Henrietta Hotels with Swimming Pool

"Parking was great, didn’t stay for breakfast! Staff was very friendly!"

"The room was old and outdated. The hall had a bad smell and so did the elevator. Elevator was dirty and needs repair. "

"The room was very clean and staff was friendly. We stayed with my son who has Special Needs and they helped me find the right room for us. Thank you! I will be back in May for 3 days!"

"Property is unsafe"

"I was worried about negative reviews but hoped these were from people that are hard to satisfy. I was very wrong. The filthiest and dirtiest property we have ever stayed at. Cannot believe it was the Hyatt brand. Stained carpets everywhere - room and common areas, stains on sheets and bedding. Basically a dirty room that was lightly surface-cleaned. Simply disgusting. Paper-thin wall. Overall, a terrible property in dire need of many improvements. This was our first trip, with many more to come to Rochester and will never stay there again. T"

"For the most part it was a good stay. But the shower"

"Staff members were very helpful. Breakfast was above average thanks to the staff."

"This is a great hotel if your visiting the Victoria Pittsford area Bar area is fun Rooms are clean Some upgrades underway Elevator was a bit of an issue but they are making improvements"

"Great"