Hispaniola Spa Hotels

"I wouldn’t stay here again. The check-in process was a nightmare, and then my room had water pouring out of the ceiling so I had to go back to the lobby on the other side of the resort and have the room changed. The whole check-in process took hours setting a bad tone immediately since I lost the whole afternoon day 1. The room was not very clean even basic things like the faucets and door handles to the showers and toilet had spots and stuff like they needed to be wiped down. The shower was so filthy with mold and mildew that I wore flip-flops in the shower. There were mosquitoes constantly in the room, even though we were very careful about the doors. I think they were coming in through the drains. The fan broke after the second night. Our steamer didn’t work so we had to call for a replacement while getting ready one night. One of the electrical outlets would come completely out of the wall when you pull your plugs out. We didn’t even have basic things in our room like wash cloths and hand soap. I had to ask the cleaning people for these items several days in a row before them got it for me. The lack of snack options was also terrible. Everyone seemed very intoxicated throughout the day around the pool bars because there is nothing to eat. There are no snack bars or anywhere to grab snacks. Most all-inclusive have places nearby to the pools that you can grab nachos or something this place has nothing and the restaurants are impossible to book reservations."

"Hotel reservations were a nightmare, i didn’t understand why i had to wake up at 7:00am to make a reservation because buy 7:30am everything is booked."

"The overall amenities of the resort were great and above expectations."

"I had the best time. Absolutely loves the resort. It was perfect from start to finish. The food was great. It was so so clean. I even met the pleasure to meet the woman who overseas the hotel and makes sure everything is up to par. There was so much to do as far as activities and the shows were great. The entertainment was awesome, especially my shanthy. I definitely will be coming back and I can’t wait. "

"Todo estuvo maravilloso, el hotel, el personal, las instalaciones, la atención del personal fue estupenda. Lo único que tengo que decir a modo de sugerencia es que deben promover más su cultura y su música."

"AWESOME! "

"AC did not work the whole stay & no one came to fix after reporting it every day"

"Everything was great except the food was mediocre at best! And alcoholic drinks were extremely watered down."

"The pool and the views of the ocean beautiful the bar amazing! - food though was very poor 1/10"