Hirase hotels from RM131

"スタッフさんの対応がとても良く、目の前のプライベートビーチではシュノーケリングを楽しめました。 夜のレーザー光線は露天風呂に入りながら見ることができ皆さんのメッセージも心がほっこりしました。 オーナーさんが夕食の時一つ一つテーブルを回ってレーザー光線、星空、月と説明して下さいました。 ロールスロイスも乗せて頂きました。 また行きたいと思います。 "

"I was really displeased with this hotel overall. It looks much nicer in photos than it actually is. It is also not properly described in Expedia. I booked a Japanese Bedroom because it looked very pretty. I discovered that the room did not have a shower. On the Expedia info site there is clearly an icon for shower and it says bathroom. This was a huge problem and the staff was not willing to help at first. They also told me there was an additional fee to use the pool and it could only be used from 9am to 12pm! This was not mentioned anywhere on the Expedia booking page. I was very upset but the pool did not look nice. There are public showers in the Onsen but they require you to be naked in public which is not something I can or will do. Finally after we had already checked in unpacked in our room, a staff member told me they had a room with a shower become avaliable. He did not offer to help move my bags or anything so I got a cart, repacked my bags, and moved from the 10th floor to the 4th floor. The room was old, grungy, and there was obvious water damage and a foul smell in the bathroom. But at that point I was not going to complain. We were only there two nights so I decided to deal with the room. There was a balcony with a fantasitic view of the beach but no chairs. The breakfast was good. A few of the people working the desk were very kind, one arranged a taxi for me. Hotel is a long uphill walk from beach but there is a bus stop close. Not many restaurants close. "

"The hotel is big and the room is big too for our family. The service is really good and they offer free drinks in the lobby. The hotel is old but comfortable. We need to wear our slippers in the hallway because it is a Japanese hotel. My kids enjoyed their comic room even if they don't read Japanese. "

"Easy to access to beautiful shore"

"Everything was good, cleanliness, space, friendly & helpful staffs, location & etc. The only discomfort I had was the thin layer of futon mattress. The blanket was warm and comfortable but the mattress was very thin. Not comfortable to sleep on."

"Staff members were very helpful and nice. "

"Great hotel location, directly on the beach & superbe view of the ocean from the room. The hotel room could use a little update, but it was quaint and clean. The staff was very helpful with diner reservations & questions. The breakfast was outstanding!!! "