Best Luxury Hotels in Historic George Town

"The staff are the main asset at this hotel. We got our first room and there was a strong chemical smell in the room and across the full floor. We managed to move to a different floor and it was much better. In general the hotel is nice however there are quite a few tired areas. I would avoid breakfast - there is a local bakery nearby, we went here instead. It was advertised as 2 pools which is true however depending on your booking and side of the hotel you are staying in will dictate which pool you can use. Something that was not clear to us at booking or at check in. "

"Generally friendly staff"

"Lack of room storage / hanging space / hanging hooks by sink - shower - bed firm - room was dis try and robes hadn’t been cleaned, hot water took along time to arrive 15-20 mins on day one- drains in bathroom were smelly- no decaffeinated coffee available- front seat prior to arrival was slow to respond"

"Room fine well provided but hairdryer very weak. Swimming pool area requires upgrading as it is tired and decking breaking up and wood very hot to walk on. No staff for drinks etc "

"staff are very helpful."

"Pool is g"

"Lovely room it was spotless "

"Excellent staff, professional and helpful, newer property. Gorgeous sea view and Instagramable bath situation but our AC didn’t work well (24C for our whole stay though we dropped it to 16C as soon as we checked it). They tried but unable to fix it and were not offered a change of room…"