2023

8/10 Good

Nasmeen

Liked: Staff & service
Stayed 5 nights in Aug 2023

2/10 Terrible

Mohammad

Stayed 4 nights in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff members.
Stayed 13 nights in Jul 2023

10/10 Excellent

Emma

Stayed 1 night in Jul 2023

8/10 Good

Kaan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small but adequate for single person there is refrigerator and the beds are ok the tv has good selection of channels especially music the breakfast is adequate but some plates were not fresh especially the tomatoes cucumbers and salads the breakfast room is nice especially at night the surrounding area is not particularly appealing and there is not much to do there is noise from surrounding rooms with people talking loud on the telephone i rate it little better than two star but not quite three star but for someone on a budget that wants a decent nights stay this hotel is a good option
Stayed 3 nights in Mar 2023

8/10 Good

Gabriel

Liked: Cleanliness
Poorly maintain
Stayed 1 night in Jun 2023

10/10 Excellent

Rastislav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Aylin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kurzfristig für eine Freundin gebucht. Super sauber, leckeres Frühstück. Toller Preis. Gern wieder
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Staff & service
War soweit ein guter Urlaub . Für ein Kurztrip in ordnung dennoch 40 Minuten zu den Sehenswürdigkeiten.
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışan personellerin güler yüzlü olması ve odaların temizliği olsun bu oteli tekrar tercih etmemde en büyük etkendir.
Stayed 4 nights in Jan 2024

8/10 Good

Serkan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Park sorunu, genel olarak iyi bir konaklama yeri.
Stayed 3 nights in Dec 2023

10/10 Excellent

Onur Can

Stayed 1 night in Dec 2023

10/10 Excellent

hilda

Stayed 4 nights in Dec 2023

8/10 Good

Meltem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Nov 2023

10/10 Excellent

Sercan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

NAZIF

Stayed 1 night in Nov 2023

6/10 Okay

ibrahim

Business traveller
Odalar çok çok küçük
Stayed 3 nights in Nov 2023

8/10 Good

Berke Yigit

Stayed 1 night in Nov 2023

6/10 Okay

Önder

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2023

2/10 Terrible

Ömer

Stayed 1 night in Oct 2023

2/10 Terrible

Angelo

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sporco Europei evitate questo hotel
Ho prenotato 10 giorni in questo hotel, dopo la prima notte sono scappato andando in un altro hotel. Dopo essermi sdraiato sul letto, dopo qualche ora, mi sono venute fuori chiazze rosse su tutto il corpo, non so se per bugs o acari, ma qua sotto vi pubblico le foto. L'ingene è scarsa, appena arrivati, abbiamo trovato capelli/peli sul letto e sul wc. Ho segnalato il problema, mi hanno detto che avrebbero fatto una pulizia approfondita, in 3 giorni non è stato pulito. Ho dubbi anche sull'acqua della doccia Abbiamo chiesto il rimborso,ci è stato negato dal manager. Abbiamo chiesto almeno un 50% di rimborso siccome andavamo in un altro hotel,ancora negato. Il bagno e la camera, non sono come da foto, i letti singoli sono minuscoli, dalle foto sembrano "queen size" in realta saranno circa 60-70 cm di larghezza. Il bagno è minuscolo. Dalla camera senti qualsiasi cosa che succede in corridoio, le porte e i muri non isolano il rumore, mi saro alzato 4-5 volte in una sera per il rumore causato da altri ospiti che rientravano in stanza. Poi, nella stanza non c era l'armadio, io e la mia compagna dove mettiamo i vesititi? (C'era solo un attaccapanni). Colazione, lasciamo perdere, meglio non commentare. Mi sono sentito truffato in quanto ho pagato per un servizio non conforme e non ho nemmeno potuto avere il rimborso, neanche parziale, pertanto, se sei un europeo, ti consiglio di cercare un altro tipo di hotel. Cerca un hotel, che se non può offrirti un servizio almeno possa rimborsarti
Stayed 10 nights in Oct 2023

4/10 Poor

Mustafa

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ce qui m a choqué le plus c’est qu’ils font le ménage selon si on Demande. Très choquant. Pas de bellboy pour porter les valises. Très déçu pour un 4 étoiles. Par contre rien autour c’est très isolé comme quartier.
Stayed 4 nights in Oct 2023
Response from GM on 24 Oct 2023
Cher invité. Nous respectons votre évaluation. Nous allons essayer d’améliorer nos lacunes. Au plaisir de vous accueillir à nouveau dans notre hôtel...

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a sum the price was ok for the value you got. The main complain is the quality of the breakfast buffet
Stayed 16 nights in Sep 2023

8/10 Good

Hakki Can

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

GÖKHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2023

10/10 Excellent

Metin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Kheda

Liked: Cleanliness, staff & service, property conditions & facilities
Très propre,équipe très sympa et bienveillant merci pour votre accueil .
Stayed 10 nights in Jun 2023

8/10 Good

Gülçin

Stayed 2 nights in Jun 2023

10/10 Excellent

Philomène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel au top
Stayed 5 nights in May 2023

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, property conditions & facilities
Alleen de bed lakken werden niet iedere dag vernieuwd.
Stayed 6 nights in Apr 2023

4/10 Poor

Selma

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
freundliches personal und saubere Zimmer/Badezimmer, aber niemal 4 Sterne, nicht einmal 2 Sterne. Kein Wasserkocher im Zimmer. Besitzer spart am Kaffee und allem anderen. KAFFEE beim Frühstück war mit Sicherheit schlecht. Kissen waren unangenehm.
Stayed 1 night in Apr 2023
Response from GM on 8 Jul 2023
Değerli Selma hanım. Otelimizde konakladığınız ve değerli yorumunuz için teşekkür ederiz. Her zaman siz değerli misafirlerimizden gelen geri bildirimleri dikkate alarak hizmetimizi geliştirmeye çalışmaktayız. Belirttiğiniz durumlar özelinde çalışma yapılarak aksiyon alınmıştır. Yastıklarımız yenilenmiştir. Gelecekte de sizleri otelimizde ağırlamaktan memnuniyet duyarız. Saygılarımızla.

8/10 Good

Burak

Stayed 1 night in Apr 2023

2/10 Terrible

Gokmen

Stayed 1 night in Apr 2023

2/10 Terrible

Feyyat

Stayed 5 nights in Apr 2023

6/10 Okay

Hilal buse

Liked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

ilyas

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023
Response from GM on 8 Apr 2023
Değerli misafirimiz. Otelimizde konakladığınız ve değerlendirmeleriniz için çok teşekkür ederiz. Yine bekleriz :)

10/10 Excellent

MASUHIRO

Stayed 2 nights in Mar 2023
Response from GM on 21 Mar 2023
Dear Masuhiro, thank you for staying in our hotel. we hope to see you next time :)

8/10 Good

SAHIN IZZET

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from GM on 21 Mar 2023
Değerli misafirimiz. Otelimizde konakladığınız ve değerlendirmeniz için teşekkür ederiz. Yine bekleriz :)

6/10 Okay

Ersin

Stayed 1 night in Mar 2023
Response from GM on 17 Mar 2023
Değerli misafirimiz. Otelimizde konakladığınız için teşekkür ederiz. Yine bekleriz :)

10/10 Excellent

MASUHIRO

Stayed 1 night in Mar 2023
Response from GM on 17 Mar 2023
Dear Masuhiro, thank you for staying in our hotel. we hope to see you next time :)