Indoor pool, outdoor pool
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Reviews of Paradise City

5 out of 5
Paradise City
186, Yeongjonghaeannam-ro 321beon-gil, Jung-gu, Incheon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1001 reviews" "
Rating 8 - Good. 156 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hekyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and concierges were excellent. I want to stay again for sure. What a memorable experience!
Stayed 2 nights in Apr 2024

4/10 Poor

Yung Ki

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean room and good facilities. Staffs were not friendly. Some of them were even hostile.
Stayed 2 nights in Apr 2024

10/10 Excellent

YOUNG MOON

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every way’
Stayed 1 night in Mar 2024

4/10 Poor

JaeYoung

Disliked: Property conditions & facilities
.
Stayed 1 night in Mar 2024

2/10 Terrible

Chang, Daimond Bar

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Lana, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks Good!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Taesun, Rockville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best in this area with 5 stars. This hotel could be compared with the Atlantis hotel in the Bahamas. Only glitch was that both hotels were packed with tons of people. If you want a quiet environment, you should book the Hyatt right next to it.
Stayed 1 night in Feb 2024

4/10 Poor

Melanie

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Treat yourself if you can with excellent dining options
Stayed 1 night in Feb 2024

10/10 Excellent

Hyun Suk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!!
Stayed 1 night in Dec 2023

10/10 Excellent

Yee Jing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2023

10/10 Excellent

Toshiyuki

Stayed 1 night in Nov 2023

10/10 Excellent

henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting places to visit, and is near to attraction and casino , there is a place for indoor swimming pool
Stayed 1 night in Nov 2023

10/10 Excellent

Chloe

Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had very nice stay in the paradise hotel. Beautiful and luxurious property with many dining options. Highly recommend it.
Stayed 1 night in Oct 2023

8/10 Good

Elizabeth

Stayed 1 night in Oct 2023

8/10 Good

Emily, Seneca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here overnight before flying out of Seoul- Incheon. Very convenient. Rooms were delightful. Overall staff was very helpful. English is a little difficult. Restaurants in the hotel are pricey, but the food court in the attached mall has many options. We'd stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Stayed 1 night in Oct 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful stay at Paradise. Would love to return.
Stayed 2 nights in Oct 2023

10/10 Excellent

Chanmi

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

seokin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping center
Stayed 1 night in Sep 2023

2/10 Terrible

Professor. Simon

Travelled with family
Disliked: Staff & service
Don’t waste your money unless you are Korean
If you arrive via plane, and thanks their ‘rude’ bus driver you will not be greeted. Instead you have to drag your luggage across the hotel to reception without any assistance. If you arrive via taxi - like a local - at the front door you will be greeted by concierge, door people and others welcoming you to the hotel. The food is extremely overpriced, and quite average. The rooms don’t feel 5*, for the cost you lay there is definitely more premium options around. This is a hotel for Korean people, not tourists. You will not be treated the same a local
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Agnes

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Baoguo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Carlo

Stayed 1 night in Aug 2023

10/10 Excellent

TaekSang

Stayed 1 night in Aug 2023

6/10 Okay

Qichao, Somerville

Disliked: Staff & service
Hotel isn’t foreigner friendly, not 5 star service. Basically they can’t help you with anything and even will charge for slices of lemon. Got food poisoned from the room dining. It’s big and very closed to ICH airport. So many local families with kids come to play takes all the amenities and stuff, restaurants open late and close early if you are visiting and have to get stuff before and after the flight depends on the time there’s nothing but room dining. Which they won’t accommodate what so ever. This hotel is definitely not a 5 star hotel but more like a casino resort hotel. Places for kids to walk around and play but very weird and wonderland is also really weird. Outside the hotel is better to walk. Hotel service is not kid/family friendly at all nor business friendly. Very slow and dumb. Hard to communicate even in Korean as they don’t do any accommodations.
Stayed 1 night in Aug 2023

10/10 Excellent

John, Bridgeport

Travelled with family and small children
Liked: Cleanliness, staff & service
Great hotel with beautiful outdoor pool that my family really enjoyed. Also, the property offers many other dining options.
Stayed 1 night in Jul 2023

6/10 Okay

Shu

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful, and have lots of things to do. But their staff is not personable. For example, we have one toddler and one young children, and tons of luggages, and no staff offered any help with the luggage after we enter the hotel. They seems very business, not caring. They should work on improve it.
Stayed 1 night in Jul 2023

2/10 Terrible

Tatyana

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property! Highly recommend to stay either for departure or arrival. Enjoyed unwinding at Cimer spa and pool after all the walking we did in Seoul,
Stayed 1 night in Jul 2023

10/10 Excellent

Jakeia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I traveled from the US to visit my daughter, who's stationed there for the military. The place itself is amazing. Great amenities, shows, and food. As an African American, I just found it a little off-putting with the stares from guests there. Had I known then what I know now, I may have stayed in a little more culturally diverse area for foreigners. Nothing against the staff and property, I just wanted to share for those who maybe looking for a more welcoming experience. But if you don't mind the odd stares, then there are no cons to staying at this property.
Stayed 5 nights in May 2023

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2023

8/10 Good

Young Hwa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean room and property. Convenient location to airport.
Stayed 1 night in Jun 2023

10/10 Excellent

Graciela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and well kept. Rooms are spacious and beds are soft and clean. The staff are kind and accommodating too.
Stayed 1 night in May 2023

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities
Not what I expected but it was like a mini Las Vegas styled casino resort.
Stayed 1 night in May 2023

10/10 Excellent

Jens viggo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Packed with facilities
Great airport hotel for a stopover. Make sure you arrive early in the day and not in the evening are you otherwise cannot use the spa and pool
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Nina

Stayed 1 night in May 2023

2/10 Terrible

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Cimer Spa was closed til 5/3… I came here looking forward to it and it was not posted on Travelocity
Stayed 2 nights in Apr 2023

10/10 Excellent

dana

Stayed 1 night in Apr 2023

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is so beautiful, the room was big and very clean. Facilities are beautiful, many amenities available like stores, restaurants, Casino, swimming pool, spa, ect.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Sung Eun

Stayed 1 night in Apr 2023

10/10 Excellent

Dolly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff
Stayed 2 nights in Apr 2023

10/10 Excellent

kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Wonyong

Stayed 1 night in Apr 2023