Hotels near Highland Road Community Park

"The afternoon staff Allison was absolutely great, easy fast check in & great accommodations but the morning staff was horrible think he said his name was Scottie. He wouldn’t give me what I needed to clean my room and he just was rude all around. He definitely doesn’t have great customer service skills to be at the front desk. He is not fit for it. The breakfast didn’t have a wide variety and equipment was broken for the waffles but the room was nice ! Thanks Allison for setting the tone for a great stay "

"We were on the second floor. Hotel was sold out -noisy folks above us. We try to get top floor always for that reason."

"Everything was top notch!"

"Amazing always clean …Staff always welcoming when you walk in"

"We checked in expecting to be able to play our devices on the smart tv in the room. This was listed in the amenities section. It turned out the TV was not compatible and not connected to the internet. It wasn’t the one listed as an amenity. The ice machines were not working and not on every floor and only one elevator was operating. My wife is used to high standards at a Hyatt and was sorely disappointed with this location. It’s a tired old hotel. "

"Pool room smelled super clean. Could use an airing out from time to time. "

"AWFUL. We couldn’t even stay! The room was not clean, there was substances all over bedding and pillows. The floor was disgusting. We wasted our money and had to find a different hotel to stay at. We couldn’t even get our money back! "

"Staff is adequate. Upon arrival to our room, we find the tv broken. The fridge was frozen over and would not close properly. The facility could use a deep clean, but the room served its purpose for a night. "

"Currently still renovating. No AC. Fire alarm went off. Water piled up in shower. "