Hazel Crest hotels from RM227

"Clean property and facilities. "

"I like this place for to back"

"."

"Clean room and nice staff but no amenities ie: ice, adequate room lamps and plugs AND HOT WATER! Temperature was good enough to drink out of the faucet at 95 degrees, far short of heath code of 120 degrees!!"

"Excellent property. We really our stay."

"The pool was out."

"We just slept here after a concert and it was good for that! The room is spacious and actually very clean except the shower/tub, we didn’t really plan to use it anyway but good we didn’t cause it does have black mold in a lot of the crevices, and it’s pretty noticeable, we had two beds and one was hard as a rock the other was amazing so me and my daughter slept on the good one lol it’s right off the highway so in a good area, I would probably stay again if just to sleep again. The staff were helpful but very dry and very monotone "

"Worst hotel I have ever been to. Tried to check in at 1pm, but they let the people before us stay past 2pm. I had 6 people on my reservation, the booking said it slept 6 people. It didn’t. It slept 4. I had to ask for a roll away bed, which only sleeps 1. We were already down a bed. Extra linens were requested and never gave. I had to check in at 12am, and when I got into the room, the ceiling was falling in and water was running from the ceiling in multiple spots. The lady at the desk was going to do nothing about it and make us leave because we couldn’t stay. I said I needed a room, she gave me keys to a room that was apparently closed for maintenance, and the room keys didn’t work. I went back down, she gave me new keys, and the keys still didn’t work. Then as I’m going back down again, someone comes out of the room she was trying to give us to move into. Worst experience ever. Staff was rude, lazy, and completely unhelpful. Ended up having to drive all the way to northern Michigan through the night because we had nowhere to stay. This hotel should not be allowed to operate. "

"Overall the place was very nice. The breakfast we paid for in advance didn't start until 7:30a, which is odd for a hotel so close to the airport. The coffee shop & restaurant both opened later than 7:30 as well...we left at 7:40 and that wasn't enough time to grab breakfast or coffee. We did appreciate the on-brand dove soap throughout!"